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“Wonderful Hotel!!!”

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Hampton Inn & Suites Greenville - Downtown - Riverplace
Ranked #3 of 64 Hotels in Greenville
Certificate of Excellence
Reviewed October 7, 2013

Best hotel in Greenville by far! PERFECT location. Can walk to anywhere downtown. Great restaurants, shopping, walking trails & a beautiful waterfall! Clean rooms. Friendly staff. Location, location, location.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hampton
2  Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded October 26, 2013

Dear Trip Advisor Member,

Your feedback is greatly appreciated. Our excellent location makes it easier for guests to enjoy a walk in the park, shops and restaurants, We're excited to hear how convenient this was for you and how much you enjoyed your stay while with us. We look forward to your next visit.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

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Reviews (1,121)
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826 - 832 of 1,121 reviews

A TripAdvisor Member
1
Reviewed October 7, 2013

Location is great but this was a very disappointing stay for a special occassion! Would not recommend nor stay here again as it fell way below what i paid and expected for the staff was not helpful and then was awakened by cleaner tying to enter room and there was no "do not disturb sign" not what i expected!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded October 23, 2013

Dear Trip Advisor member,

We appreciate you taking the time to comment on Trip Advisor. Our goal and priority at the Hampton Inn and Suites is to ensure our guests have an exceptional experience while in Greenville.
We apologize for the inconvenience you had during your stay with us. Our team failed to provide a pleasant and comfortable environment which caused a negative impact while with us. We will use your feedback and get together with our staff to make sure same service is offered on daily basis.

We thank you for staying with us and hope in the future you'd give us another opportunity to prove we can provide above and beyond level of service.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2013

If you're traveling to downtown Greenville, don't stay anywhere else. The Hampton is beautiful inside and out. It's set right on the river with fountains, a bridge, and many other scenic elements. The rooms are great, very roomy and quiet. The TV is huge!
We didn't have to drive anywhere to get to the shops and restaurants in downtown Greenville. We were in the area for a wedding and took the front desk's advice for transportation to the venue which was easy and reasonably priced.
The free breakfast was by far the best I've seen at a hotel. They had different hot items each day (eggs, potatoes, french toast sticks) along with a huge variety of baked goods, cereals, fruit, anything you could want. My only complaint is there weren't a lot of tables to eat at in the breakfast area.
The Hampton isn't cheap by any means but it is absolutely worth it for the location and amenities.

  • Stayed: September 2013, traveled with family
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1  Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded October 11, 2013

Dear Jessica S,

Thank you for choosing the Hampton Inn & Suites Riverplace-Greenville Downtown for your recent trip to the area. We are glad to hear that you enjoyed your stay with us, and that you enjoyed our services and especially our wonderful breakfast buffet! If there is anything we can do to make your next visit with us even more enjoyable, please do not hesitate to let us know.

Thanks again for your review!

Best Regards,

Brett Flowers
Assistant General Manager
864-271-8700
b.flowers@hospitalityamerica.com

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Reviewed September 27, 2013

What a great place to stay! The hotel is conveniently located in a beautiful downtown area next to a river. There are wonderful restaurants, performing arts venues, shopping, and parks within easy walking distance. Staff is friendly and professional. Try the "round" rooms for great views.

  • Stayed: September 2013, traveled with family
    • Value
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Review collected in partnership with Hampton
1  Thank Belinda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded October 11, 2013

Dear Belinda F,

Thank you for taking the time to share your experience with others on TripAdvisor. We are delighted to hear you enjoyed our wonderful centralized location and thank you for your comments to our staff. Please let us know if there is anything we can do to make your next stay even more enjoyable. We look forward to hosting your next trip to Greenville. Please give us a call if we can assist you in making future reservations.

Thanks for staying with us!

Best Regards,

Brett Flowers
Assistant General Manager
864-271-8700
b.flowers@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

This was a great hotel for a small college group to have a reunion-- good location with lots of good eateries close by. Views of Reedy River and nearby city offerings are outstanding. Greenville has truly reinvented itself!

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with Hampton
1  Thank Patty H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded October 11, 2013

Dear Patti H,

Thank you for choosing the Hampton Inn & Suites Riverplace-Greenville downtown for your recent trip to the area! We appreciate you sharing your experiencing with others on TripAdvisor. We are happy to hear you enjoyed your stay with us. Downtown Greenville has really transformed over the years and continues to grow rapidly. We hope to have you back with us again soon should you return to the Greenville area. Please contact me directly if I can ever assist you in the future. Thanks again for your review!

Best Regards,

Brett Flowers
Assistant General Manager
864-271-8700
b.flowers@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2013

AWESOME AWESOME AWESOME

I loved the location of this hotel. It is right on the River so there was immediate access to great walks along and across the river and quick access to downtown Greenville. The hotel is very nice the people were extremely helpful it is clean and very comfortable. The outside was especially attractive with waterfalls and a bell tower just outside the hotel. I loved the free wireless and how you could log in with multiple devises at once.

  • Stayed: September 2013, traveled on business
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1  Thank Sheila J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded September 27, 2013

Dear Sheila J,

Thank you for staying at the Hampton Inn & Suites Riverplace- Greenville Downtown. As a team, our staff appreciates you taking the time to give us your feedback and letting us know how we are doing. It is very convenient that our hotel is located in the central location of Downtown Greenville, and ensures that there is something for everyone within a short walk. We are so happy to hear that you enjoyed your stay, and our hotel's amenities. We hope you come to stay with us again and get to explore more of what Downtown Greenville has to offer. Please let us know if there is anything we can do to make your next stay with us even more enjoyable.

Best Regards,

Brett Flowers
Assistant General Manager
864-271-8700
b.flowers@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2013

Beautiful location, lovely hotel. Had a great stay! I would absolutely stay here again. It's in the middle of everything, with access to great restaurants and a kind, warm staff. I would not hesitate to recommend this to a friend.

  • Stayed: September 2013, traveled on business
    • Value
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    • Sleep Quality
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Review collected in partnership with Hampton
1  Thank Nyeema W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded September 27, 2013

Dear. Nyeema W.

Thank you for taking the time to share you experience at Hampton Inn and Suites RiverPlace on TripAdvisor. We are happy to know you enjoyed your stay with us, and we appreciate you sharing your feedback to your friends. Our staff looks forward to see you again in the future, and please let us know if the is anything we can do to make your next stay even more memorable.

Best Regards,

Brett Flowers
Assistant General Manger
864-271-8700
b.flowers@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Greenville - Downtown - Riverplace

Address: 171 Riverplace, Greenville, SC 29601-2579
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Greenville
#1 Family Hotel in Greenville
#3 Business Hotel in Greenville
Price Range: $174 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Greenville - Downtown - Riverplace 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Our boutique hotel is located in the heart of downtown's historic Westend District. An unparalleled variety of guestrooms ranging from studio balcony suites overlooking Falls Park to signature circular suites essential for those special occasions. ... more   less 
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Also Known As:
Hampton Inn & Suites Greenville - Downtown Hotel Greenville
Hampton Inn And Suites Greenville - Downtown
Hampton Inn Greenville
Greenville Hampton Inn

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