When we checked in to our hotel room the first thing I noticed was the carpet was really stained in a few spots. There was also a hole in the plaster in the bathroom. I called the front desk as my husband rubbed the carpet stain and a dark color showed on the tissue. She said the carpet had been cleaned that day and they were planning on replacing it in the coming weeks. I asked for another room but they didn't have any available. They did send housekeeping to clean it and afterwards it looked a little better. The front desk did call us back to see if the carpet was better and apologized. I was impressed that they checked back in with us as a lot of places wouldn't have.
Overall we had a great stay with good customer service. If they would update a few things it would go a long way (like the carpet and fixing the bathroom wall). Also the furniture in the lobby needs to be replaced or be cleaned well. A lot of this could be b/c we stayed the weekend after Labor Day so they probably haven't had time to make improvements from the wear and tear of the summer season. We ate at the Blu restaurant for their buffet breakfast and it was delicious and great value for $11. Overall for what we paid for the room we were pleased and would stay here again.
- Official Description (provided by the hotel):
- Only nine miles from historic downtown Charleston, Tides Folly Beach is located along one of south's most beautiful beaches, offering breathtaking views and a laid back vibe. Tides is the ideal destination for your next Charleston beach vacation, wedding or get-together with friends, family or business associates. ... more less
- Reservation Options:
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- Also Known As:
- Tides Folly Beach Hotel Folly Beach
- Holiday Inn Folly Beach
- Folly Beach Holiday Inn