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“Nice overnight stay”

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Sonesta Resort Hilton Head Island
Ranked #5 of 28 Hotels in Hilton Head
Certificate of Excellence
GreenLeadersGold level
Reviewed March 25, 2014

My family and I were traveling back to NC from FL when we decided to stop by Hilton Head for a night to break up the travel time. We did a quick search for hotels in the area and chose Sonesta based on reviews. We were not disappointed! Very nice resort, well maintained and clean. When arriving Kelli Lively helped check us in and in casual conversation told her we were traveling back home from FL were we took our little boy on a Disney Cruise for his birthday. To our surprise after going back to the room after visiting the swimming pool/beach for the afternoon we found a "birthday basket" of gifts for our little boy. VERY IMPRESSED!!! What a extra special treat. Would highly recommend this resort to anyone visiting the area. Wish we were able to stay longer. Thanks Kelli for making our stay with Sonesta a great one.

  • Stayed: March 2014, traveled with family
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2  Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded March 30, 2014

We cannot thank you enough for taking the time to post this five star review regarding your recent stay with us. We are very excited to know that Kelli played a positive role in your experience; she is a fantastic asset to our resort and we are very pleased that she was able to make your family’s stay memorable. Thank you again for this review and we hope to welcome you back for a longer vacation!

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2,021 - 2,027 of 2,493 reviews

Reviewed March 25, 2014 via mobile

Me and my wife visited this resort for her birthday and we absolutely loved it. Fron the Large Smart TV in the room to the balcony. Great service. My wife enjoyed the Arum Spa treatment. GREAT ALL AROUND HOTEL

Stayed: March 2014, traveled as a couple
1  Thank ChaunceyDuckett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded March 30, 2014

Thank you for taking the time to post your five star review regarding your stay with us. We are excited hear you chose to stay with us for such a special occasion! Thank you for acknowledging the service you received at the resort as well as Arum Spa. Every associate at the Sonesta Resort Hilton Head Island strives to exceed guest expectations. We are ecstatic to read we were able to deliver our promise of excellence. Thank you again and we hope to welcome you back to the Sonesta very soon!

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Reviewed March 25, 2014

This was my first visit to Hilton Head in a few years and wanted to say in a nice place for a long weekend. The Sonesta was a good pick. It is a smaller hotel compaired to the Weston, but just as nice. Our room has on the 5th floor over looking the pool area. The room as clean and spacious, no complaints there. The only area the hotel could improve on was the cleanleness of the common areas. When I arrived, there were cherrio's split on the carpet just outside the elevator on the 5th floor....when Ieft on Monday, they were still there, although a bit stepped on....same with a cup I placed on the table in the lobby, it sat all day on Saturday empty. Someone should be more responsible for the general appearance of the place.

  • Stayed: March 2014, traveled with family
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1  Thank Daninchatham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded March 30, 2014

Thank you for taking the time to write your review regarding your recent stay with us. We are very happy to know your stay was enjoyable and the view from your room was to your liking. We appreciate you bringing to our attention some Housekeeping follow up items which we will be sure to improve upon. We appreciate your genuine feedback and hope have the pleasure in welcoming you back in the future!

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Reviewed March 25, 2014 via mobile

This was a weekend getaway for my husband and I and I couldn't imagine staying anywhere else! The staff was friendly as soon as we walked through the door. We checked in at a timely manner and headed to our room. 
I am OCD about cleanliness with hotels and let me just say this was the cleanest I have seen. The hotel was remolded so everything was up to par. Although we only ordered drinks at the bar, the restraunt seemed to be a popular place. 
The grounds of the resort were beautiful and the walk to the beach was short.
Overall, I would rate this resort with 10 stars if I could. Keep up the good work Sonesta Hilton Head!

Stayed: March 2014, traveled as a couple
Thank abbyvickers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded March 30, 2014

We cannot thank you enough for this fantastic five star review regarding your getaway with us, and yes we will take 10 stars if the rating would allow! We are very pleased to know you thoroughly enjoyed our recent renovation to the property and appreciate you acknowledging the cleanliness of our property as well as your prompt check in experience. We pride ourselves in delivering excellent service in every area you visit and we are happy to hear you enjoyed your experience at Bayley's bar. Thank you again for this review and we hope to welcome you back soon!

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Reviewed March 21, 2014

We had a brief stay at the Sonesta resort in Hilton Head, but already have been discussing when we can return. The layout of the resort is very thoughtful, rooms are clean and spacious, beds and pillows were very comfortable, and little touches make it feel less like a resort and more intimate.

You never have to leave if you don't want to leave. Bike rentals, free board games, heated outdoor pool, beach access, lovely grounds, hammocks, friendly staff. We even asked about a late check out, and were genuinely surprised when they agreed to a mid-afternoon time.

  • Stayed: March 2014
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1  Thank nearmiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded March 30, 2014

We truly appreciate you taking the time to write such an amazing review regarding your stay with us. We are thrilled to read our property and taff made such a positive impact and you were able to enjoy every aspect of our newly renovated resort. The choice of décor at any Sonesta property is indigenous to the surrounding area. Being set in the Low Country, our new renovation incorporates the warmth and comfort that this area has to offer. We are happy to hear you enjoyed your stay and the staff was accommodating to your request. Thank you again for this wonderful review and we hope to welcome you back for a longer stay next time!

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Reviewed March 20, 2014

Just returned today from a 5 day stay at the Sonesta Hilton Head. The weather was chilly and rainy, but the heated pools saved our family from a vacation let down. The staff was very nice, especially maid service on the 4th floor, and the rooms were clean and updated. Our "view" was of the rooftop airconditioning units. You should most surely get a discount for this, but we didn't complain because the weather was so bad. There were a few small business conventions going on here but I didn't even know which companies they were because the hotel had no welcome signs in the lobby, or even posted a itenerary, which most do. The hotel did have a "Leisure Activities" room and staff person of 1. We just happened to walk by it on our way to the pool or we would have never known about it. We went in there to get board games and played them in the lobby. I know for a fact there were probably at least 20-30 kids there at the time, and with the rain, the leisure activities person could have really won some parents over by having some games and activities-even last minute but she did not. Even playing easy games in one of the empty ballrooms would have been awesome. They could have put flyers in the elevator to let everyone know and I bet they would've had 30 kids show up. They have no breakfast options other than a sit down, white tablecloth, order off the menu. This just doesn't work for families for breakfast. Not only would it break the bank at $50 per morning, but kids just want something quick so they can go have fun. We went to Kroger to buy cereal, bowls, spoons, milk, and other items but there really is no place in the room to eat, so the kids ate on the floor. Like I said, we had fun because of the pools but we try another place next time. I would best recommend this place for business travel or couples.

  • Stayed: March 2014, traveled with family
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Thank slahgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded March 30, 2014

We appreciate you taking the time to write such a great review regarding your trip back to our property. We are very pleased to read you thoroughly enjoyed our thirty million dollar renovation which allowed us for the new and enhanced amenities throughout our resort. We are very fortunate to have our property located in Shipyard Plantation, a beautiful gated community, conveniently located in the south end of Hilton Head Island. We are happy to hear we were able to deliver the excellent customer service we pride in during your stay. Thank you again for your wonderful review and we hope to welcome you back in the near future!

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Reviewed March 20, 2014

We have stayed at the property in previous years under different management. The new renovation by Sonesta is beautiful.The staff is very friendly and caring and the property and decor is colorful, fresh and upbeat. Shipyard Plantation has a great proximity to town if you like walking and biking by trail or beach. I definitely recommend you take a look at Sonesta, you will not be disappointed. If you've been there before and thought it was tired go back, if you've never been, try it.

Room Tip: We had a Garden View facing the pool on the third floor and loved sitting on our balcony with a cock...
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  • Stayed: March 2014, traveled as a couple
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2  Thank PatMash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928-4932
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hilton Head
#1 Spa Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
#4 On the Beach Hotel in Hilton Head
Price Range: $177 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Official Description (provided by the hotel):
The Sonesta Resort Hilton Head Island is the perfect getaway for families and couples, destination weddings, and is the place to meet for groups of all sizes. Located within Shipyard Plantation, the Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis and Shipyard Golf. Our hotel is only 35 miles from Beaufort, S.C., 45 Miles from Savannah and 100 miles from historic Charleston. Hilton Head Island and the Lowcountry is also home to the RBC Heritage Golf Tournament Presented by Boeing. We are one of the closest, upscale Hilton Head Resorts to island shopping and restaurants. The Sonesta Resort features 331 guest rooms and 9 luxurious suites. All rooms feature private balconies or patios, many with spectacular views of our lush tropical gardens and the horizon of the Atlantic Ocean. Hotel amenities include Arum Spa, an extensive fitness center, outdoor and shaded pool, child's water feature, 24 hour business center, Pearls Market and Just Us Kids(seasonal). Enjoy our breakfast in Heyward's Restaurant, or have lunch at our poolside bar, Sweet Cane (seasonal). Friday evenings, Heyward's features a bountiful seafood buffet (seasonal) which is a local favorite. Seacrest offers lunch options and small plates. Bayley's Lounge offers daily happy hour specials. For the ultimate vacation experience or the premiere meeting spot, the Sonesta Resort is the place to be on Hilton Head Island. ... more   less 
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Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza

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