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“Pleasant Stay & No Inconveniences”

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Hilton Garden Inn Greenville
Ranked #5 of 64 Hotels in Greenville
Certificate of Excellence
Jacksonville, Florida
1 review
“Pleasant Stay & No Inconveniences”
Reviewed March 22, 2013

I've stayed at this hotel a number of times and it's always been a pleasure. Rooms are clean, beds are comfortable (with adjustable firmness) and the on-site food selection is good. It's also very close to lots of great shopping.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerriJAX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Greenville, responded to this review, March 24, 2013
Thank you for taking the time to post a review of your recent stay with us. I am delighted to see that you had a good experience as our guest. Our goal is to deliver a great experience to every guest, every stay. If there is anything that we can do to make your next stay even better, please let us know. We value your business and your feedback and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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700 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
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English first
Wilmington, Delaware
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 16, 2013

I was there on business in Greenville for the first time. Great staff and location (only 10 minutes from the airport). Snafu with my luggage at the airport and I thought the luggage would be delivered at 11:30 that night but the airline called and said that I had to pick it up at the airport before it closed at midnight! Exhausted and frustrated I called the front desk to see if I could quickly get a cab. They immediately called a complimentary car service to whisk me there and back! Now that's service!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nobaggagebetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Greenville, responded to this review, March 24, 2013
Thank you for taking the time to post a review of your recent stay with us. I am delighted to see that you had a good experience as our guest. Our goal is to deliver a great experience to every guest, every stay. If there is anything that we can do to make your next stay even better, please let us know. We value your business and your feedback and look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 4 Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 14, 2013

Great find as I will need to regularly travel to Greenville for business this year.
The location must be the closest I have stayed at were there are so many reasonable places to choose from to eat out within a 5 mins drive.
The hotel itself is relatively new, the staff are all very pleasant, the beds with their selectable firmness ensured a good nights sleep for both my wife and I.
A cooked to order breakfast with English style 'bangers' is always a good start to the day, I eat wheat bread, here the slices were so big they didnt fully fit in the toaster!
There are walled in smoking areas for those who need to indulge.

Stayed March 2013, traveled on business
Helpful?
1 Thank UK_Expat53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Greenville, responded to this review, March 24, 2013
Thank you for taking the time to post a review of your recent stay with us. I am delighted to see that you had a good experience as our guest. Our goal is to deliver a great experience to every guest, every stay. An enthusiastic review is our greatest compliment. If there is anything that we can do to make your next stay even better, please let us know. We value your business and your feedback and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, KY
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 13, 2013

This is a relatively new property, and is convenient to most places in and around Greenville. While it is not in the downtown area, it is close enough. Price-wise, it is hard to be for this solid performer (ie, cannot go wrong with this choice).

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaryLouPhelps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Greenville, responded to this review, March 24, 2013
Thank you for taking the time to post a review of your recent stay with us. I am delighted to see that you had a good experience as our guest. Our goal is to deliver a great experience to every guest, every stay. If there is anything that we can do to make your next stay even better, please let us know. We value your business and your feedback and look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 11, 2013

We enjoyed staying here. The hotel is new, extremely clean and very comfortable. The staff was excellent. We did not try the breakfast as we like to try "local" places. We were extremely happy with out stay at the Hilton Garden and would definitely return.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcpulsfort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Greenville, responded to this review, March 24, 2013
Thank you for taking the time to post a review of your recent stay with us. I am delighted to see that you had a good experience as our guest. Our goal is to deliver a great experience to every guest, every stay. If there is anything that we can do to make your next stay even better, please let us know. We value your business and your feedback and look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murrieta, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 8, 2013

The staff was very kind and hospitable, I had a great experience, and I would recommend this hotel to all of my friends.
They even made me coffee at 2am. The bed was adjustable and very comfortable. Wish I could have stayed longer for breakfast!

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketng, Owner Repesentative at Hilton Garden Inn Greenville, responded to this review, March 11, 2013
Thank you for taking time to post a review of your recent stay with us. I am happy to see that you had a good experience as our guest. A recommendation on Trip Advisor is the greatest complement we can receive. We hope to be able to welcome you back in the near future. In the meantime we wish you safe travels and much success.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 28, 2013

We were in town for a wedding and decided to stay here rather then spend the $$ downtown. Wow, I was quite impressed. I don't think I've ever encountered such a friendly, accommodating, and generous staff. From the check-in receptionist to the wait staff to housekeeping, everyone was very attentive and were happily ready to serve you.
I would highly recommend this hotel, it's comfortable, clean and has easy access to restaurants, shopping and the highways.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank L F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales and Marketing, Owner Representative at Hilton Garden Inn Greenville, responded to this review, March 1, 2013
Thank you for your very kind review of your recent stay with us. We are delighted that you chose to stay with us instead of downtown. Your kind words of praise and recognition for the efforts of our staff mean so much to the team. We hope that you will consider staying with us next time you are in Greenville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Greenville

Property: Hilton Garden Inn Greenville
Address: 108 Carolina Point Pkwy, Greenville, SC 29607-5765
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Greenville
#2 Family Hotel in Greenville
#7 Romantic Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Greenville 3*
Number of rooms: 120
Official Description (provided by the hotel):
Just off I-85 and I-385 and Woodruff Road, minutes away from the Shops at Greenridge and the Clemson University International Center for Automotive Research. Convenient access to everything Greenville, SC has to offer. Facilities/Services • 3,500 sq. ft. of flexible function space to accommodate up to 210 guests • Complimentary wireless high-speed Internet access throughout the hotel and in all meeting rooms • 120 guest rooms, 7 accessible rooms • 100% non-smoking hotel- $250 smoking charge fee applies • Garden Grille and Bar(R) serving breakfast and dinner • Pavilion Lounge • Evening room service • Outdoor pool and whirlpool • Workout facility . available for check-out • 24-hour Pavilion Pantry(R) convenience mart • Complimentary 24-hour business center • Complimentary parking/Tesla Chargers in parking lot • Valet and self-laundry available ... more   less 
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Also Known As:
Hilton Garden Inn Greenville Hotel Greenville

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