We have been going to this Olive Garden for years, but over the past year we are less and less impressed each time. I believe this was our last visit, as the quality of service continues to drop. For a weekend evening, we walked right in-which was a shock. You would think with the low volume of customers we wouldn't have to wait about 5 minutes for our drink order to be taken. It took a long time for our appetizer to be delivered and then it was cold. When we finally received our salad and breadsticks, the entrees where delivered about 2 minutes later, so we didn't get to enjoy our salads. Nobody offered to remove any empty plates from our table and refills were not offered-we had to ask a waiter who was not ours for drink refills. I know everyone has a bad day, but this was our third bad day experience in recent months.