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“The worst ever with an attitude” 1 of 5 bubbles
Review of Econo Lodge Florence

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Econo Lodge Florence
Ranked #29 of 41 Hotels in Florence
Curacao
1 review
“The worst ever with an attitude”
1 of 5 bubbles Reviewed July 25, 2013

This is the worst hotel ever. We were a group arriving there. To start no ones key worked, everyone had to wak back to reception to reactivate the keys. (The booking was done way in advance). Once that was done, our room was not made up, so my husband asked for another room. We got a room and when opened it was already occupied by another guest (suprise). Asked for another room again, got aroom that stank of sigarrettes, while the room had a non-smoking sign on it. This room was one that was rejected by the group already because of the horrible smell.
On top of this, the supposed manager had the worst attitude, not even appologizing for all his mismanagement. We settled after that for a single room, with a non-smoking sign, that smelled less as if someone was smoking the whole night in there. I do not recommend this place to anyone. STOP, don't go there.

  • Stayed July 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Jacq B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgeflorence, Webmaster at Econo Lodge Florence, responded to this review, August 24, 2013
Dear Guest,

Thanks for staying at the Econo Lodge, Florence during your last visit.

We note your review and regret the incident howsoever it might have happened.

We have checked and corrected the non working locks, room cleanliness and the
smoke smell issue.

Our apologies on behalf of the front desk manager for any rude behavior
and assure that it will never happen again.

We have given a special training to all the hotel staff and reception managers.

They have been instructed to ensure that our guests receive a hospitality which they shall make them feel welcome and wanted.

We take our reviews very seriously for improvement.

Please stay with us again and experience a new hospitality.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

198 reviews from our community

Traveler rating
    27
    62
    41
    29
    39
See reviews for
61
63
21
18
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Any
English first
palm beach county, fllorida
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed July 6, 2013 via mobile

Checked in on a sat late as we pulled up to our building there was a drug deal room smelt like smoke people partying I'm not hard to please but this was not the place to be went and got a refund and left Florence

  • Stayed July 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank flipflopsonly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgeflorence, Webmaster at Econo Lodge Florence, responded to this review, August 24, 2013
Dear Guest,

Thanks for choosing the Econo Lodge during your visit to our area.

We appreciate you for giving us the review. It surely helps us to improve.

We have taken a serious view of your observation and have implemented corrective solutions so that our guests always experience a satisfactory stay.

We assure you that you will find a still better stay next time and look forward to see you soon.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 27, 2013

I needed a place to crash b/c was tired and it was pouring down rain. For 47.00 w/ AAA discount it was clean and cool. Yes its old but for the rate it was worth it for me. Easy access to 95, free Wi-Fi, soft bed, but not bad.

  • Stayed June 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CottonStompin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mihipatel0829, General Manager at Econo Lodge Florence, responded to this review, August 1, 2013
Thank you for sharing your most recent experience with our hotel. I do appreciate your comments. It is always a pleasure to hear how someone enjoyed our facility. Through your experiences we find out what we are doing right, wrong and how we can improve. Everyone on the team appreciates you taking the time to tell us how you enjoyed your stay. Have a wonderful summer and I hope to get the chance to meet you during your next visit with us. Thanks for traveling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, South Carolina
1 review
1 of 5 bubbles Reviewed June 16, 2013

This hotel is a dive. You get what you pay for; however over the internet it looks great. But, burned cigarette holes in the cover, stuck food in the sink, dirty bath tub. Furnishing well worn, mattress probably 10 years old, chairs' cushion springs flat, chipped door paint, antiquated locking mechanism, fitness rooms opens at 10:00 a.m. I will not stay my second night, will ask for money back. Don't stay at this hotel or any hotel associated with it.

Green Features: The room is old. The door does not close all the way, allowing cold air to escape. The HVAC system is from the late 70's
  • Stayed June 2013, traveled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank byronharps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgeflorence, Webmaster at Econo Lodge Florence, responded to this review, August 24, 2013
Dear Guest,

Thanks for staying at the Econo Lodge during your last to our area.

We appreciate your review and the observations. We will surely take them for improvement.

We have engaged a professional team to audit and act on the room’s furnishings, cleanliness and amenities. We are also considering a total up gradation soon.

The hotel staff has been well trained and each room is being thoroughly checked for cleanliness and proper amenities before checking in a new guest.

Hope you will take a note of our actions and visit us again.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackwood, New Jersey
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

We enjoyed our stay here overnight. They accommodated our pet with a first floor room. Room was comfortable, staff was friendly and helpful, and breakfast was very good. They are convenient to 95, and a good stopping over point back and forth to Florida.

Room Tip: Belong to Choice Hotels.com, call ahead, and make your specific needs known.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Toni D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgeflorence, Webmaster at Econo Lodge Florence, responded to this review, November 2, 2013
Hello Guest,

Thanks for choosing the Econo Lodge Florence for your recent stay.

We appreciate your nice and positive review.

Glad to note that you liked the room, amenities as well as the breakfast.

We shall still better hospitality and service so that our guests experience a stay to cherish.

Please do visit us again,

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
walton, new york
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed May 20, 2013

We stayed for 2 nights for the race. I will say it was good enough for us since we weren't there long as we were there for the race. I won't say its the best but its not the worst. It was adequate, not the cleanest by any means......... We didn't have problem with noise, the desk staff was friendly and helpful. If i had to stay for the race again, I might, but honestly for the price it wasn't that worth it. I thought they charged alot for what we were given.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kelso2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgeflorence, Webmaster at Econo Lodge Florence, responded to this review, August 24, 2013
Dear Guest,

Thanks for choosing the Econo Lodge during your visit to our area.

We appreciate you for giving us the review. It surely helps us to improve.

We have taken a serious view of your observation and have implemented corrective solutions so that our guests always experience a satisfactory stay.

The front desk staff has been enrolled to provide the best hospitality. We will not tolerate any such behavior from them.

We assure you that you will find a better stay next time and look forward to see you soon.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Florence

Property: Econo Lodge Florence
Address: 1920 W Lucas St, Florence, SC 29501-1232
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 41 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Florence 2*
Number of rooms: 162
Official Description (provided by the hotel):
Conveniently located off Interstate 95 just north of Interstate 20, the Econo Lodge(R) hotel is a wonderful stopping point for many destinations. This Florence, SC hotel is minutes from Francis Marion University, Darlington Raceway, the Florence Museum of Art, Science and History, the Florence Little Theatre, Darlington Dragway and the Florence Civic Center. Freedom Florence Recreation Complex is eight miles from the hotel. Several golf courses and shops are nearby. Many local restaurants are within walking distance, and several of Florence's fine dining restaurants are minutes away. ... more   less 
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Also Known As:
Comfort Inn Florence
Florence Comfort Inn

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