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All reviewsacross the riverlazy goatgreat locationriver viewfalls parkriver placefresh berrieswithin walking distancewest endthe swamp rabbit trailmain streetself parkinggreenville downtownhotel is locatedrestaurants and shopsthe hotel staffper day
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Reviewed January 24, 2012

my family and i stayed here fora week....we got a small room....it was overpriced it'slike paying a whole month rent..... i wouldnt recommend for the family.
on our next visit to greenville this will not be our next stay to this hotel....
staff wasnt pleasant. i was asked if we can switch to a bigger room they said no so we are stuck...

  • Stayed: December 2011, traveled with family
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2  Thank NIC H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded January 25, 2012

Nic H,

We’re sorry to hear about your disappointment during a recent stay with us. Please know this is not the norm feedback for our hotel. We have the tendency to stay very busy, which is probably why we were unable to move your room type upon request. Despite the aforementioned challenges, we hope you enjoyed your stay and location. And we sincerely hope you reconsider staying with us on your next visit to Downtown Greenville!

Warm Regards,

Aaron Zaleski – Guest Service Manager

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Reviewed January 10, 2012

I stay here a couple of times a year when I am in Greenville for business. The site is great because it is on the river and close to downtown (walking distance to many restaurants and the performing arts center). The hotel is clean and the staff is nice. Not to mention they have recently upgraded their breakfast to have real oatmeal instead of the instant packets with hot water!

  • Stayed: January 2012, traveled on business
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2  Thank VIPTravelista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded January 25, 2012

Landaflowers,

Thank you for taking the time to share your experience here on TripAdvisor. We’re glad to hear you enjoy our downtown location when you’re in the area for business. We recently added the freshly made oatmeal to our ‘On the House’ Breakfast and it’s been a hit so far. We alternate toppings every day; sliced almonds, cinnamon sugar, maple sugar, mixed nuts and more, and have to-go cups for guests in a rush. Please let me know if there is anything we can do to make your next stay with us even more productive and enjoyable. Looking forward to seeing you again in Greenville soon!

Warm Regards,

Aaron Zaleski – Guest Service Manager

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Reviewed January 7, 2012

Dennis Miller's performance at the Peace Center in Downtown brought us to Greenville, SC and so we decided to make it a weekend event. We reserved 2 nights at the Hampton Inn Downtown through Hotels.com. The check in was very quick and the young lady checking us in was very courteous. There was ample parking in the adjacent city parking garage ($6 per night). We had a room with 2 queen beds, located close to the elevator. Although, it was a small room, it was very clean and comfortable. The location was great for exploring lovely downtown Greenville. The free breakfast was really good with a great variety of fresh items, including freshly made waffles and scrambled eggs.
There were 2 negatives to our stay but nothing to keep us from staying here again.
The walls were a little thin and at night we could hear conversations in adjacent rooms. Luckily, I remembered the earplugs!
We were not at all impressed with the room service. We were a bit pressed for time due to unexpected traffic on our way from Charlotte, so we decided to get room service instead of a sit down restaurant. My husband placed our order and was told it would take about 45 minutes. About 10 minutes later they called back because our credit card wouldn't go through. They tried several different cards and nothing would go through. After about 5 more minutes of this back and forth we canceled our order and took our chances to find something quick before the show. (which we did, Ocha Tea Bar). While finishing our meal at the Tea Bar they called back and said the card machine wasn't plugged in! Duh!

  • Stayed: January 2012
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3  Thank dbgsmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded January 25, 2012

Dbgsmm,

Thank you for taking the time to leave such a detailed, great review here on TripAdvisor. We’re so glad to hear you enjoyed our ‘On the House’ Complementary Breakfast and prompt, friendly service. I would like to apologize for the inconvenience you encountered from ordering from the Order Inn menu. I will definitely follow-up on this to ensure it does not become a trending issue. On the other hand, it’s great you got to experience the O-Cha Tea Bar! If you’re ever in the area again, try their bubble tea; it’s great! Please let me know if there is anything we can do to make your next stay with us even more enjoyable. Looking forward to seeing you again in Greenville soon!

Warm Regards,

Aaron Zaleski – Guest Service Manager

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Reviewed January 5, 2012

We were attending a concert at the Bi-Lo Center and wanted to be downtown. Greenville downtown area is wonderful filled with great shops, restaurants and micro-breweries. Take your time and wander throughout the downtown area. The park system downtown is a nice peaceful area and very pretty. The Bi-Lo is definitely a nice walk from the hotel. The hotel itself was very clean, nice furnishings and morning breakfast. Parking is underneath the hotel which makes it very convenient.

  • Stayed: December 2011, traveled with family
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1  Thank sherwoodsharks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded January 25, 2012

Sherwoodsharks,

Thank you for sharing your experience here on TripAdvisor! It sounds like you had a great time exploring our downtown area. Walking to the Bilo Center is about a mile walk from our hotel; as you travel down Main Street, you’ll pass tons of restaurants and shops to stop in on your way. Please ask for me on your next visit if you have any questions or are in need of restaurant recommendations. We’re looking forward to seeing you again in Greenville soon!

Warm Regards,

Aaron Zaleski – Guest Service Manager

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Reviewed December 28, 2011

I wasn't expecting this level of service and comfort at a Hampton Inn! Everything about my 4 night stay was excellent. The front desk staff was friendly and welcoming, my room was spacious and nice with modern furnishings and a great bathroom. It was like staying at a deluxe hotel but for an economical price. The location is awesome--everything in downtown is walk able, and Reedy Falls park is just across the street (if you are a runner or walker, there is a great running trail here). I only used the free breakfast once, but the offings were plentiful and the area was nice and clean. The staff at this hotel gets SUPER high praise for being so friendly and helpful!

  • Stayed: December 2011, traveled solo
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2  Thank Peggy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnRiverPlace, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded January 5, 2012

PeggyD1959,

Thank you so much for sharing your experience here on TripAdvisor! We’re glad you enjoyed all the added amenities our property has to offer and our great downtown location. We strive to be the best hotel in downtown Greenville, and your kind words definitely keep us on that track. Please let me know if there is anything we can do to make your next stay with us even more enjoyable. Looking forward to seeing you again in Greenville soon.

Warm Regards,

Aaron Zaleski – Guest Service Manager
(864) 271 - 8700

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