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“LOVED it!!”

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TownePlace Suites Greenville Haywood Mall
Ranked #33 of 64 Hotels in Greenville
Frederick, Maryland
Level 6 Contributor
170 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“LOVED it!!”
Reviewed May 22, 2012

We arrived at the TowneSuites ready to crash having driven 3+ hours. We were greeted by the most wonderful service staff that I have EVER met. My companion had an applicable discount that he had forgotten and this wonderful lady worked overtime to make sure that we got the discount and that a 3 day stay cost us less than $100. If this is the way TownePlace employees behave you are lucky to stay there! Not to mention that the suite was clean, neat, and organized. We definitely tipped the wait staff accordingly. A MOST pleasurable stay and will defintely return.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redmack25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    47
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    12
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Birmingham, Alabama
Level 5 Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 31, 2012 via mobile

I stayed here recently using my Marriott points for a free night. The Townplace Suites was a much lower cost (in points) than the other Marriott properties in the area. I was trawling with my wife and daughter to go visit the Clemson campus on Spring Break and this looked like a good choice.
The check in process was great, the employee friendly and helpful. We had reserved a one bed and fold out sofa room. I would NOT recommend this for a family unless you have very young kids. This was just not a comfortable sleeping situation for any of us that night. This particular room was better suited for a single person traveling on a extended stay in the area. So, choose wisely is the lesson here. In addition, the bathroom was rather small and difficult for a family to get ready to go in AM. If I were to stay in this area again with a family, I would definitely moveup to a nicer Marriott property and get two beds in a room.
Overall the room was clean, Internet was good,location was fine but not a happy stay for us. I don't really fault the property or Managment, but made a mistake booking this type of room for a quick family trip.

Stayed March 2012
Helpful?
1 Thank Team10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indian Mound, Tennessee
Level 4 Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 9, 2011

We checked into this hotel in the middle of the night - literally. The gentleman who checked us in knew who we were when we entered (we had reservations). He acted as though he were waiting on us... it felt very hospitable.

Our room was nice! Just what we expect from Marriott. We were very pleased with our stay all the way around. Nothing out of the ordinary, but extremely pleasant as expected.

Room Tip: There are two buildings. You may want to stay in the same building as the reception / breakfast are...
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  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SheilaandLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 10, 2011

We had to book last minute because of car trouble on a recent trip. I used my Marriott rewards points to stay here overnight and T=the room was very clean and spacious. The staff were polite and friendly.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HCYUTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawnee, Oklahoma
Level 6 Contributor
336 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed October 5, 2011

Thanks to Marriott Rewards and front desk (helpful and friendly) we were upgraded to a 2 BR suite! Quiet place in good location. Easy access to downtown, restaurants, etc. Leann (general manager) was great in providing directions, restaurant recommendations, etc.

Spacious suite had 2 BR and 3 HDTVs! Full kitchen. Some kind of breakfast was provided but we took care of our own in our suite. The only negative comment would be a small bathroom with not much vanity space.

Would definitely stay here again!

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PhDNana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, VA
Level 4 Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 26, 2011

We've stayed at this hotel twice on trips related to Clemson - for moving in our freshman son and for parents weekend. The main reason we went with this hotel is the size of the rooms and value. We got a 2BR suite with a sofabed in the main living area, which was perfect for my husband and I and our two sons. Plenty of room, appreciated the kitchen too. Best of all, the price is terrific for all of that. Turns out the location is also excellent, easy to get to off the highway, close to a mall, lots of restaurants close by. The suite is clean and quiet, the beds are comfortable, there's a TV in every room. The parking lot is big enough and well lit and feels safe. The staff is very friendly and helpful. There were no linens in the room for the sofa bed last time, but a quick trip to the front office landed us what we needed quickly and with a smile. The little convenience store in the lobby has supplied small needs like toothbrush, laundry detergent and snacks. Used the computer and printer in the lobby to print boarding passes - worked fine. Used the wifi - also works well. Did a load of laundry last time - they have a spacious laundry room with four washing machines and something like six dryers, cost $2 to wash and dry, was fast and worked great. The free breakfast is light, but for a quick bowl of cereal or oatmeal, yogurt, juice, and coffee/tea, it was fine. Definitely Marriott quality, convenience, comfort, we'll be back!

Room Tip: 2BR Suites are big and comfy, lots of sleeping room with 2Q beds and a nice sized sofa bed.
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Barefoot4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 23, 2011

I used my Marriott rewards points to stay here overnight while visiting a friend in the area. The room was very clean and so was the bathroom. The staff were polite and friendly . I wasn't expecting free breakfast since other Towneplace Suites don't offer one but I was pleasantly surprised that it is provided. It's a nice place to stay if you're in the Greenville area!

Stayed July 2011, traveled solo
Helpful?
1 Thank journeysH2O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Greenville Haywood Mall

Property: TownePlace Suites Greenville Haywood Mall
Address: 75 Mall Connector Rd, Greenville, SC 29607-3580
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 64 Hotels in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites Greenville Haywood Mall 2*
Number of rooms: 94
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Also Known As:
Towneplace Suites Greenville Haywood Mall Hotel Greenville

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