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“Nice and clean, but very noisy.” 3 of 5 bubbles
Review of Hilton Garden Inn Florence

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Hilton Garden Inn Florence
Ranked #2 of 41 Hotels in Florence
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice and clean, but very noisy.”
3 of 5 bubbles Reviewed February 17, 2013

There was a couple yelling at the top of there lungs on one side, but i could hear a little kid talking normally on the other side. It sounded like the kid was hiding behind my headboard! I didn't get much sleep. I'm a big fan if Hilton, but not this one.

Helpful?
1 Thank TJ H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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715 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Killingworth, Connecticut
2 reviews
5 of 5 bubbles Reviewed February 13, 2013

Very friendly, clean hotel. Staff was superb. Rooms and general public areas always clean. Breakfast was above and beyond what we were expecting and the price was more than fair, If we ever pass this way again we would definitely stay here.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nancy318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
Level Contributor
2 reviews
5 of 5 bubbles Reviewed January 29, 2013

I stayed at this location in January 2013. My wife and I enjoyed our stay there. The staff was great. The lobby was very nice and inviting. The business center was nice and well kept. The bed was very good considering the other hotels we have stayed. It didn't feel like I slept on the floor when I got up! I recommend this place for business or family.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed January 28, 2013

Stayed here a week for business in May 2012. This hotel is awesome. Excellent service and fantastic rooms. The morning breakfast buffet is excellent as there is a large variety and all fresh. If you stay here you will not be disappointed and I don't foresee every having to go back to Florence, SC but if I ever do then there is no doubt that I will be staying at the Hilton Garden Inn.

Room Tip: My only tip is to book this place. You won't go wrong.
See more room tips
  • Stayed May 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank brownspare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Narberth, Pennsylvania
Level Contributor
519 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 bubbles Reviewed January 26, 2013

This is a well-run hotel that achieves everything a 4 star hotel should. The staff is friendly and efficient. The rooms and bathrooms are good sized. There is even a sleep number mattress. The in-house restaurant has a good menu and well-prepared food.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank larryderm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed January 24, 2013

I stayed here in November 2012 for a few days while in the area for work. There are quite a few places to stay in the area, but nothing that I would normally choose if I were on vacation. The room I stayed in was pretty basic. No frills, but it served its purpose, and since I was here to work and not on vacation, the room suited me just fine.

The positives:
- Convenient location – near shopping, many restaurants, and across the way from the mall
- Spacious rooms – not that I needed the space
- Clean room/bathroom
- Nice lobby

The negatives:
- Shower water pressure was way too strong.
- AC/heating unit was really loud. It was too cold at night to leave the heater off, but the heater was too loud to fall asleep easily with it on.
- The coffee was bitter (tasted burnt).
- The pastries from the (not free) breakfast bar were dry.

The neutrals:
- Bed comfort was ok. I certainly prefer my own bed, but it wasn’t terrible.
- Breakfast is $7.95 regardless of how much or little you eat, so if you want a light breakfast (just cup of yogurt or fruit), buy it elsewhere and keep it in the mini fridge.
- Décor in the room was . . . meh. I was here for work, so I didn’t care too much. A little drab for if I was on vacation though.
- No kitchenette (just a microwave, coffee maker, and mini fridge). Not a big deal for a few days, but as I was scheduled to be in the area for two weeks I moved over to the Residence Inn so I could cook a few meals instead of eating out all the time.
- The staff was courteous, but as they are in the hotel industry I expect that.

Overall, the Hilton Garden Inn is not a bad place, but it’s not a great place either. I don’t think I’ll be back in the area, but I probably wouldn’t stay here again if I had to return.

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank emmamendiola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson, New Hampshire
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

We stayed here on our way through SC on our way to FL and were very impressed. You could still smell the fresh paint in the rooms. The room was immaculate, and much bigger than we anticipated. The beds were very comfortable, and though we didn't have the breakfast it looked and smelled fabulous and was at a very reasonable price. Would definitely (and will next week on our way back through) stay here again!

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hotelsnob33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Florence

Property: Hilton Garden Inn Florence
Address: 2671 Hospitality Blvd, Florence, SC 29501-7809
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Florence 3*
Number of rooms: 186
Official Description (provided by the hotel):
We are conveniently located at the intersection of I-95 and I-20 near the Magnolia Mall, Florence Civic Center and Swamp Fox Cinema. Also in the immediate area are a variety of restaurants and other shopping venues.Our free, 24 hour business center offers guests complimentary copy, fax, secure remote printing and computer processing equipment. Our property has 186 well designed guest rooms with an oversized work desk and ergonomic Mirra chair by Herman Miller, plus complimentary wireless, and wired high speed internet access. In addition, each room offers a refrigerator, microwave and coffee maker.You will appreciate our comfortably casual restaurant, The Garden Grill & Bar. We offer breakfast and dinner service plus nightly room service. Our Pavilion Pantry carries a variety of microwavable foods, snacks and sundries and is conveniently located near the front desk. Other features include a saltwater indoor pool, whirlpool and fitness room. Valet and guest laundry are also available. Hilton Garden Inn Florence is glad to offer our guests Electric Vehicle Charging Stations. ... more   less 
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Also Known As:
Hilton Garden Inn Florence Hotel Florence
Florence Hilton Garden Inn
Hilton Florence

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