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Embassy Suites by Hilton Greenville Golf Resort & Conference Center
Ranked #8 of 64 Hotels in Greenville
Certificate of Excellence
Oak Ridge, North Carolina
Level Contributor
79 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Excellent Meeting Venue”
5 of 5 bubbles Reviewed March 7, 2014 via mobile

Recently stayed at Embassy for a professional meeting. Rooms were clean and spacious, meeting rooms and meals were fantastic. The previous negative reviews caused some concern but I did not have any negative experiences.

Stayed March 2014, traveled on business
Helpful?
3 Thank Bug_Doctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Embassy Suites by Hilton Greenville Golf Resort & Conference Center, responded to this review, March 10, 2014
Thank you for your wonderful comments. Many meeting attendees do not realize how much meeting space we actually have on property. Please come back and stay with us soon as a leisure traveler.
Warm regards,
Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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875 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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  • French first
  • German first
  • Italian first
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  • Any
English first
Kennesaw, Georgia
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed March 6, 2014

Embassy Suites Greenville was a great spot for our soccer team. Perfect accommodations with two queen beds and the pull out sofa. Asked for extra towels, and they were delivered within 10 minutes. Free, hot breakfast was delicious, as always, and service was good throughout hotel.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank CommodoreFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BKgroves, Manager at Embassy Suites by Hilton Greenville Golf Resort & Conference Center, responded to this review, March 7, 2014
Thank you for taking the time to send in this great review. We are happy you chose to stay with us during the soccer tournament. We try to quickly accomodate any requests and I am happy our team was able to get you your towels fast. I will share your breakfast comments and your service comments with our team members! We hope to serve you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Casa Grande, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 3, 2014

My sister and brother-in-law chose this facility to host their 65th Wedding Anniversary celebration. They had a sit-down dinner for 180 people. The food was delicious and the service great. Along with several family members, we stayed at the hotel for several nights. We had an xcelllent experience from the time we were picked up at the airport until our departure. This is a lovely facility that's well maintained and in a great location. The staff is excellent displaying a "can do" attitude along with an exceptional willingness to please.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Brenda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Embassy Suites by Hilton Greenville Golf Resort & Conference Center, responded to this review, March 5, 2014
Thank you for the great comments, specifically the kinds words about our food served to your guests. Your comments will be sent along to my managers at our weekly staff meeting. Please come back to celebrate your next anniversary with us, if not before
Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 27, 2014

The Embassy Suites in Greenville, South Carolina far exceeded our expectations. The hotel lobby and grounds were very well kept and inviting. The suite was very clean and comfortable. The hotel staff could not have been any more friendly and helpful. The complimentary breakfast was excellent. The evening reception was a very pleasant surprise. We would definitely stay at this hotel. It would be our first choice if visiting the area.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Embassy Suites by Hilton Greenville Golf Resort & Conference Center, responded to this review, March 5, 2014
Exceeding expectations are the two best words you can put together, as that is our goal with every guest that walks through our front door. Please come back soon, as we look forward to exceeding your expectations again.
Regards,
Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roswell, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 25, 2014

We had a soccer tournament in Greenville, SC and the team ended up staying at the Embassy Suites. Great experience from the polite and helpful desk manager to the friendly members of house keeping. We left a few items in the room(never seems to fail) and house keeping genuinely was concerned and found our items and mailed them back. I offered to pay for the shipping but they took care of it.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Embassy Suites by Hilton Greenville Golf Resort & Conference Center, responded to this review, February 27, 2014
Thank you for taking the time to critique our property as the ideal place/location for your CESA soccer group to stay at while playing in a local tournament. Your specific comments about our lost & found were wonderful to hear and passed along to my housekeeping manager.
We look forward to having you back in the near future,
Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed February 23, 2014

This hotel is average at best and certainly not worth the price - the lobby is nice. The rooms are large and clean with outdated furnishings. Our heat wasn't working when we got to our room so it was very cold. Maintenance was quick to fix it but that should be checked before guests arrive , right? Bathrooms are tiny so the steam from the shower quickly consumes the room until the walls and ceiling are dripping afterwards. Exhaust fan is purely decoration - it doesn't do the job. Restaurant food was poor quality and very overpriced. Pool was nice but overcrowded the entire time we visited. Music from lobby area and nightclub/bar was easily heard from the 7th floor so if you're a light sleeper this is not the place for you. Don't let the name fool you - this is not resort quality and not Embassy Suites quality.

Room Tip: If you stay on the 9th floor you get access to free snack machines and drinks.
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Dave-Clearwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Embassy Suites by Hilton Greenville Golf Resort & Conference Center, responded to this review, February 25, 2014
Thank you for the time taken, and please accept my apologies for a less than adequate stay with us recently. As you know we are always willing to change a room or take back a meal until you are completely satisfied. Our brand mission of "making it right", is part of our culture. Please consider coming back to us...I will either put you in one of our new model rooms or upgrade you to our 9th floor, providing additional amenities and a great view.
Warm regards,
Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richland, WA
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed February 21, 2014

I stayed here while on an extended business trip. The staff were very helpful and the rooms were clean but dated. The complimentary breakfast was excellent and we enjoyed the evening happy hour as well. Overall, I enjoyed my stay at this hotel because of the amenities but would recommend an updating of the décor to its owners.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kathy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Embassy Suites by Hilton Greenville Golf Resort & Conference Center, responded to this review, February 23, 2014
Thank you for the time taken to compliment our services at the hotel. I have some great news. We will be renovating all 268 suites, beginning in early September. In the meantime, I would suggest asking for one of our model rooms.
My staff and I look forward to hosting a future visit,
Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Greenville Golf Resort & Conference Center

Property: Embassy Suites by Hilton Greenville Golf Resort & Conference Center
Address: 670 Verdae Blvd, Greenville, SC 29607-4022
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Greenville
#7 Family Hotel in Greenville
#8 Business Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Greenville Golf Resort & Conference Center 3.5*
Number of rooms: 268
Official Description (provided by the hotel):
Located in the foothills of the Blue Ridge Mountains in Greenville, SC, Embassy Suites by Hilton Greenville Golf Resort & Conference Center offers all-suite comfort and beautiful surroundings. We're minutes from downtown Greenville, Greenville-Spartanburg International Airport and Clemson University. If you're looking for hotels in Greenville, SC, this South Carolina resort offers a par-72 championship golf course. The Preserve at Verdae surrounds the hotel and is perfect for a friendly game with friends or colleagues.Relax on a luxurious bed in one of 268 suites at this full-service hotel in Greenville, SC, or allow guests to stay on the sofa bed. Prepare a delicious meal or snack using the microwave and refrigerator. Enjoy an invigorating workout in the fitness center, have a relaxing swim in the indoor or outdoor hotel swimming pools, or play a few sets on one of four lighted tennis courts at one of the best resort destinations of all hotels in Greenville, SC. ... more   less 
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Also Known As:
Embassy Suites Hotel Greenville Golf Resort And Conference Ctr
Embassy Suites Greenville
Greenville Embassy Suites

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