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“Great choice for one night stay”

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SpringHill Suites Florence
Ranked #6 of 41 Hotels in Florence
Certificate of Excellence
Yulee, Florida
Level Contributor
237 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Great choice for one night stay”
4 of 5 bubbles Reviewed July 2, 2014 via mobile

Stayed there for one night while moving to the south. It's your typical Springhill Suites but it is a place that I would stay again if passing through. Several restaurants within a short drive and if you are needing supplies before hearding to beach, there are chain stores also within a short drive. Rooms clean and comfortable, and the staff were very friendly.

Stayed June 2014, traveled as a couple
Helpful?
Thank T W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review, July 14, 2014
Thank you for choosing our SpringHill Suites for your stay heading south! I am so glad that you enjoyed our area and found it to have a good variety of shopping and restaurants to make your time in Florence more enjoyable! I hope that we have the opportunity to serve you again soon!

Rion McAllister, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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452 reviews from our community

Traveler rating
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    29
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    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • Any
English first
Arlington, Virginia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 30, 2014 via mobile

Stayed overnight here on our way to the beach. The hotel was clean, modern, and had nice amenities. The room was quite large and the bed was comfortable. There is a small indoor pool and a hot tub next to their fitness room. The free breakfast included eggs, sausage, cereals, instant oatmeal and grits, fruit juices, and various breads. We really feel like we received a great value here. I have little feel for the surrounding town, but I was not impressed by what I saw. There must be over 100 food establishments within a mile of the hotel, but none of them looked promising. That part of Florence is a gigantic strip mall with every mediocre restaurant chain represented.

Stayed June 2014, traveled with family
Helpful?
1 Thank CGras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review, July 14, 2014
We are so pleased that you enjoyed your stay with us and that you felt we offered you a great value! SpringHill Suites by Marriott prides themselves on providing those “value added extras” that make a Guest’s stay as comfortable as possible. We hope you will choose our property again if ever in the area.
Rion McAllister, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 23, 2014

Great front desk staff; doors close quietly; nice breakfast with great condiment bar for cereal. Lovely suites. The only thing lacking was that the refrigerators do not have a freezer section, but the ladies at the front desk kept our icys cold for us.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drivesmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review, July 14, 2014
Thank you for choosing our SpringHill Suites for your stay! I am so happy that our Front Desk Associate was accommodating and that you enjoyed your time with us. Please consider us for future stays.

Rion McAllister, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
4 reviews
5 of 5 bubbles Reviewed June 18, 2014

the recent stays i have had at the Spring hill by marriott in florence have been fantastic from the check in to check out the folks there make you feel great ! I gotta give a special shout out to Chavonne at the front desk she was fantastic with her warm customer service personality !!spring hill florence you have done a great job in your hiring of your staff!
thank you
Greg Askew

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review, July 14, 2014
Thank you for the wonderful review of our hotel property. We are pleased to know that you have had such pleasant experiences during all of your recent stays with us. We strive to provide excellent customer service to every guest. We are thrilled to hear Chavonne made such a positive impact on your stay. Please come back and see us again soon!

-The SpringHill Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed June 17, 2014

When you stay in Florence, try to stay off Exit 160 of Route 95 (near the Civic Center) ... it is MUCH quieter, the hotels are cleaner, and nearby restaurants are (generally) better ... (see my review of Percy & Willie's)

Marriott has three hotels on "Hospitality Way" at this exit ... I want to HIGHLY recommend the Springhill Suites (the one in the middle). The staff is courteous, friendly, helpful, knowledgeable of the area ... and doing it with a smile! I have stayed at this location several times (what took me so long to write a review?) for business and this place is great!

Rooms: Clean, well appointed, kinda funky with the odd corners... and dimmers over the bed! the little kitchen area always has dish towels and clean glasses.... the bathrooms have fan vents ... and there's plenty of places to plug in all your electronic devices.

Fitness area: always has lots of towels, is always clean, and is a pleasant place to work out. The pool area (and jacuzzi tub) are clean as well... there's free weights and cardio, and enough room to work out in ...

Food: Breakfast has been improved at all Marriotts, and it shows at this location! There's spinach, salsa, and grated cheese for your eggs; raisins, nuts, and chocolate (!) to add to your oatmeal... as well as a tray of ham, cheese, hard-cooked eggs, and fruit... and the staff keeps it all well-stocked, and keeps the tables clean (no mean feat when you see all the tables are full in the morning)

... there's also copies of the Wall Street Journal to read if you don't want the USA Today that's all over the place in hotel lobbies ... it's also within walking distance (less than 5 minutes) to several restaurants....

I have seen hotel staff cleaning the area many times, and still saying hello to me... shows that they enjoy what they're doing, and like who they work for ...

It's not the cheapest room on the exit.... but well worth it!!

Room Tip: ... I always try to book a room away from the elevators ...
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JayKay1818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review, July 14, 2014
I would like to thank you for the positive feedback on your multiple stays at our hotel property. We are happy to hear that you enjoyed your guest room, the fitness area and our complimentary breakfast. We are consistently striving to exceed our guests’ expectations. We hope to have you back on your next business trip. Happy Traveling!

Rion McAllister, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metairie, Louisiana
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed June 10, 2014 via mobile

Fran is the sweetest lady in the hotel biz in Florence. I'm from Florence and A lot of hotels are just not that nice but this is the exception. All the staff are super nice and really caring. The room was nice. There could be some repair to my room in the bathroom but being in the industry myself, I do think this hotel is well above average of any hotel you will get in Florence. Believe me, I been to almost every hotel in Florence and this one is one of the best because of the polite staff. Keep it up, I'll be back.

Stayed June 2014
Helpful?
Thank mandie704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review, July 14, 2014
Thank you for sharing your comments on your recent stay with us. We are very lucky to have such fantastic associates working with us here at the SpringHill Suites in Florence, SC. We love to hear that the customer service provided by all of our staff members enhanced your experience at our property. We apologize about the bathroom not meeting your expectations. We continually work to improve our guest satisfaction, and we hope you return to stay with us again.

Rion McAllister, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed June 9, 2014

We stayed here as a stopping point on our way down to Hilton Head. The property is conveniently located by restaurants, shopping, etc. It was very clean. Towels were soft & fluffy. My only complaint was the size of the beds. I'm not sure if we just booked the incorrect room or whether all their rooms have 2 double beds vs. queens. Most Spring Hill Suites that we've stayed in have queen beds with 2 tv's (which is nice with a family of 5). This room had 1 tv with 2 double beds. The doubles were fine for the kids, but a squeeze for 2 adults. Otherwise the stay was very pleasant. Breakfast was good with the typical fare.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lilsprstr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review, July 14, 2014
Thank you for taking the time to write a review on your recent stay at our hotel property. We always appreciate guest feedback. We apologize for the confusion over bed types. At our particular hotel property, every room is equipped with either a king bed or two double beds, a full-size sleeper sofa, 37” LCD Flat Screen TV and a desk with an ergonomic chair. We hope you choose to stay with us again if you ever travel through Florence!

-Rion McAllister, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Florence

Property: SpringHill Suites Florence
Address: 2670 Hospitality Blvd, Florence, SC 29501-7808
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Florence
#3 Romantic Hotel in Florence
#7 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Florence 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Springhill Suites Florence Hotel Florence
Florence Springhill Suites

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