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“Great staff”

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Comfort Inn & Suites
Ranked #5 of 12 Hotels in Greenwood
Central, South Carolina
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great staff”
Reviewed July 18, 2013

This is one of the better hotels in Greenwood - which just experienced being flooded due to the heavy rains. The weekend we stayed the hotel was booked and they had attempted to clean the entire first floor that had been flooded due to the heavy rains.

The hotel staff - Tracey - was very professional and did the best she could to inform us of the options and appoligize for issues that were way out of her control.

Thank you Tracey - great employee.

The hotel beds were very clean - however after the flooding I feel that the hotel may have to take out all the carpet on the first floor. I am giving them an average in cleanliness only due to the wet carpets.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail H, General Manager at Comfort Inn & Suites, responded to this review, July 31, 2013
Thank you for your great comments about our hotel and staff. We did experience problems due to all the rain we had. We have taken care of the situation and did our best to keep our guests happy during this process. We hope you will come and visit us again! We appreciate you taking the time to give us your feedback.
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146 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Atlanta
Level 6 Contributor
111 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed July 9, 2013

I hate to give a "poor" rating to this little HI Express because if you have read my reviews you know that I love an HI Express. So imagine my disappointment after booking a one night stay to be near a friend's lake house and booking the most expensive room available, a suite, to find the suite to be kind of gross. Two main issues: cockroaches and a boarded up ceiling over the shower. Seriously? Boarded up with boards. Not even painted. In a suite? The most impressive feature of this hotel was a really earnest front desk clerk who when there was a medical emergency in the lobby literally sprang into action to make sure the guest's needs were met. HI Express should be proud of that young lady.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank jgpatlantatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christie L, Front Office Manager at Comfort Inn & Suites, responded to this review, July 16, 2013
I would like to appoligize for the issues you had during your stay with us. The bored up hole was an access hole for plumbing. We have painted and fixed up the celing. We get the entire hotel sprayed once a month for bugs and due to the tremendous amount of rain our area recieved we have called and taken care of the problem. Again, we are vey sorry for the issuse.

Thank You,
Christie
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Columbia, South Carolina
1 review
Reviewed July 9, 2013

I visit Greenwood often and this was my first overnight stay. I couldn't have been more pleased with the stay. It is a beautifu atmosphere and reception. Customer service was icing on the cake. Thanks for comforts of home.

Room Tip: Checked in at 3PM charp and got the room I reserved online.
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  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JJ N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christie L, Front Office Manager at Comfort Inn & Suites, responded to this review, July 17, 2013
Thank you for your review. Glad you enjoyed your stay with us. We hope to see you again in the future.
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Gaffney, South Carolina, United States
1 review
Reviewed July 7, 2013

I am the owner and operator of Halls Home Repairs in Gaffney sc went to Abbeville to paint and repair a mobile home . Me and my helper stayed at the Holiday Inns Express & Suites .while there we was check in by Miss Tracey very nice young lady . Of course we gave her a hard time r tryed to . anyway a great place to stay very clean very comfortable. W will be staying again on the next trip there .To end this with a big THANK U TRACEY for putting up with us wanting in the pool even if is was a strom thanks for keeping 2 old country boys safe THANKS AGAIN C U SOON JOHNNY HALL HALLS HOME REPAIRS

Room Tip: Check it out it want disapoint
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Johnny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christie L, Front Office Manager at Comfort Inn & Suites, responded to this review, July 17, 2013
Thanks for your review! Glad you enjoyed your stay with us and we hope to see you here again soon.
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Florida
1 review
Reviewed July 1, 2013

Our Family comes down to Greenwood every two years for a family reunion. Our family stayed at several hotels, but because of the cleanliness and location we decided to stay here. I was very pleased with the stay. Overall, the front desk staff was very polite, and friendly. She was quick to ask how we were doing, or how our day was. Very friendly. The location itself was very nice, clean, and the breakfast was wonderful. The breakfast staff was also very friendly, and nice. Will stay here when I come back to greenwood in 2 years.

  • Stayed June 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank WmA265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail H, General Manager at Comfort Inn & Suites, responded to this review, August 2, 2013
Thank you for taking the time to leave us a review. Your time is greatly appreciated! I'm glad you to know you and your family enjoyed your stay and we are looking forward to your return!
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Dry Ridge, Kentucky
1 review
Reviewed June 26, 2013

I came to Holiday Inn Express in Greenwood, SC from Dryridge, KY on a mission trip with a church group. I had an excellent stay. The staff was very friendly and helpful. Close to resteraunts and shops. The pool was very nice to relax at. I will deffinatly be coming back to this hotel if I come back to Greenwood SC

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank james s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail H, General Manager at Comfort Inn & Suites, responded to this review, August 2, 2013
Thank you for the great review!! Come and see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Augustine, FLorida
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 24, 2013

We had a great stay. This is a Nice Clean and fairly quiet hotel. One night there was a bus of teenagers and we really had not trouble with noise. We stayed 3 nights and the front desk staff (TRACY is a Saint) catered to our every need. Extra keys, towels, etc were no problem and delivered with a smile. We had one minor problem with our room not being made up -- (the maid forgot to come back and finish) but Tracy took care of it immediately. My only suggestion is that, especially on busy weekends, it would be nice if there was more than one person at the front desk... All and all... a great place to stay.

Room Tip: Halls are long... but there are several side doors that are located near rooms. Parking is good...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelHappySews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christie L, Front Office Manager at Comfort Inn & Suites, responded to this review, July 16, 2013
Thank you for your review. We are sorry about your room not being made up and very pleased that Tracy was attentive to your needs. We will pass the compliments on to her. Thanks again and hope to see you staying with us soon.

Christie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 110 Birchtree Dr, Highway 25 and 178, Greenwood, SC 29649 (Formerly Rodeway Inn)
Phone Number:
Location: United States > South Carolina > Greenwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in Greenwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Greenwood Hotel Greenwood

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