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“New standard”

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Comfort Suites Florence
Ranked #12 of 41 Hotels in Florence
Certificate of Excellence
Topsail Island, North Carolina
Level 5 Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“New standard”
Reviewed February 14, 2013 via mobile

I would consider this hotel the new standard within the Comfort Suites franchise. Hotel is fairly new, friendly staff, modern furniture, very clean. I stay regularly at another location and the 2 are very much alike, even some of the furniture matches. This location has seemed to be booked full alot here recently so book in advance. If I had any complaint it would be that the bed did not sleep well for me but prob just personal preference....couldnt tell if it was the mattress or pillows, maybe both, but gave me a sore neck.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravisTompkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lewisi38, General Manager at Comfort Suites Florence, responded to this review, February 15, 2013
On behalf of our staff, we really appreciate your kind words. I'm so thankful for your giving us such a nice and complimentary name in that we are the new standard. We strive hard to make every guest feel 100% at home at all times. We appreciate most of all your patronage. We love loyal customers and absolutely call in advance as we do stay quite busy. But thanks again for continuing to make our hotel the best in Florence.
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440 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • Any
English first
West Columbia, South Carolina
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed February 3, 2013

Positives: above average hotel - tastefully decorated, large rooms, staff very helpful, and decent price. Negatives: rooms not as clean as could be, and the clientele was a little rougher than expected. I would definitely stay again if everything else is booked up, which happens often in the Florence area.

Room Tip: Stayed on second floor, halfway down hall. The rooms have fairly good insulation so I did not hear...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lewisi38, General Manager at Comfort Suites Florence, responded to this review, February 4, 2013
Thank you for that great comment. I am so glad you get to stay with us and you're right, Florence fills up fast. Our hotel has so many loyal customers, it is very common that we are out of rooms. It is always a good idea to book early as that insures you have a room. Thanks again for your business and have a great week!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed February 1, 2013

Excellent hotel, friendly staff, great breakfast, very clean and comfortable rooms. Front desk staff, Eric, was extremely friendly and accommodating. Location is perfect too, right off 95. Will definitely stay here a again on next trip down to Florida.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim6777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lewisi38, General Manager at Comfort Suites Florence, responded to this review, February 4, 2013
Thank you for that response. We appreciate your kind words and thank you for your business.
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Fort Myers, Florida
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 31, 2013

We have been stopping at Comfort Suites in Florence for the last six years. It is the halfway mark for us from Ocean City, NJ to Fort Myers, Fl. We stay there on the way up and back at least two times a year. It is always friendly, clean, and comfortable. The staff is always gracious and they have a nice breakfast in the morning. Plenty of restaurants in the area. Wouldn't stay anywhere else.

Room Tip: This is a non-smoking hotel. We like a king bed. There is a inside pool and workout room.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dolores F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lewisi38, General Manager at Comfort Suites Florence, responded to this review, February 4, 2013
Thank you for your continued business! We do love to hear and read all the great comments but especially the ones from our regulars. We definitely appreciate your business and look forward to serving you again soon.
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Brooklyn, New York
Level 5 Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 14, 2013

Suprisingly modern, clean hotel with nice comfortable mini-suite for a very reasonable rate. Staff was very accomodating and friendly. Breakfast was not great, but certainly fine for a quick get away, then back onto the road to whatever your destination is. Local restaurants are standard fare, but after a long day on the road, served the purpose.

  • Stayed December 2012, traveled with family
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Helpful?
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lewisi38, General Manager at Comfort Suites Florence, responded to this review, January 16, 2013
Thank you for that awesome survey! I do appreciate business and please remember us the next time you stop in or head through Florence. Have a wonderful Winter!
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Hernando, Florida
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 11, 2013

If you are travelling near Florence,SC STAY HERE. I often stay at Comfort Suites when travelling between FL & NJ;this is the nicest comfort suites I have been in. Rooms are very attractive & well kept. Staff is friendly. Restaurants are nearby. Right off 95. Worth a night.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank jerseytish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lewisi38, General Manager at Comfort Suites Florence, responded to this review, January 13, 2013
Thanks for your comments! On behalf of our staff, we appreciate your kind words and thoughts. Mostly we appreciate your business. Thanks so much for your patronage and we hope to have the opportunity to serve you again soon.
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Philadelphia, Pennsylvania
Level 4 Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 8, 2013

Stayed here for one night with my family on our way down to Florida. We were pleasantly greeted upon our arrival and the lobby area was very nice. We had a nicely sized two bed room with a pullout couch. It was good to have a separate seating area and an extra place for the kids to sleep. Room was very clean and spotless. Hotel is new so everything seemed very fresh and clean.
Pool was great. The temperature was perfect and warm. You could just walk right into the pool because the water that warm! It was nicely maintained.
Breakfast was normal fare and adequate. Didn't have a problem finding a table, there were plenty of tables and the seating area was good.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mayo18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lewisi38, General Manager at Comfort Suites Florence, responded to this review, January 9, 2013
We do appreciate your response and we are glad you enjoyed your stay. Our Breakfast does continue to improve and while we are not in the league of those delicious Breakfast Houses, we do offer a great variety of both Hot and Cold food. Thanks so much and have a fantastic New Year!
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Additional Information about Comfort Suites Florence

Property: Comfort Suites Florence
Address: 2120 W Lucas St, I-95, Exit 164, Florence, SC 29501-1205
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Florence
#7 Business Hotel in Florence
#8 Romantic Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Florence 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
This State of the Art, beautifully designed, luxury hotel, off I-95 in Florence, SC has it all. We have an indoor heated pool, fitness center, business center, WiFi, Ethernet, and a complimentary hot breakfast. You won't be disappointed! We offer a decent rate, friendly staff, delicious food, wonderfully appointed Meeting Room with the latest in Audio/Visual Technology. This property is of such high quality, no wonder it was named Choice Hotels International, 2011, Rookie of the Year! ... more   less 
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Also Known As:
Comfort Suites Florence Hotel Florence

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