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“Clean/ awesome Breakfast/Courteous staff”

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Hampton Inn and Suites Florence-Civic Center
Ranked #2 of 41 Hotels in Florence
Certificate of Excellence
Baltimore MD, United States
1 review
“Clean/ awesome Breakfast/Courteous staff”
Reviewed June 11, 2014

Great place to stay and start your day next morning with a hot /cold complimentary breakfast..and hotel staff that are pleasant. Clean and comfortable beds. flat screen televisions in rooms, hot cookies at night. computer lab business center..LOVE IT

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Doris M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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412 reviews from our community

Traveler rating
    285
    76
    29
    17
    5
See reviews for
136
141
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 8, 2014 via mobile

Walked in 6/30 with no reservations to a warm welcome & standard Hampton amenities . About 2 hrs after checkout, we received a call that we had left my wife's Kindle. They offered to mail it to us, but since we were returning the next week, we asked that they just hold onto it & we would pick it up. Upon returning, everything was in a sealed envelope and returned after we identified ourselves. Thanks for going the extra mile for us.

Stayed May 2014, traveled as a couple
Helpful?
Thank FlagmanBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hazleton, Pennsylvania
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 30, 2014

Stayed here the night of May 22, 2014. Once again no one at the front desk followed Hampton's own rule about phoning the room to see if things were in order. After we settled in we went to the desk to inquire about the location of a certain restaurant, and the woman at the desk tried to talk us into going to HER favorite restaurant, a place that sold local ethnic dishes which we were NOT interested in. That night we discovered the rain shower we had paid extra for didn't even work, but it was late and we were tired, so we didn't phone the desk, we didn't feel like having someone come to look at it at that hour.The next morning we were up very early, around 5 AM and packed our car. We then drove to the front of the hotel to park and run in for a coffee. We walked right past a female hotel employee sitting outside smoking, and she never bothered to greet us or tell us the front door was locked, she let us go into the vestibule and find out for ourselves that it was locked. We walked around to a side entrance and when we were getting our coffees, the breakfast hostess was setting up and never even bothered to say hello. No one at all was at the front desk so once again, we didn't tell anyone the rain shower didn't work because there was no one to tell. The ONLY person who said "good morning" to us was the security guard sitting in his truck on the parking lot, and he's not even a Hampton employee. The hotel itself was okay, things were clean and such, but the employees just don't interact at all, they pretty much ignore you unless you walk up to them and ask a question.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank J D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, SC, United States
1 review
Reviewed May 29, 2014

We were in Florence, SC for a wedding and we really enjoyed our stay at the Hampton Inn -- the staff was very personable and the hotel was clean. Complementary breakfast was delicious and we had a fun time at the pool and hot tub.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Crystal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winter Haven, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed May 20, 2014

we really enjoyed ourselves and looking forward to stopping in again. maybe trying other locations. the breakfast was the best we have had in a long time. will recommend this location to my family and friends, visiting the Florence, Georgia area.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Arlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, United States
1 review
Reviewed May 16, 2014

This Hampton has a great location to malls and restruants. Rooms very clean and service was great. the Maids were great, through cleaning and meeting customer needs. Breakfast server was friendly and helpful. Front desk employees were also nice.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Donna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, United States
Level Contributor
3 reviews
Reviewed May 7, 2014

Hotel is very close to the convention center, perfect location. Staff is very friendly and helpful. If you come to Florence you should stay at this hotel. You will love it, I did. The breakfast was nice and hot, the lobby is very clean. Didn't use the pool, but it looked nice.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Nakeisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Florence-Civic Center

Property: Hampton Inn and Suites Florence-Civic Center
Address: 3000 West Radio Drive, Florence, SC 29501-7800
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Florence
#8 Family Hotel in Florence
#9 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn and Suites Florence-Civic Center 3*
Number of rooms: 82
Official Description (provided by the hotel):
Our Hampton Inn & Suites Florence Civic Center hotel is located at the junction of I-95 and I-20, within walking distance of the Florence Civic Center. Indulge in retail therapy at the Magnolia Mall, grab a bite to eat at more than a dozen restaurants, or watch a movie at Swamp Fox Cinemas just across the street. Relax with our great amenities like free hot breakfast and free Wif-Fi. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn And Suites Florence-Civic Hotel Florence
Hampton Inn Florence
Florence Hampton Inn

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