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Embassy Suites by Hilton Greenville Golf Resort & Conference Center
Ranked #8 of 64 Hotels in Greenville
Certificate of Excellence
Graysville, Alabama
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice hotel bad beds.”
Reviewed October 9, 2012

Was there two nights the beds were horrible my back hurt after the first night and really bad after the second night. Enjoyed the golf course even with my back pain. Great breakfast bar and wonderful omelet cook which was included.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dewayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Embassy Suites by Hilton Greenville Golf Resort & Conference Center, responded to this review, October 12, 2012
Please accept my personal apologies for your morniing back pain after staying with us recently. Like you, I am very particular about a mattress that allows for a good night's sleep. While we rotate our matresses, there are times when a mattress devlelops a soft spot. Going forward, please allow us to move you to another suite, and we will make sure you are comfortable with your bedding brefore unpacking. Thank you for taking the time to remind us to check our bedding at every check out.Hope to see you back in the near future!
Jeff F.
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932 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Mt.Pleasant, SC
Level 5 Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 1, 2012

I stayed here earlier this year and came back for a weekend leisure trip. It was an excellent stay: very clean, spacious room; good breakfasts; good desk service; nice surroundings. I recommend this hotel.

Room Tip: ask for an upper floor and golf course/tree view.
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SRinSCarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Embassy Suites by Hilton Greenville Golf Resort & Conference Center, responded to this review, October 4, 2012
Thank you for the positive feedback on your recent property feedback. We work hard to get it right, and obviously by the great tone of your compliment " we did".....much appreciated
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 13, 2012

We stayed at this Embassy for 3 nights over Labor Day weekend 2012 to attend a a 3 day event. We've stayed here this same time each year for the past 4-5 years. The hotel is showing wear & tear and is about ready for a makeover. It's a bit dirty and dated. The breakfast variety is good and the aread is very busy. The happy hour was not very appealing with it's limited selection and TERRIBLE snacks. They serve the least nutritious and highest caloric snacks I've ever seen with no better option.
We had some private cocktail events there and they served the same bad snacks. I am a frequent traveler and have never seen this so bad. You definitely want to ask for a high floor away from the elevator to reduce the noise level.

Room Tip: You definitely want to ask for a high floor away from the elevator to reduce the noise level.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JulieBMW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Embassy Suites by Hilton Greenville Golf Resort & Conference Center, responded to this review, September 15, 2012
Thank you for taking the time to share frustration with our selection of snacks served at the manager,s reception. As a 90 day old general manager, it is important for me to hear back from a repeat guest like yourself. My chef is currently working on our banquet menus....reception snacks will be next with an overhaul by the end of the month. We do not take your business for granted. Keeping the property crisp is a requirement. Looking forward to your return visit next year
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Leesburg, Georgia, United States
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 4, 2012

Exceeds the STD of an Embassy Suites. Stayed for 3 nights. On site resturant actually produced the best meal we had that weekeend. Loved the shuttle out to Downtown Greenville. Will definitely stay again.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tsf05
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 31, 2012

Very dusty vents that clearly had not been cleaned in months?? My nose started running as soon as I walked in the room. Room smelled musty and had a slight cigarette smell. Carpets stained with a dark brown substance (gross). Curtains were also stained with water stains. Bathroom had hairs on the floor. Do not stay here! This hotel has seen lots of traffic and it is starting to show!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tsf05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff F, General Manager at Embassy Suites by Hilton Greenville Golf Resort & Conference Center, responded to this review, September 4, 2012
Thank you for you comments this past weekend. While we do focus on spot & stain removing in all of our suites, we occasionally miss a few spots. Please accept my apologies, as I am quickly frustrated with those same things. Please know our customer satisfaction scoring is in the top 10% of all Embassy Suites nationwide. If you would consider coming back to us for a future stay, I would enjoy personally meeting you and upgrading you to a top floor suite.
Your time taken to write on trip advisor will be reviewed at our weekly staff meeting.
Appreciatively,
Jeff F
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carrollton, Ohio
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 23, 2012

I check into this suite hotel and went to my assigned room to still find the housekeeper still there and the room smelled very much like smoke even though she told me she was done. This entire hotel is non-smoking so this was not characteristic. I was immediately assigned another room which the keys would not open. The bellman came with me and could not open the door even with new keys; it finally was opened using a passkey and the bellman went to obtain another room key. I found the air conditioning was not working at all so I was moved once again to another room. Without hesitation the hotel brought me gift certificate for dinner that evening as well as a free movie. Sometimes bad things happen - it's really all about how they handle a poor situation a turn it around. This hotel did the right thing - and again - completely without prompting.

Room Tip: All room are very quiet since this hotel is situated away from major roads and surrounded by a resor...
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jerry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Level 5 Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 20, 2012 via mobile

Breakfast and the Managers Reception makes this a great location to visit. I often come here just to relax and that's what I get a moment of relaxation!! The only they could do differently is provide a variety at their managers reception

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ksuber25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Greenville Golf Resort & Conference Center

Property: Embassy Suites by Hilton Greenville Golf Resort & Conference Center
Address: 670 Verdae Blvd, Greenville, SC 29607-4022
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Greenville
#7 Family Hotel in Greenville
#8 Business Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Greenville Golf Resort & Conference Center 3.5*
Number of rooms: 268
Official Description (provided by the hotel):
Located in the foothills of the Blue Ridge Mountains in Greenville, SC, Embassy Suites by Hilton Greenville Golf Resort & Conference Center offers all-suite comfort and beautiful surroundings. We're minutes from downtown Greenville, Greenville-Spartanburg International Airport and Clemson University. If you're looking for hotels in Greenville, SC, this South Carolina resort offers a par-72 championship golf course. The Preserve at Verdae surrounds the hotel and is perfect for a friendly game with friends or colleagues.Relax on a luxurious bed in one of 268 suites at this full-service hotel in Greenville, SC, or allow guests to stay on the sofa bed. Prepare a delicious meal or snack using the microwave and refrigerator. Enjoy an invigorating workout in the fitness center, have a relaxing swim in the indoor or outdoor hotel swimming pools, or play a few sets on one of four lighted tennis courts at one of the best resort destinations of all hotels in Greenville, SC. ... more   less 
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Also Known As:
Embassy Suites Hotel Greenville Golf Resort And Conference Ctr
Embassy Suites Greenville
Greenville Embassy Suites

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