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“Better than I expected”

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Clarion Hotel at Carowinds
Ranked #8 of 10 Hotels in Fort Mill
Reviewed May 20, 2007

I'd booked my room at the Plaza after reading some of the reviews on TripAdvisor and was a little concerned about what I'd find, but it was better than I expected.

The room was plenty big and the location was perfect. The beds are brand new (I know this since I saw all the old ones out by the dumpsters- not sure if that's a very "green" way to dispose of them, but nevertheless- out with the old). The bedding was new, brand new duvets. The furniture & carpet are new in the rooms.

The only real drawback I saw was that they haven't really addressed the "age" problems of the hotel- like the ceilings & tiles. It seemed like the floor tiles in the bathroom were new- but the bathtub/surround tiles had only been painted over and were peeling already. And the bottom of the tub was enough to keep me from sitting my 2yr old son it it this weekend.

In the lobby they have a diagram set up of all the new things they're installing/replacing, etc- so it may be that I stayed there in mid-revision. It looks like they really are trying to make it a nice place.

The staff was moderately helpful. When I arrived some of the staff were in a heated debate about what was said at a staff meeting and the presence of a few new clients didn't seem to be enough to silence them. They always were mid-conversation on a phone or to each other when I approached them. But, to their credit, the night I was up at 2:30 in the morning w/ a very irrate, overtired toddler, they were more than happy to scrounge up an extra blanket for me.

The pool was closed and very green when we walked by it and it's the kind w/ tiles in it- so even if it was open & clean, I'd be wearing swim shoes-- definitely dates back w/ the hotel's age.

As a perk, there is an office near the lobby w/ 2 computers, high speed internet access & a printer set up ready to use, no passwords or complications. Made printing out directions to a restaurant or boarding passes easy.

Overall the stay was better than I thought it would be- my son was delighted in his free run of the "balcony" and I was glad for the massage shower head on my weary shoulders and for a nice (albeit very firm) bed to sleep in.

It's not high-end by any means, but the Plaza really does seem to be trying to improve itself (though I don't know what that'll do to the prices later!).

  • Stayed: May 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank travelingwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A TripAdvisor Member
High Point, N C
Reviewed July 4, 2006

I recently stayed at The Plaza at Carowinds in Fort Mill SC. I found the lobby area to be spacious, clean and well decorated. The room was also spacious with the basic amenities promised. The pool area appeared to be well maintained with plenty of deck chairs around to use. The service stood out to me the most. My wife and I got in from a conference at around 11:30pm and my wife needed to check her email. We started into the room where the internet appeared to be set up in the lobby but the attendant in the lobby informed us that it was not working. The surprise was that he didn't just leave it at that. He invited us into an office behind the front desk were someone was working. That person immediately closed his programs and allowed us the use of the computer and they left the room. Granted, the interenet in the lobby should be working, but things aren't always perfect. I thought they went out of their way to make sure that we were taken care of. All this for just under $53/night (We went through a discount internet agent).

6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
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Stayed: June 2017
Thank Nikita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2015 via mobile
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Stayed: March 2015, traveled with family
Thank Pedro Henrique B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel at Carowinds

Address: 3695 Foothills Way, Fort Mill, SC 29708-9299
Location: United States > South Carolina > Fort Mill
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Fort Mill
Price Range: $61 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Hotel at Carowinds 2.5*
Number of rooms: 205
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Also Known As:
Carowinds Hotel
Plaza Hotel Fort Mill

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