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“Food is Very Good”
Review of Ruan Thai

Ruan Thai
Ranked #89 of 381 Restaurants in Hilton Head
Certificate of Excellence
Price range: $12 - $26
Cuisines: Thai
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Large groups, Special occasions, Romantic
Dining options: Dinner, Late Night, Lunch, Reservations
Reviewed January 10, 2013

Service is spotty but not unreasonable. We had made a reservation on our way to the restaurant and had to wait 10 minutes for them to sit us at a table that was empty. It took a while for our waiter to come over and he had some challenges with understanding the wine list but they were extremely busy that night and I think he was new. We've been here multiple times and the service is always "just okay" but never outright bad. We love the food though. There hasn't been a trip to HHI that didn't include a stop here. If you like Thai food (we love it), bring a little patience and you won't be disappointed.

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Thank DonnaF14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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331 - 335 of 441 reviews

Reviewed January 10, 2013

We stopped by for a late lunch, just after ziplining and right before lunch service ended. I had the mango shrimp special and it was just spicy enough. My only complaint would be that communicating level of spiciness is a bit confusing. My son had the pad thai, and thai coffee, and my husband had the cashew chicken stir fry. All three dishes were tasty, had plenty on the plate and cooked well. Server was very polite.

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Thank Beth_sage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2013

Stopped in about 8pm on a Thursday. The restaurant was busy but not packed. No one was at the desk so we waited about 5 min to be shown to a table by an annoyed hostess. After 5 to 10 minutes with no server in sight we noticed that the tables around us also had no meals. After 15 we walked out. As we passed an employee busy with paperwork, we said that we were leaving. She looked up and said "god night". I think she was happy we left. No service, no smile, no apology.

1  Thank JazHut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

Is a little expensive, but nothing short-changed here. Realiy nice decor, all kinds cool designs cut into vegetables (even the straw tops are folded into roses). Thai ice tea is awesome, and the seafood entries are terrific. All the typical Thai entries are available, plus some new twists on others. Family of 3 runs about $80 with appetizers and drinks.

Thank PD L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012 via mobile

First visit to this trendy Thai restaurant in Hilron Head Island, SC but will be our last. We were seated at a table where the table cloth from the previous diners had not been changed, despite the many spots of dark sauce left behind. We should have asked for a different table but instead asked for a cloth napkin to cover the spots. The waitress obviously noticed our discomfort but did not offer to change the tablecloth. She was not friendly at all and remained unattentive throughout our service.

We ordered an appetizer which was good but overpriced when compared to restaurants of like kind and quality. Our entrees were okay -- nothing exceptional. We waited a very long time for our check and the waitress didn't come back to pick up it up so we ended up leaving a cash payment and walked out.

Had the restaurant been busy, we would have been more sympathetic to the lack of attention by our server but there were very few people in the restaurant when we left.

Overall, a very disappointing experience. Save your money and visit one of the other good restaurants in the area (highly recommend the Sea Grass Grille which is located in the same shopping area).

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Thank Denise030711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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