To start, the desk clerk when we checked in, Shaniqua, was awesome. She was so helpful and professional. Every time anyone came into the lobby, she asked if everything was satisfactory and could she do anything for them. Whehter this is a canned requirement or honest commitment, she certainly impressed me. She genuinely seemed to care about the guests.
Check in was quick and professional, even though she was by herself and there were several guests in the lobby.
Common areas were acceptably clean, given the time of day, and the rooms were spotless. Plenty of decent towels and pillows.
Took the kids down to the pool. There were no towels, but when I went to the desk to ask, a large stack was quickly and cheerfully provided. The temperature was quite nice, but the chlorine level was so high you could literally taste it in the water. Before I could get in the shower after swimming, it was already burning my skin.
The bed was very comfortable, and there were a variety of pillows- firm and soft, so you could take your pick. Plenty of hot water in the morning. The walls were a little thin, and the family that checked in after 11:00 PM with a crying baby could be heard clearly in our room. That was a shame. Seems no one bothers with soundproofing...
Breakfast was the real downside of the stay. the pancake machine wasn't working properly, and the hostess simply said that she couldn't figure the thing out. I told her the bag was empty, and it took her 20 minutes to bring out a new one, and the machine still didn't work. The hotels that serve the frozen eggs- a tip for you- the omelettes are edible, the plain scrambled eggs are pretty gross.
Overall, I would recommend this hotel, and would likely stay here again when passing through.
- Official Description (provided by the hotel):
- Right In The Middle of Where You Want To Be! The Holiday Inn Express Hardeeville - Hilton Head is conveniently located off I-95 and offers easy access to the resort community of Hilton Head Island, so you'll be able to enjoy the beautiful South Carolina coast with ease. Our Hardeeville hotel near Hilton Head is close to many major businesses. Caterpillar, Inc. and the Carolina Coastal Medical Center are both located less than one mile from our hotel in Hardeeville, SC, and the International Paper Company is only fifteen minutes away. From our Hardeeville accommodations, you can plan a leisurely day trip to Hilton Head Island, recently named one of the top 10 best places to play golf in the United States. You can enjoy the great outdoors while relaxing on Hilton Head's beautiful beaches, explore the island's large number of specialty shops and local restaurants, take a kayak tour of the Intercoastal Waterway or visit the famous Harbour Town Lighthouse. The Tanger Outlets are also just 20 minutes from our hotel in Hardeeville and feature more than 85 name-brand outlet stores. Stay Smart at our hotel near Hilton Head Island, and enjoy choice amenities, such as free high-speed Internet access, an indoor, heated pool, a 24-hour fitness center and our signature hot breakfast bar. Book your reservations now to begin enjoying our Hilton Head hotel deals and rates today. ... more less
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