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Sonesta Resort Hilton Head Island
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Reviews (2,893)
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Reviewed October 23, 2013

We stayed at the Sonesta during the third week of October. The facilites and service at the Sonesta were as great as the weather. The recent renovations are very impressive; our room was spacious and nice; comfortable bed and nice view. The service was "outstanding" from "all" of the staff. The outdoor pool is heated and there is plenty of pool seating, The grounds are well kept and there are several hammocks away from the pool area. It is a great place to vacation for families, couples, etc. We will definitely return in the future.

  • Stayed: October 2013, traveled as a couple
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Thank Harold W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

I can't say enough good about this resort. Beautiful resort. Clean. Couldn't ask for a nicer staff, very friendly & helpful...always a smile. Rms are a nice size..I had a 1 bdrm w/2 queens. Not cramped at all. Nicely decorated just like the picture shows. Bathrm is nice but a little small. Only cked out the main pool.....heated.....very nice. What food I ate there was good. This is definitely a great place to stay. Looks just like the pictures!

Room Tip: I would not want a view of the parking lot. I viewed the gardens. Nice!
  • Stayed: October 2013, traveled with family
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Thank amiller59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

We chose the Sonesta Resort for our 21st anniversary vacation. It was simply awe inspiring and amazing! Upon arrival, the most polite and helpful man greeted us with a "Welcome! We are so glad you are here, we've been looking forward to your visit!" This made us feel important and set the tone for the vacation. At the front desk, we met Denise, who was delightful, friendly, and knowledgeable, and gave us a wealth of information about the resort and what amenities were available. She gave us so much info, that we joked with her about maybe having to come back later and ask her again, because we didn't have anything with us to write all the info down. We immediately went to our room, which was a standard room with a view of the parking lot. Since we purchased our stay through Hotwire, this did not surprise us, and because the room was simply breathtaking, and so warm and cozy, we didn't mind. The room is decorated so beautifully, it was very, very clean, and the bathroom was gorgeous. We even joked with each other about how we were going to sneak the bed home with us, as it was the most comfortable bed I believe I have ever slept in. I am an extreme germaphobe and hotel beds usually send me over the edge, but not at the Sonesta....it was so clean and smelled so good. The pillows were exquisite, and we even brought a brochure home on how we can order some of their linens!

The property and grounds were GORGEOUS. They were well maintained and made us feel as if we were royalty. There was a heated pool that was wonderful, and the hammocks and rest areas around the gardens were something that I can only describe as deliciously delightful. There were outside "beds" for two, that were so comfortable, I could've spent my whole vacation right there. To access the beach, we walked through the most pristine and gorgeous gardens, so incredible. This resort has paid close attention to detail, and has not skimped out on a thing.

There were a few dining options, so we chose Heyward's, which was a sit down restaurant, where once again, we were treated like royalty. We had the breakfast buffet which was so delicious! It came complete with fruits and bagels, grits, scrambled eggs, waffles, bacon, hashbrowns, sausage links, oatmeal, and biscuits and gravy! Everything was so wonderfully prepared, and was kept warm and fresh for all of the guests. They also have an extensive menu, but mark my words, the buffet was worth it!!

We were sad to go, but even as we were packing our car, that same nice gentleman who greeted us told us, "We're so happy you came to visit us. We hope your stay was everything you dreamed of." He even helped us pack our vehicle, and waved so warmly as we drove away. I can only pray, that we get the chance to visit this amazing, elegant, comfortable, tranquil, and incredible resort again in the future.

Room Tip: Even though some rooms are listed as "oceanview" they may be more "gardenview" than anything else. Take it from me, however, that's not that bad a deal, the garden is breathtaking.
  • Stayed: October 2013, traveled as a couple
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Thank Kbellies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

We visit Hilton Head every year on our way to Florida, always staying in a wonderful timeshare and decided to add to our stay with a few nights at the Sonesta- I think we are now addicted- not only a beautiful setting, great interior design and and elegant,spacious accommodations ; but also from the valet to the housekeeping staff- happy, welcoming employees were Everywhere ! The obvious harmony helps us relax and look forward to future visits- what a pleasure!

  • Stayed: October 2013, traveled as a couple
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Thank Robin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

Perfect stay at this super clean, friendly resort in a picture-perfect setting. Our immaculate room had comfy beds with nice linens and was very quiet. The free WiFi worked well.

The recently renovated resort has lovely grounds with a pool, pond and water features. A boardwalk offers an attractive view and short walk to the uncrowded beach (October). There is a calendar of hotel activities with a variety of things for kids if they tire of the pool and beach. Valet or free self-park available.

Staff is efficient and friendly -- from the bellman to bartender, reception staff, and housekeeping. Had dinner in the Heyward Dining Room due to lack of availability at our selected nearby restaurants. Food was pricey and average, but our waiter (originally from Syria) was terrific. Thanks also to Kevin Jones who retrieved a forgotten shirt and mailed it immediately to our home--all with a very cheerful, "nothing is too much trouble" attitude.

Wish we could have stayed longer. Would return in a heartbeat!

  • Stayed: October 2013, traveled as a couple
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Thank FourWinds_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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