My cousins and I Decided to take the kids on a trip to Carowinds. When we made our reservations it was never asked how many people would be in each room. Needless to say we over the ration by 1 infant and the manger called to say that we needed to purchase an additional room when we already had a total of 3 rooms. At the time of check in that should have been address, because we all came in for the check-in. The manger waited until 11:00 pm to address this after a long day at the park. After we could not come to an agreement we demanded a refund because the rooms had been left untouched all day. 2 of the rooms were paid in cash and they received their refunds right away. I paid with my debit card and the money was refunded just for me to check my acct 3 days later and find another charge. Not sure why but I have my refunded receipt and this will be handled by my bank. This was the worst hotel experience EVER. Not to mentioned that I have been calling the manager for almost a week and leaving messages for him to call me back. I recommend you drive around the corner to the Best Western it was cheaper and better.
- Official Description (provided by the hotel):
- Country Inn & Suites at Carowinds is off Interstate 77, across from Carowinds. We are near Charlotte Convention Center, Discovery Place, Bank of America Stadium (home of the Carolina Panthers) and Knights Stadium. Charlotte-Douglas International Airport is eight miles away. Attractions include Winthrop University, Metrolina Expo Trade Center, Ovens Auditorium, Verizon Amphitheatre, Museum of York County and Lowe's Motor Speedway. Shop at a local outlet mall and two shopping malls. Several restaurants and bars are nearby. Free amenities include Morning Medley breakfast, coffee, newspaper and seasonal outdoor pool. We have free Wi-Fi in all rooms and access to copy services. We have bus parking. Rooms come with coffee makers, hairdryers, irons, ironing boards and cable television. ... more less
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- Also Known As:
- Sleep Inn At Carowinds Hotel Fort Mill
- Sleep Inn Fort Mill
- Fort Mill Sleep Inn