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“Very good value hotel” 4 of 5 bubbles
Review of Hyatt Place Greenville

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Hyatt Place Greenville
Ranked #15 of 64 Hotels in Greenville
Certificate of Excellence
South Durham USA
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Very good value hotel”
4 of 5 bubbles Reviewed June 2, 2014

Our family stayed at the Hyatt Place in Greenville and we we very pleased with the value we got for our money. I've come to expect a certain quality from hotel rooms at this price point, but this room was significantly better than my expectations. The beds were very comfortable and there was plenty of space. The hotel staff was courteous and efficient and the complimentary breakfast was much better than what you normally get at other similarly priced hotels.

I would stay here again!

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NCTravelingFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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396 reviews from our community

Traveler rating
    192
    129
    45
    20
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 29, 2014

We recently stayed at the Hyatt Place for our daughter's wedding. This was a destination wedding and we had accommodations for 16 families. We stayed for approximately 6 days and received wonderful treatment from all of the staff, from the manager and head coordinator to houskeeping and maintenanace. We were treated like family and were welcomed by everyone. The rooms were very comfortable and spacious which made visiting with our guest very easy. The housekeeping staff were very thorough and quick with freshening the room every day. The breakfast was wonderful and changed daily to keep everyone interested. The assistance we received from the staff was incredible and was always personable. They were very conscietious and helpful in many areas helping us with little details all along the way. The lobby was always open and inviting for our guests to visit. The pool was warm and clean - very nice touch at the end of each busy day. The meeting room was perfect for our wedding preparations. We could not have asked for better treatment or a more wonderful stay. We will return to the Hyatt Place every time we return to Greenville!

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TimBrenda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 13, 2014

I promise I'm NOT associated with this hotel in any way. I've stayed in five hotels in the past two weeks, including some "luxury" ones, but this "select service" hotel really exceeds them all. It's crisp and clean, with genuinely caring staff, has large HD tv's, a free airport and downtown shuttle, healthy and tasty food available 24-hours, and fast elevators. Like any select-service property, staffing is thin: The morning I left, the person who processed my check-out (Jessica) also replenished the breakfast buffet and drove me to my appointment downtown; but she did it with courtesy and a smile!

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SpottedRover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Absecon, New Jersey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed April 21, 2014 via mobile

We stayed here a few years ago & were very happy with it. This stay was not as good. The furniture in the room was really showing signs of wear. The front desk staff double as kitchen help during morning breakfast. So if you want front desk help you wait forever & listen to a never ending ringing phone. Also the breakfast room was always out of something because the staff doesn't restock until everything is gone. The kitchen door is always wide open & one day several boxes were strewn all over the hallway outside the kitchen. Staff were friendly especially Brandi but they need more help. Rate was good.

Stayed April 2014
Helpful?
1 Thank Mary Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, NY
Level Contributor
766 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
4 of 5 bubbles Reviewed April 19, 2014

Great price was the selling point for this location in the always nice Hyatt Place chain. We really like the room layouts esp with refrigerators. This location about 4 miles from downtown made for an easy drive on I385 right downtown. The breakfast was good. The only downside was the indifferent front desk help that made us feel that we were bothering her to check-in. It also seemed that the front desk was understaffed since help was often hard to find.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Fondue4two
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
1,004 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 398 helpful votes
4 of 5 bubbles Reviewed April 19, 2014

Good place to stay, convenient to downtown. Nice hot full breakfast each AM.

Our night we stayed on 1st flood in a large suite.... all was good until about 2AM... then a female yelling and glass smashing woke us. Not sure what all the commotion and drama was about, but the staff the next AM had no clue (or hid it well).

Likely to stay again, as room is nice and food is good. WiFi in room is adequate, but the free-computers at the business station were too slow to surf the net. Frustrated both times I attempted them.

Room Tip: Opt for 2nd floor or higher... lobby can be noisy especially if there are events/ weddings or just a...
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JPSaleebyMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed April 18, 2014

Unfortunately my recent stay with the Hyatt Place in Greenville, SC was less than satisfactory. Upon check-in I informed the front desk agent that I need to pay cash for the room, as I did not have enough money in my account to cover it. She said it was fine to do that, but she would need to run my credit card "just to have the card on file". She assured me no hold would be placed on my funds. I told her if she needed a deposit for incidentals I would make that in cash as well, as
I really did not have money in my account. She said this was unnecessary and re-assured me once again that nothing would be charged to my card, and no holds would be places. Unfortunately after checking my bank statement the next day, not only had a hold been placed for incidentals I had actually been charged another 140 dollars. Basically the rate for the entire stay had been placed on my card despite having already paid for it in cash. This caused a bounced check charge and cost me 100 dollars that I had to pay to my bank. So thanks to the incompetence of the staff, I paid 240.00 for a one night stay. Had I not verified multiple time that a hold wouldn't be placed on my card I would accept the blame for this, but I asked several times to make sure. This should never happen. I was planning to return to the hyatt place in Greenville this coming week, but given my last experience I believe I will stay elsewhere so this does not happen again.

  • Stayed April 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Atl1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Greenville

Property: Hyatt Place Greenville
Address: 40 West Orchard Park Drive, Greenville, SC 29615 (Formerly AmeriSuites)
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Greenville
#12 Business Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Greenville 3*
Number of rooms: 126
Official Description (provided by the hotel):
Hyatt Place Greenville/Haywood is positioned within Greenville's premier shopping and dinning district, Haywood Road. The hotel is located on the city's dynamic east side, off I-385, minutes to I-85 and eight miles from the Greenville-Spartanburg International Airport. During your stay, enjoy one of the fastest growing cities in the Southeast. The hotel is located only minutes from the Bon Secours Wellness Arena, Haywood Mall, award winning Downtown Greenville, Peace Center and the TD Convention Center. Hyatt Place Greenville/Haywood is in the center of everything that Greenville has to offer. ... more   less 
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Also Known As:
Hyatt Place Greenville Hotel Greenville
Amerisuites Greenville
Greenville Amerisuites
Greenville Hyatt Place

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