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“Loved the hotel but huge check in problem.”

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Hilton Garden Inn Florence
Ranked #3 of 41 Hotels in Florence
Certificate of Excellence
Long Island, NY
Level Contributor
63 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Loved the hotel but huge check in problem.”
Reviewed July 4, 2008

I arrived at this hotel around 10pm on our way to Disney World. My check in process was very quick but the room keys I was given didn't work so I went back down stairs and was given new keys. Went back up and tried the new keys and the new keys didn't work. So I went down to the desk again and this time the guy came up with me and tried a third set of keys. Still no good. So he said he would go back down and make us keys for another room. Those worked. It took me 30mins from the time I arrived to the time I got in my room. I wasn't overly pleased with this. Other than that the room was large, very clean, the bed was comfortable. We ate at the breakfast buffet which was $10pp extra but was pretty good.

  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank briny319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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752 reviews from our community

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  • Sleep Quality
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  • Cleanliness
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English first
Alpharetta, Georgia
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 9, 2008

We stayed here 2 night's for my mom's 75th birthday. Very clean and the beds were very comfortable. The location is great with many restaurants within walking distance and a mall across the street. The complimentary coffee in the morning was GREAT! Will stay there again when visiting family.

  • Liked — Cleanliness and location
  • Disliked — Not a tourist attraction, mainly for convience
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank jbyrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Florence

Property: Hilton Garden Inn Florence
Address: 2671 Hospitality Blvd, Florence, SC 29501-7809
Phone Number:
Location: United States > South Carolina > Florence
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Florence 3*
Number of rooms: 186
Official Description (provided by the hotel):
We are conveniently located at the intersection of I-95 and I-20 near the Magnolia Mall, Florence Civic Center and Swamp Fox Cinema. Also in the immediate area are a variety of restaurants and other shopping venues.Our free, 24 hour business center offers guests complimentary copy, fax, secure remote printing and computer processing equipment. Our property has 186 well designed guest rooms with an oversized work desk and ergonomic Mirra chair by Herman Miller, plus complimentary wireless, and wired high speed internet access. In addition, each room offers a refrigerator, microwave and coffee maker.You will appreciate our comfortably casual restaurant, The Garden Grill & Bar. We offer breakfast and dinner service plus nightly room service. Our Pavilion Pantry carries a variety of microwavable foods, snacks and sundries and is conveniently located near the front desk. Other features include a saltwater indoor pool, whirlpool and fitness room. Valet and guest laundry are also available. Hilton Garden Inn Florence is glad to offer our guests Electric Vehicle Charging Stations. ... more   less 
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Also Known As:
Hilton Garden Inn Florence Hotel Florence
Florence Hilton Garden Inn
Hilton Florence

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