Very simple, Return customer, I gave them more than 24hrs notice, they do not refund your money if you cancel your reservation. If I knew this policy I would have booked else where. Things happen in people's lives, should they be charged for nothing? Manager was very arrogant saying I should not be angry, sure I'll be happy that you are stealing my money with out providing a service. They seem to be so cheap and greedy that they don't even air condition their hallways.
Go to a Hampton Inn. It's a better hotel in every way and prices are CHEAPER! Same amenities free and better breakfast oh and they offer full refunds and air condition their hallways!
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites Florence South Carolina.This premiere hotel is superbly located in the suburbs of Florence, SC, away from the hustle and bustle for a great night sleep but just minutes to Florence Regional Airport, area businesses, restaurants, attractions and shopping.A Great Business Location! The Holiday Inn Express Hotel & Suites is well located to fine companies such as Peterbilt, DuPont, Smurfit-Stone Container, Crenlo, H. J. Heinz, Beneteau, FedEx, Roche Carolina, NuCor Steel, Koppers Industries, ABB, Maytag, IFH, Iron Mountain, Wellmans, Pee Dee Electric Cooperative, SteelFab, Johnson Controls, Pepsi, Blanchard Machinery and many others. The hotel offers the select services a business traveler needs for a productive visit. Our four-story, interior corridor hotel boasts 86 guest rooms & suites. Attention to detail provides the warmth and comfort of personalized service . . . for every guest, time after time. Packed with amenities! We offer the amenities and services needed to make your stay productive and enjoyable such as our heated indoor pool, complimentary 24 hr. business center with high speed Internet access, guest laundry, on-site fitness center, and meeting facilities but our finest attribute is our friendly staff. We look forward to serving you. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Florence i-95 @ Hwy 327
- Holiday Inn Florence
- Holiday Inn Express Florence
- Florence Holiday Inn