Upon receiving our phone call from spinnaker, I asked a million questions, I also made it very clear that I didn't stay in certain hotels, I was very picky. At the time of the phone call, my husband and I were walking in the door from work, so my computer wasn't on. I went through the process and asked about the refund policy, I was told by Christina that as long as we didn't make the reservation it would be fine to cancel! I paid and waited for a call back, during that wait period, I looked them up on the internet and was not pleased with the pictures I saw. I was expecting a resort. When they called I explained this and asked for a refund. They not only will not give a refund, but they also have the nerve to keep calling my husband to make his reservation. I am appalled at this, in this day and age, they will not refund my $200. I will continue to let folks know don't waste your time on this. There are fabulous resorts and spas available for the same price and a better deal. Westin and Marriott to name a few, right there in Hilton Head. I'm not sure they really want me to go, because I will use my time there wisely in letting every guest know what they have done. Also did some research with the BBB, check them out thoroughly even before you take the offer for the presentation, and forget buying anything from them, they are not in the up and up! For more information, check out yelp too!
- Official Description (provided by the hotel):
- Fulfill your leisure desires and access all island activities from the preserved setting of this vacation resort just two blocks from the beach. Waterside timeshare resort features one of the largest aquatic facilities on Hilton Head Island and is also 2 blocks from the Atlantic Ocean. Walk to the beach or hop on the shuttle. Dry off long enough to enjoy golf, tennis and proximity to beach restaurants and shops. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Waterside by Spinnaker Resorts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Waterside By Spinnaker Hotel Hilton Head