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“Rude Frightening Man at Front Desk”

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Quality Inn & Suites Civic Center
Ranked #16 of 41 Hotels in Florence
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Rude Frightening Man at Front Desk”
2 of 5 bubbles Reviewed August 14, 2012 via mobile

Tall Balding Man was unbelievably rude to me and my family. Apparently I committed some grave offense by asking for a copy of my receipt. The level of rudeness was mind-boggling.

The motel itself was a complete dump. No effort has been put in to make it even remotely habitable.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FLTravelFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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236 reviews from our community

Traveler rating
    77
    89
    42
    19
    9
See reviews for
94
78
15
22
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Albany, New York
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed August 9, 2012 via mobile

Stayed here after a long day of driving. Needed a pet-friendly spot for the dog.
Very convenient location off 95, near lots of stores/restaurants.
Our first room had an odor, so we moved to another which also had an odor, but not as offensive. The carpets had a very strong dog smell - need deep cleaning or removal. I know that's what you get for staying in a pet room in a highway spot, but I have stayed in others that were very clean, for less money.
Austin at the front desk was a pleasure-very friendly and understanding.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wheljenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valley Stream, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed August 5, 2012

Decent hotel for short stay. Near everything, shopping mall, restaurants & movie theatre. Rooms are ok But bathroom tiles & tub need updating. Bed was comfortable and the fridge and microwave was great to have in room especially with kids. It was very convenient Small outdoor pool ok for a dip. The complimentary breakfast is good with various pastries, cereal and you can make your own waffle. Kids loved it. Beware...there are no elevators. It is a two floor walk up.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ccoppin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hopewell Junction, New York
Level Contributor
45 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed July 27, 2012

This is great for what it is: Easy overnight roadside hotel with tons of great restaurants nearby to eat well.
Older outdoor corridor style motel with nice small parking lot pool. This is better than most Quality Inns and more like Marriott style. This is a pet friendly motel, but we could not tell. Very good breakfast area with ok choices included in rate. This exit off I-95 is superb with a mall next door.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bonsue90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venice, Florida
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 19, 2012

We were traveling from Florida to visit my son in Virginia and we stopped at the visitors center to get the hotel discount coupons. My wife and I decided to try the Quality Inn in Florence becuase the coupon was such a good deal($49.95). We were not disappointed and this Quality Inn was great conveniently located off I95 and near a lot of restaurants.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank albp14t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 16, 2012

Our second stay here. The location is great. Right off I-95 with tons of restaurant and stores nearby. Very clean rooms. Staff very friendly. Excellent breakfast and a ton of choices. We will definitely stay here again!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Di R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pine Ridge Fl
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 27, 2012

Good Over night Stop going South on I 95, Very Pet friendly and Clean. Nice Breakfast with an Outback right next store. Me and my little Shadow (dog) enjoyed out short visit. Lot of othe Dogs there but it was very quiet. The staff was very friendly

Room Tip: If no pet with you as for the side that does not have Pets. But they all behaived very well and was...
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  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beagriffith1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Civic Center

Property: Quality Inn & Suites Civic Center
Address: 150 Dunbarton Drive, Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Civic Center 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Quality Inn & Suites® Civic Center hotel is conveniently located with easy access to many local attractions and points of interest. This Florence, SC hotel is near Darlington Raceway, Florence Civic Center and the Florence Museum of Art, Science and History. Francis Marion University is 15 miles and Coker College is 30 miles away. Shopping is available nearby at the Magnolia Mall, featuring more than 70 stores and services. A variety of entertainment venues, restaurants and cocktail lounges can be found in the surrounding area, including several within walking distance from this South Carolina hotel. Guests are provided many amenities and features, including: •Free hot, fresh and healthy breakfast with sausage gravy, waffles and eggs•Free wireless high-speed Internet access•Free coffee•Free local calls•Pet-friendly hotel; additional fees apply. After a long day of work or play, enjoy an invigorating workout in the exercise room and a relaxing swim in the seasonal outdoor pool. Business travelers will appreciate the business center, free newspaper and access to copy and fax services. The meeting room is capable of handling up to 30 people for most events and business functions. All spacious guest rooms come equipped with refrigerators, microwaves, hair dryers, coffee makers, irons, ironing boards and 32-inch flat-screen televisions with high-definition channels. Pay-per-view movies are available. Non-smoking rooms are offered. Ample parking and a safe are available on the premises of this Florence, SC hotel for added guest convenience. Affordable rates, excellent amenities and a convenient location make the Quality Inn & Suites Civic Center hotel the perfect place to stay on your next visit to Florence, South Carolina. We look forward to having you as our guest. ... more   less 
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Also Known As:
Quality Inn And Suites Civic Center
Quality Inn & Suites Civic Hotel Florence
Quality Inn Florence
Florence Quality Inn
Quality Inn Civic Center

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