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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
Ranked #7 of 41 Hotels in Florence
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Good Stopping Place”
Reviewed January 5, 2011

We stopped here on our drive home from Florida. It was convenient and close to the highway. There were lots of restaurants close by so we had lots of choices for dinner. The room was nice but not as spacious as other Holiday Inn Expresses we stayed at. The front desk clerk was not super friendly when she checked us in and seemed annoyed later when we had to come back to get more towels since there weren't enough in the room. Breakfast was good with lots of choices and the kids liked the cookies that were provided at check in. We were happy with our stay here.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dianemom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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413 reviews from our community

Traveler rating
    277
    102
    21
    5
    8
See reviews for
181
91
20
69
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Bayonne, New Jersey
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 10, 2010

hotel was clean, we stayed in a "suit" which was very large and roomy...staff was helpful...in a great spot for stopping on our way to and from florida...tons of places to eat around hotel...the only problem was the soda vending machines weren't stocked?

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bayonnemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattersonchad, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review, November 11, 2010
Thank you for your visit to the Holiday Inn Express & Suites Florence! I am happy to see that your stay was a great one! I am also glad that your room was nice and clean, and the staff was helpful to you.
I do want to apologize for the soda maching not being stocked during your stay. Coca-Cola is responsible for their machines here in the hotel. Rest assured, I have spoken with them to ensure that there is product in their machines at all times. Thank you for informing us of the concern you had, and we look forward to having you with us again in the future!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
65 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed November 9, 2010

The hotel, is very clean, quiet and convenient -- with very good staff.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EricBeijing1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, Virginia
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 18, 2010

Absolutely cleanest, most comfortable and pleasant room that I have stayed this year! The staff was very accomodating. I am an early riser and the night clerk shared her coffee with me at 4am. The location was excellant, the continental breakfast was very fresh and the variety of choices was outstanding. You wot be disapointed with the service or accomdations when staying here! I loved it!

  • Stayed August 2010, traveled solo
    • Value
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Helpful?
1 Thank realtygroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifton Park, NY
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 17, 2010

This hotel is horrible. The walls are paper thin. We heard everyone walking by to get to the elevator & the loud conversations word for word of the people in the room above us. Thanks to them, we were up until 2a when we had to get up at 6a to drive home.

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobinLamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattersonchad, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review, October 19, 2010
I really appreciate your taking the time to share your experience at our hotel. I want to personally apologize for the noise that disturbed your stay. We want our guests to have the best stay possible while with us, and I am sorry this was not your experience. Rest assured, we will follow-up on your concerns so that others do not share the same experience as you.

Again, thank you for making the effort to share your thoughts. We value you as a guest, and we hope you will stay with us again soon so that we can demonstrate our commitment to your comfort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 30, 2010

The room was spacious and very clean! Having the refrigerator was great! Check-out time was convenient...no need to rush out in the morning. Speaking of morning, breakfast was wonderful. "To go" bags were even made available for those guests needing to get on the road. This was nice for the bikers in the are for the MS Breakaway to the Beach ride. But, the best part of the stay was the friendly staff, the cleanliness, and the price!

  • Stayed September 2010, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank teacherpoet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connectiuct
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 23, 2010

Nice, clean hotel....nice location as well....there was Olive garden-which had good food....among other resturants nearby. Receptionist was polite-pool inside, small but o.k. exercise room for running-didn't see any weights though.....all around nice place.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rocky8579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

Property: Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
Address: 3440 W Radio Dr, Florence, SC 29501-7812
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Florence
#4 Business Hotel in Florence
#6 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Come experience the difference at the Holiday Inn Express Hotel & Suites in Florence, SC! Location! Located in the heart of Florence, we are surrounded by many great restaurants and shopping such as the Magnolia Mall, Commons Place Shopping Mall, Outback Steakhouse, Olive Garden, Longhorn Steakhouse, and Chili's. Also, right next door, is the Swampfox Cinema and the Florence Civic Center. Centrally located between Florida and New York as well as a short drive to the Carolina's biggest cities: Charleston, Columbia, Myrtle Beach, Charlotte, and Raleigh. Packed with special amenities such as 37' flat screen HDTVs in all rooms, complimentary high-speed Internet access, indoor heated pool and hot tub w/patio for some R&R, free deluxe Continental breakfast, microwave/ fridge in all rooms and a host of others. Our staff prides itself on the warmest hospitality promise and exceptional service. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Florence Civic Center @ i-95
Holiday Inn Express Florence
Holiday Inn Florence
Florence Holiday Inn

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