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Sonesta Resort Hilton Head Island
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Reviews (2,764)
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2,618 - 2,623 of 2,764 reviews
Reviewed July 21, 2013

I booked this trip to celebrate our 25th anniversary.. And it was amazing! Our room was really nice with a balcony. They said it was a garden view but it was more just trees but very nice. We ate dinner in the restaurant one night. The food was fabulous, the service was very slow...and the restaurant only had several tables full so not sure what the reason was. We also had breakfast on the outside terrace which was very nice overlooking the pool area. The food was very good. The main outdoor pool is lovely, lots of chairs and comp towels available which we also took with us to the short walk to the beach. There is a bar at the pool and u can get some food there as well. The beach was very clean and there were umbrellas and chairs for rent as well.

  • Stayed: July 2013, traveled as a couple
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Thank Brass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

This will not be a long review because there will be no negatives. Location is fabulous, pool is magnificent, staff is wonderful, services are the best!!! Best hotel room we have ever occupied and we have been a LOT of places. Thanks Sonesta!!!

  • Stayed: July 2013, traveled with family
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1  Thank mountainmama084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

This was not our first choice for HHI, but overall impression is good. We were pleased with the atmosphere, remodeling, and friendly staff.
Get used to screaming children everywhere near the pool. Even in the hotel. This is a kid friendly zone, adult couples beware. Beach is a 4 minute walk through nice landscaping. Food was good, this is a nice 3.5 star property. We would come back

Room Tip: Don't bother getting an ocean view room....the view will be partial to blocked at best. Stay away from 4th of July weekend-too crowded.
  • Stayed: July 2013, traveled as a couple
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Thank Bacsusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

Best hotel on the island. The service is excellent from check in to check out. There was a fire alarm during our stay and they handled it professionally and quickly. The house keepers were very cordial and efficient. I would highly recommend this hotel.

Stayed: July 2013
Thank John Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

I was very please with this hotel, staff was friendly, and assisted in going beyond their means to please you. Had a problem with the air vent blowing directly on me when I was sleeping and the office had someone up there right away to fix it the next day. Then had a problem with the safe not working and right away the problem was fixed. Very clean, and again just please with the whole experience of the hotel. Beach was close enough to walk just a short distance to it.

Room Tip: Was on the top floor which was the 5th and had no problems at all getting to the room.
  • Stayed: July 2013, traveled with family
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Thank Angelwatchjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this reviewResponded July 21, 2013

Thank you so much for your positive review regarding our staff’s attentiveness. We are glad to hear your concerns were addressed immediately and corrected with efficiency. Our goal is to provide an excellent guest experience and we are happy to hear you were impressed with our response. We will continue to ensure our rooms are prepared to perfection and look forward to welcoming you back soon! Thank you for staying with us!

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