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“No free wifi”
Review of Hilton Greenville

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Hilton Greenville
Ranked #15 of 63 Hotels in Greenville
Certificate of Excellence
Reviewed December 14, 2013

Nice hotel, spacious room, comfortable bed but I didnt realize I would have to pay for Wifi. I don't usually stay at Hiltons but one would think for 200/night would include free wifi. Then my Verizon card did not have a good signal inside my room so I could not get my work done there. That however is my only complaint. And I guess I don't think the massaging bath soap and Cuisinart coffee maker is worth the extra $$ to stay at Hilton

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Carla P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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650 - 656 of 848 reviews

Reviewed December 12, 2013 via mobile

I've stayed in this Hilton at least three times. The lobby is very nice and the staff is very friendly and very helpful. The soft shell crab sandwich is delicious. I'm not so excited about the location but if you have a car you are able to enjoy some other parts of Greenville. I prefer to stay downtown because I enjoy walking around. They have a shuttle to drop you off at some of the surrounding shops/ restaurants.

Stayed: October 2013, traveled on business
Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2013

I stayed at this hotel with family during the thanksgiving holiday again. The executive lounge is closed, so a coupon for breakfast down stairs is provided which works out just fine. Hotel Staff is courteous and efficient, which is why I will return again.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Christopher A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

We enjoy our trips to Greenville as it is a very beautiful city with many excellent hiking trails neary. We always try to stay at a Hilton property as they are consistently a quality facility. This Hilton is a good example. The room was as clean and nice as we had expected. We need a pet freindly hotel, as we do not like to leave our Daschund/Basset Hound mix at home, and once again this Hilton property delivered for us. A great hotel, a noce place to stay.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank timothymr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

The Hilton hotel on Orchard park Drive is old and in poor condition, lights are out, carpets are worn and except for the lobby area that is very nice the place is in need of help. I stayed on the Executive level or 9th floor. This give you access to the executive lounge that was closed for the entire stay with no refund of the extra money I paid for the service. All in all Holiday in might have been better

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Charles J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie G, Director of Sales at Hilton Greenville, responded to this reviewResponded September 16, 2016

Dear Charles J,

Thank you for taking the time to write us a review about your stay. We appreciate your comments and are very sorry you were unhappy with guest rooms and regret the executive lounge not being opened. We would like to invite you back to see all of the great renovations we have made. Thank you again for your feedback, and we hope you will consider staying with us again.

Thank you,
Stephanie G

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

Pretty much a standard hilton. Reliable service. Clean rooms. Etc etc. however, the internet connections are awful (writing this from the hotel room and have had to reconnect three times). If Internet is important to you go elsewhere.

Stayed: December 2013, traveled on business
Thank Phaller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2013

The management staff has shown multiple of times great understanding of what customer satisfaction should be like. Not only over the phone but in person. I would recommend others to stay. Although I kind of wished my room was a little bigger. Considering I was on the ninth (top) floor.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hilton Hotels & Resorts
Thank Angelique A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Greenville

Address: 45 W Orchard Park Dr, Greenville, SC 29615-3548
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Family Hotel in Greenville
#15 Business Hotel in Greenville
#17 Romantic Hotel in Greenville
Price Range: $128 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Greenville 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Welcome to the Hilton Greenville hotel, situated within minutes of premier shopping and business district in downtown Greenville, SC. While staying at our hotel in Greenville, enjoy complimentary parking and shuttle service to and from Greenville Spartanburg International Airport. The Hilton Greenville makes it easy for Guests to enjoy delicious restaurants in Greenville, SC without ever leaving the hotel. For a relaxing and delectable Greenville, SC dining experience, partake in the cuisine at Bistro 45 Carolina Fresh offering freshly prepared seafood, steaks, pasta dishes and a delightful dessert menu. Take advantage of more than 14,000 sq. ft. of versatile meeting and banquet space, including the Grand Palmetto Ballroom, at this full-service hotel. Host a productive business meeting or lavish Greenville, SC wedding for up to 800 guests. Stay connected with work and home in the 24-hour business center. ... more   less 
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Also Known As:
Hilton Greenville Hotel Greenville
Hilton Hotel Greenville

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