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“An unexpected welcome!”

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The Westin Poinsett, Greenville
Ranked #6 of 64 Hotels in Greenville
Certificate of Excellence
Palos Verdes Estates, California
Level 5 Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“An unexpected welcome!”
Reviewed July 10, 2013

In helping with plans for our visit there, a friend in Greenville had sent me an "American Spectator" article by Ben Stein, extolling the charms of Greenville and of the Westin Poinsett where he stays when in town. I figured if Ben Stein liked it, we would too.
Upon arriving about 10:00 p.m., we pulled into the motor court and were promptly greeted by Ben Stein himself, who explained the valets were momentarily away. He actually helped with our bags and accompanied us in the elevator to the lobby on the second floor. Enroute we discovered we have mutual friends in Los Angeles.

The front desk staff were very welcoming and helpful. Our room, a traditional king, was spacious, comfortable , clean, and nicely furnished. As noted by others, the location is excellent, especially for tourists . We spent two nights there, enjoyed breakfast in the hotel dining room.

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank roadready75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review, July 12, 2013
Dear Guest
What an unexpected treat to have had Ben Stein welcome you to our hotel. He has been a wonderful regular guest and we are thrilled to read that his review on the hotel encouraged you to stay with us. You are right about our location, being in the heart of downtown is a real benefit for our guests as numerous restaurants, arts venues and shops are within short walking distances. We try hard to give every guest a unique experience and are delighted that we were successful in your case. We look forward to seeing you again.
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  • Location
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (266)
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Raleigh, North Carolina
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 10, 2013

With its great location, tasteful design and warmth that comes from buildings from other eras, the Westin Poinsett is a great hotel. We received outstanding service, particularly our children, and had a terrific stay. Can't wait to go back.

  • Stayed November 2012, traveled with family
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Helpful?
Thank J1-A1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review, July 12, 2013
Dear Guest,
It is great to hear that your whole family enjoyed their visit with us and that your children felt especially welcome. We work hard to maintain our historic charm while providing modern day amenities like free high speed internet or HD TV. We sincerely look forward to your family’s return. Best wishes to you!
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Cornelia, Georgia
Level 6 Contributor
65 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 9, 2013

The Westin Poinsett is the perfect place for a romantic getaway for an anniversary! When I think of this hotel, I think of southern charm at its finest! The historical building is stunning, very tastefully decorated, and in the perfect location to be within walking distance of everything in downtown Greenville. The friendly but professional staff is amazing and very helpful, yet they did not appear to expect anything in return. Through email, the concierge helped me arrange for champagne and a cheese/crackers/fruit tray to be in our room upon arrival for my anniversary and helped surprise my husband. Many other amenities are available for purchase as well at what I consider very reasonable prices. My husband and I were completely blown away and surprised when we received a complimentary late night snack of strawberries dipped in chocolate and fruit and a beautiful, handwritten note congratulating us on our anniversary and thanking us for staying in the hotel. The room was simple but very elegant and tasteful, and the bed was extremely comfortable. The parking deck has plenty of parking and valet parking is also available. The late check out time of 12:00 is really nice. The hotel showcases some gorgeous photographs of various weddings that have been held here. If you make arrangements in advance, you might be able to go to the top of the hotel for a picture with a huge, cool vintage hotel sign at the top. The hotel has a spa and a huge gym, which we did not use, but it appeared very nice. There was a restaurant on site and a beautiful dining area for special events or maybe even in house dining, which we did not use. Since we were only there for one night, we tried to take in as much of downtown as possible. My husband and I were made to feel very special and like royalty while we were there! The attention to detail was amazing. We’ve raved about our stay to all of our friends. This hotel is definitely a class act, and we can't wait to make arrangements to return in the fall!

Room Tip: With the location of the hotel, I believe that you would be able to have a great view of downtown Gr...
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  • Stayed July 2013, traveled as a couple
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Helpful?
Thank Tracy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review, July 12, 2013
Dear Guest
We appreciate your very nice and detailed review on our hotel and the photos you took as well. We are honored to have been part of your anniversary celebration and glad to hear that our staff was welcoming and helpful, I’ll be sure to pass on your kind words to our concierge, Janice, and the front desk staff. Being the only historic four diamond hotel in Greenville, guests have high expectations of the Westin and we are delighted to hear that we fulfilled your's during your recent stay. We look forward to you returning to us in the fall.
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Greenville, South Carolina
1 review
Reviewed July 9, 2013

The Westin Poinsett was our choice to celebrate a 60th birthday lunch for a very special friend. The atmosphere and service was over the top. The Poinsett is a very special historical landmark for downtown Greenville and I would highly recommend the experience!

  • Stayed May 2013, traveled with friends
    • Value
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Helpful?
Thank Paige C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review, July 12, 2013
Dear Paige,
Thank you for kind words about our staff, I am delighted to know how helpful they were for your friend’s birthday festivities. Thank you for choosing to celebrate with us!
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Maple Grove, Minnesota
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 9, 2013

The hotel is located in the heart of Greenville which is lively and has a number of unique restaurants. We used the Valet parking which was very reasonable and the valets very prompt. The staff are genuine and professional, the room was clean, comfortable and reasonably priced. Overall, we felt welcomed by everyone and we will be returning to stay here again.

  • Stayed July 2013
    • Value
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Helpful?
Thank Torn8oChaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review, July 12, 2013
Dear Guest,
It is always wonderful to hear guests confirm that they will be returning due to the great stay they had with us. Since our valet service was to your liking, on your next visit you should take advantage of our new golf cart service where the valet will drive you anywhere on Main Street, free of charge. We do look forward to your next return and I’ll be sure to pass on your praises to our staff.
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Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2013

The service was great. The front desk was very helpful. The rooms are nice with great showers and beds. The air conditioner could have worked a little better and the rooms are a little outdated. However, the room also does not cost $500.00 a night. Basically a great deal for the price and probably the best choice in Greenville. The breakfast was very good and the staff was eager to please. The Westin maintains that Southern hospitality. Main Street is up and coming.

Room Tip: Try to get a corner room overlooking main street
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank Basnis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review, July 12, 2013
Dear Guest,
We are delighted to hear that our historic hotel gave you a good taste of Southern hospitality. Our downtown has been winning awards and the Westin is located right on Main Street, next to many restaurants, theatres and venues for Broadway shows. We appreciate your comment about the affordability of our 4 diamond hotel and hope you will take advantage of it again. Thank you.
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Savannah, Georgia
Level 5 Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 8, 2013

Third stay here . . .you just can't beat the location and the fantastic staff at this Westin. The rooms are lovely, clean and well-appointed. The lobby/bar area is beautiful and welcoming. Fantastic overnight to attend a Peace Center concert. Highly recommend.

Room Tip: If you want quiet, stay on the back side of the hotel. If you want to watch the comings and goings o...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Soccermom844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review, July 12, 2013
Dear Guest,
We appreciate your raving review and the fact that you are a returning guest make your nice comments even more meaningful. Thank you for the kind words about our employees. We will share your comments with all. As for our lobby/bar, we just renovated that area so we are pleased the updates are to your liking. We hope you are planning your fourth trip soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Poinsett, Greenville

Property: The Westin Poinsett, Greenville
Address: 120 S Main St, Greenville, SC 29601-2711
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Greenville
#5 Family Hotel in Greenville
#5 Romantic Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Poinsett, Greenville 4*
Number of rooms: 200
Official Description (provided by the hotel):
The only 4-diamond hotel in Greenville, our downtown location puts you in a great spot for exploring the city. Onsite, we have over 10,000 sq ft of event space, perfect for all types of occasions ... more   less 
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Also Known As:
The Westin Poinsett, Greenville Hotel Greenville
Westin Poinsett Greenville
Poinsett Hotel Greenville Sc
Westin Greenville
Greenville Westin

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