I had read reviews and was very excited about arriving at the hotel. We booked with Hotwire which I will never use again!!!! We booked this hotel upon confirming the indoor pool due to 80 percent chance of rain and a 6 yr old daughter. Upon arriving the pool was closed due to renovations. Needless to say we were upset, not with the hotel but with Hotwire. I had seen mention in the reviews about the wonderful service Rodney and Cynthia had provided to other guest. I was fortunate enough to get them both!!!! They went WAY above and beyond to help us. They got on the phone with Hotwire got us a refund plus called around and got us another room with a pool and got a price match. We were at their desk about an hour trying to get it resolved and they were right beside me the entire time. We will definitely stay here with Rodney and Cynthia our next visit based strictly on the service!!! The hotel renovations are amazing
- Official Description (provided by the hotel):
- The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bon Secours Wellness Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm.Downtown shuttle service is not available after 5pm on Friday or on Saturday.Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 202 beautify appointed deluxe king and double bedded rooms all with Crowne Plaza's plush pillow top Sleep Advantage beds. For your comfort and enjoyment we provide the following amenities and services... 5MB of Complimentary High Speed Wireless Internet Service in all guest rooms and public areas ,24 hour fitness center,Indoor heated pool for year round enjoyment ,Room service form 6am -11pm daily,The award winning Ruth's Chris steakhouse located in the hotel. Our lobby lounge and all day dining room located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award. Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 7,000 sq.Ft. Of event space, the hotel can host meetings and banquet from 10-400 guests and earn IHG Meeting Rewards Points for your events. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Greenville Hotel Greenville
- Greenville Crowne Plaza