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“Very Pleased!”

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Best Western Greenville Airport Inn
Ranked #23 of 64 Hotels in Greenville
Columbus, United States
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very Pleased!”
Reviewed November 22, 2013

I cannot believe the contrast between this hotel and others. I like the convenience of the soap/lotion and shower get/shampoo-conditioner. The floors were a shock; I was so pleased. This hotel appears to have completed a recent remodel. I will stay there again.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Geneva T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at Best Western Greenville Airport Inn, responded to this review, December 3, 2013
Thank you for your nice remarks. We hope to see you many more times along the way in your travels. Happy Holidays! Pamela Solarek General Manager
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649 reviews from our community

Traveler rating
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    97
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    36
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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  • English first
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English first
Lethbridge, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 13, 2013

We were in Greenville to watch hockey. This hotel was easily accessible to the interstate and within a 15 min drive to downtown Greenville and the hockey rink. This hotel is in a busy arena but our room was quite, our room was in the middle court. The service was great. The front desk people were obliging and friendly. And most important the room was clean and we received a new shower curtain daily. Great price for what we had. Thanks

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Alma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at Best Western Greenville Airport Inn, responded to this review, November 14, 2013
Thanks so much for taking the time from your busy day to write a review for us. This means a lot to myself, the owner and our staff. We will be starting a nice lobby renovation in January. Come again later on to see how we keep improving! Pamela Solarek GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greeneville, Tennessee
Level 5 Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 12, 2013

If we had stayed only one night, this review would have gone very differently. However we stayed two nights. The walls are a little thin and we could hear our noisy neighbors until 11 pm. Our first morning was not a pleasant experience. At breakfast the toasting conveyer belt wasn't working correctly and burnt everything. The hot water came out of the machine tasting like coffee flavored water and there was no apple juice or water (you could go into the lobby and get water).

Now to the second day. I had complained about the issue in the breakfast area the previous day. Everything was fixed by the second morning. High marks for listening to your guests and fixing the problems!!!! The apple juice still wasn't coming out of the machine, but the gentleman manning the breakfast area came up with a solution to alternate the juice packets in the machine and fill a pitcher with the apple juice. He even came around to refill our apple juice on the next switch. Terrific job in looking out for your guests!

Room Tip: Try to get one away from the front of the hotel.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at Best Western Greenville Airport Inn, responded to this review, November 14, 2013
Thanks for your review. I am glad to hear we were responsive. We will never claim to be perfect but when things go wrong we want to be the place who solves the problem. I appreciate you letting me know my staff are going the extra mile! Pamela Solarek GM
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Myrtle Beach, Sc
Level 4 Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 9, 2013

A great location and good value. Best water pressure I have had in any hotel, Nice flooring rather than carpet (always suspect). Excellent TV, good beds and above average continental breakfast. The Attendant,male, was most pleasant and seemed to enjoy his job. He was is a ray of sunshine and a committed service provider.
This was by far the best value in the area and we recommend it highly.
Phil R
Myrtle Beach, SC

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at Best Western Greenville Airport Inn, responded to this review, November 11, 2013
Thank you for your kind review. I appreciate that you took the time to do it. Jim, our weekend attendant is a terrific guy. Thanks for the compliment! We look forward to having you back during your next trip to Greenville! Pamela Solarek GM
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Kasilof, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 3, 2013

Rooms were very nice and clean, hotel has easy access to the highway and interstate, road noise was very minimal in the rooms, however we were on the ground floor and when guest were checking in and taking the luggage to the there rooms, there roller bags going down the hallways was a huge rumble in the rooms below. Otherwise was a good stay and good location easy in and out.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at Best Western Greenville Airport Inn, responded to this review, November 5, 2013
Thanks for your review. I'm sorry the noise from bags rolling disturbed you. I am not sure there's anything we can do to remove that sound but we will certainly try to figure it out. We hope you will come and see us again! Kind Regards, Pamela Solarek GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, Vermont
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 18, 2013

I stayed at this hotel for three days as I was visiting my daughter in Greenville. I paid $63.00 with my AAA discount, so I really didn't expect much but was hopeful for at least a clean place to sleep. I was surprised how much I liked this hotel. Check-in was a little slow as only one person was behind the desk, once I got to the front of the line of 4 people, everything went smoothly.

I parked my car right outside of my room. All the rooms are on the first floor. The room was quite clean and pretty large. There was a table to keep things on. TV was good and lots of cable stations. Both the sink in the bathroom and the shower had a wall mounted shampoo/soap dispenser. I thought this was much better than those little bottles and tiny soaps I always have a hard time opening.

Breakfast was a bit better than many I've seen. They had the normal waffle machine, but also had hot oatmeal, grits, and sausage gravy. I like the oatmeal and also the sausage gravy was better than what I've at many places. Never really like it much before, but it was very good there. They had biscuits and lots of pastries. Everything was quite good.

The airport was just a short 5 minute ride up rt 85. Downtown Greenville wasn't that far either...maybe 10-15 minutes of an easy ride.

I didn't go in the pool, but the pool area was pretty large and also very neat. Would be nice if I were to visit in the summer.

From now on, this is my place to stay when I go to Greenville.

Room Tip: I had one of the rooms towards the back and it was nice.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at Best Western Greenville Airport Inn, responded to this review, October 20, 2013
Thank you for writing such a great review. We do have second floor rooms too. I'm very happy to see you plan to make us your lodging choice in Greenville. We look forward to having you back. Pamela Solarek GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Fl, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2013

Overall The hotel was clean and the free breakfast was good. The only thing I wasn't to happy about was the check-in. The lady that checked me in was not very friendly and made me feel as if I was bothering her. I key didn't work the first time and when I returned to the desk, she talked to me as if I had the wrong room. Another lady at the first desk fixed it and I didn't have a problem after that. The check-out process was fast.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Marguerita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamelasolarek, General Manager at Best Western Greenville Airport Inn, responded to this review, October 20, 2013
I'm sorry that you had a problem with your key. I wonder which lady made you feel like that. It is not our intention for you to ever feel that you are any bother. I'm glad everything else seemed good for you. Pamela Solarek GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Greenville Airport Inn

Property: Best Western Greenville Airport Inn
Address: 5009 Pelham Rd, Greenville, SC 29615-5465
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Greenville
#14 Romantic Hotel in Greenville
#19 Business Hotel in Greenville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Greenville Airport Inn 2.5*
Number of rooms: 143
Official Description (provided by the hotel):
For a great value and nicely upgraded rooms, come see our Best Western Greenville Airport Inn! We are just minutes from GSP International Airport and downtown Greenville is less than 10 miles. We have clean rooms with pillow top bedding and hardwood style flooring. We offer Sleep and Fly packages which include your shuttle both ways, 1 room night and parking for up to 2 weeks. We have a deluxe continental breakfast and friendly staff to assist you. From our Best Western you will have easy access on and off Interstate 85 and at least 2 dozen restaurants right on our Exit 54, Pelham Road. Make a quick trip to downtown Greenville and see our lovely Reedy Falls Park. Walk out onto our Liberty suspension bridge to view the falls. Bring your camera. It’s photo worthy! In less than an hour drive you’ll find access to many waterfalls. Just google 32 SC waterfalls for a brochure. We are located close to the South Carolina Children's Museum and Greenville Zoo, both are must-see attractions. Take a trip to the BMW Museum for a fascinating family trip, or check out Reedy Falls to get back in touch with nature. Whether you want your trip to be cultural, adventurous or a learning experience, why not have it all? This Greenville hotel is popular with business travelers. The BMW plant, Synnex, Scansource®, General Electric (GE), Bausch and Lomb, Michelin headquarters, Fluor® Daniel and many more frequently bring out of town employees to the area. ... more   less 
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Also Known As:
Best Western Greenville Airport Hotel Greenville
Holiday Inn Greenville
Greenville Best Western

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