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“Great for the Price, But Some Problems”

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Holiday Inn Express Hotel & Suites Greenville Airport
Ranked #2 of 4 Hotels in Greer
Alabama
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great for the Price, But Some Problems”
Reviewed July 18, 2005

We recently stayed at this hotel. Overall, it was a pleasant stay and adequate for the price ($55/night group rate). I really didn't want to stay here after reading the TripAdvisor review, but had no choice because it was selected as the official hotel for our gathering. The desk staff was pleasant, the lobby is nice, the rooms are comfortable, there was a small fitness room for those who were interested in that, and the complimentary breakfast was well stocked and much appreciated. On the flip side, the hallways smelled like cigarette smoke - even the nonsmoking areas. Luckily there was no smoke smell inside our room. But this was not the case for others in our group. The hotel staff had to relocate those who asked for another room and provided air cleaners also. The beds were OK, but the linen was stained. My husband hid this from me the first night because he knew I would call housekeeping up right then. The next day, I pulled all linen from the bed to make sure that it was changed. The housekeeping staff was responsive to our requests, but communication with them was limited, because they didn't speak English. Overall, I had a pleasant stay - the hotel just needs to enforce their smoking policy.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelerTFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Hilton Head, South Carolina
Level Contributor
55 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed March 25, 2005

What a disappointment this Holiday Inn Express turned out to be. Had a reservation for 3 nights and after a long drive, and late check-in we went to see our room which smelled like smoke...as a matter of fact entire floor & hall smelled like smoke! Hallways were not vacuumed and elevator was grungy...the hotel looks nice when you first enter but on closer inspection it has an overall icky feeling about it. Anyway, we went to get another room, 2nd room smelled like smoke too...back to front desk and the front desk staff, although pleasant enough, has hard time finding another room..some were only smoking rooms...some had plumbing problems...so they offered us the "presidential suite" ( yea..right!)...with an in room jacuzzi...yuk! Was supposed to be non-smoke room but not only did it smell like heavy smoke, there were ashtrays in the room! Back to the front desk...they hustle to find one last room...ground floor ( and we specifically requested a non-ground floor in reservation) but when we went in this room, it felt tired and musty, bed looked like it had a thin cheap mattress & it sunk in the center...room was just not nice...so we left in search of another hotel. We were so disappointed in this HIE! We had ( the previous week) stayed in a HIE in Chambersburg, Maryland that was terrific & clean and so hoped for the same since internet photos looked so nice. What a disappointment! We would have given it only a 1 "dot" rating but will give it a 2 "dot" rating ONLY because the front desk staff did try hard to find a room for us and were courteous and prompt in cancelling our reservation. Skip this hotel if you can. We did finally get a nice room at the Residence Inn Greenville in the same area...a wonderful find! Please note that there are several Holiday Inn Express hotels in the Greenville/Greer area...maybe the others are nicer.

  • Stayed March 2005
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank tripstakeus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Greenville Airport

Property: Holiday Inn Express Hotel & Suites Greenville Airport
Address: 2681 Dry Pocket Rd, Greer, SC 29650-4543
Phone Number:
Location: United States > South Carolina > Greer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Greer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Greenville Airport 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Greenville I-85 is your home away from home where our guests are treated with the utmost Southern hospitality. All our rooms are suites and newly renovated. We've upgraded our guest rooms with brand new furniture, flat panel LCD televisions, new mattresses, and expanded workspace designed for the business or leisure travelers in mind. We also offer an indoor heated pool & spa, fitness center, business center, guest laundry, and enjoy our new hot breakfast bar. Centrally located between the Greenville and Spartanburg business hubs including Michelin, BMW, and GE; with easy access to I-85 and I-385, and closest hotel to the Greenville-Spartanburg Airport. We provide an airport shuttle service Monday through Friday from 7:00 AM until 10:00 PM. We look forward to having you as our guest. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Greenville Airport
Holiday Inn Greer
Greer Holiday Inn
Holiday Inn Express Greer

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