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“Very dark rooms, not kept up to Mariott standards”

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Courtyard Greenville-Spartanburg Airport
Ranked #30 of 64 Hotels in Greenville
Certificate of Excellence
GreenLeadersBronze level
Orlando
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very dark rooms, not kept up to Mariott standards”
Reviewed April 22, 2012

Rooms looked like a low end motel,balcony was filthy, no screens on windows.
Lobby is very nicely remodeled, which doubled the bad suprise when we entered the room.
Would not recommend.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SchnitzelOrlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottmcdowell, General Manager at Courtyard Greenville-Spartanburg Airport, responded to this review, April 23, 2012
Dear SchnitzelOrlando,

Thank you for your comments. We are sorry that we did not meet your expectations. Your feedback tells us what we are doing right and also where we need to improve. Please rest assured that the comments we receive are taken seriously and that the appropriate actions will be taken to correct the issues you addressed. Thank you again for your valuable feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    69
    44
    32
    14
    6
See reviews for
40
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 18, 2012

Its a newer Courtyard, very clean, quite, nice rooms. Breakfast is just standard , nothing special.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottmcdowell, General Manager at Courtyard Greenville-Spartanburg Airport, responded to this review, April 20, 2012
Dear Michael K,
Thank you for your TripAdvisor feedback regarding your recent stay. We are glad you chose us for your lodging needs while in Greenville. We hope that you will make a return visit soon. Thank you for your business and thanks again for rating us.

Scott McDowell
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Modesto, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 6, 2012

I have stayed at this great facility a few times now. I have always enjoyed their great Southern Hospitality as other travelers described it. The staff is very welcoming, from Arnette to Jessica everyone bends backwards to make sure I have a great experience there. I like the addition of the weight rack as I am a fitness fan. Place is always clean and inviting, my number one choice in Greenville.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank josette8017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottmcdowell, General Manager at Courtyard Greenville-Spartanburg Airport, responded to this review, April 11, 2012
Great to hear that you had a great stay! I will be sure to share your comments with the team. They especially love it when they get called by name in the reviews! Thank you again for your feedback. Please come back to visit soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 27, 2012

Spouse and I took a weekend getaway to Greenville from Atlanta. While Marriott is our hotel of choice we have never stayed at this particular Courtyard. The experience was wonderful. We were great so warmly upon arrival. The entire hotel was spotless inside and out. The pool and hot tub were well kept as were the common area.

The draw back was the breakfast buffet. The employees were great but the food was mediocre at best. There is a mini frig in the room but it was not that great at keeping things cold. All the Marriott's seem to have this semi cold boxes posing as a refrigerator.

The workout room was small but the equipment was top of the line and very clean. We stayed at the bigger Marriott across the street but the Courtyard was a much better selection.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsW404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottmcdowell, General Manager at Courtyard Greenville-Spartanburg Airport, responded to this review, March 30, 2012
Thank you so much for the great comments regarding your recent stay. Our staff loves to get a "shout out" from our guests on Trip Advisor. I will be sure to pass your comments along to the entire team. Please come back a visit again soon!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2012

Southern hospitality at its finest! Our family is in town for a homeschool convention and we love all the amenities: spacious room, cookies, soup, breakfast,CLEAN pools! I highly recommend it, you get more than you pay for.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pinerancher3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottmcdowell, General Manager at Courtyard Greenville-Spartanburg Airport, responded to this review, April 5, 2012
Thank you for the great comments. We are glad you made us your lodging choice suring your visit. We enjoyed having your group here. Please come back and see us again.
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West Union, South Carolina, United States
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 19, 2012

clean room good bed very nice breakfast. nothing bad to say about this one! got a good deal on priceline for $38..couldnt beat it.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Randy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GA
Level Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 10, 2012

Clean rooms, comfy beds, good breakfast, super friendly staff, close to the interstate (but not too close), close to Wallgreens if you forgot anything of have a snack attack. When we arrived (around 4:30 PM) they had soup (if you need something to hold you over until dinner or if you don't feel like going anywhere) and cookies (and really, who needs a reason to eat a cookie???). I didn't have any of the issues previous reviewers mentioned - internet was fast, room was clean, there was no smell, etc., etc. I'd say this is a perfect hotel for business travelers and for anyone on a long road trip who needs a little rest.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UkieGa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottmcdowell, General Manager at Courtyard Greenville-Spartanburg Airport, responded to this review, March 30, 2012
We are glad that you were able to take advantage of all the "little extras". Thanks for the great review. I will be sure to share your comments with the entire team. Please come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Greenville-Spartanburg Airport

Property: Courtyard Greenville-Spartanburg Airport
Address: 115 The Pkwy, Greenville, SC 29615-5051
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Greenville-Spartanburg Airport 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Courtyard By Marriott Greenville-Spartanburg Airport Hotel Greenville
Courtyard Greenville
Greenville Marriott
Greenville Courtyard

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