We spent just one night at the Comfort Suites, which has received favorable reviews from other travelers. Except for a cleanliness issue, this could have been 5 stars. Getting to the hotel is a little tricky, with GPS sending you down a street that doesn't access the hotel, but that was easily remedied. Welcome was cordial and the property appears to be fairly new. The suite was attractively furnished and well equipped, with free wireless and Internet access. Although not requested, we were given a suite equipped for disabled guests, and I'd estimate it was around 350 square feet, with a sitting area in an alcove. Only after we were out at dinner, did my wife tell me she had seen a clump of hair stuck to the shower wall. I called the hotel, but found the housekeeping staff had gone for the day. Later, when we returned, as I was removing the hair, I noticed that the fold-down seat in the bathtub could have used a cleaning too. Other than that, the room, and the rest of the property, were immaculate. I wrote an E-mail to the GM, who replied with an apology and adjusted our bill. Light sleepers may hear train whistles during the night as the property is near a railroad track. Breakfast the next morning was fine, with scrambled eggs and bacon, waffles, and rolls, cereal, juices, etc. I would give this property another chance if I'm ever that way again and would recommend to others.
- Official Description (provided by the hotel):
- This State of the Art, beautifully designed, luxury hotel, off I-95 in Florence, SC has it all. We have an indoor heated pool, fitness center, business center, WiFi, Ethernet, and a complimentary hot breakfast. You won't be disappointed! We offer a decent rate, friendly staff, delicious food, wonderfully appointed Meeting Room with the latest in Audio/Visual Technology. This property is of such high quality, no wonder it was named Choice Hotels International, 2011, Rookie of the Year! ... more less
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- Also Known As:
- Comfort Suites Florence Hotel Florence