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“Less than I expected”

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La Quinta Inn & Suites Florence
Ranked #14 of 43 Hotels in Florence
Reviewed April 12, 2013

For a Wingate, I expected better. We only stayed one night and got in late, so it was adequate for sleeping and showering--but I'm glad we didn't need to stay longer.
- We were on the 3rd floor: the 3rd and 2nd floor ice machines were out of service and I had to go to the lobby to coax half a bucket of ice out of the 1 working machine.
- There was a mini-fridge in the room...too bad the control dial was broken and we couldn't get it to work.
- Bathroom had visible mold in the shower and ceiling, peeling paint on the walls and door, and chips in the toilet seat and vanity.
- Bathroom faucet was apparently installed by someone who has never used a faucet...the water flowed right up against the edge of the sink, making it difficult to get your hands under the water.
- Water pressure was bizarre. While I was showering, the water suddenly went from full-flow to a trickle...fortunately, it came back to full-flow within a minute or so. But that happened 3 times while I was showering. Very annoying.

  • Stayed: April 2013, traveled with family
    • Value
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Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amwin, Director of Sales at La Quinta Inn & Suites Florence, responded to this reviewResponded April 29, 2013

We understand how frustrating these things must have been for you. We can not apologize enough. It was a strange thing for two of the three ice machines to have operating malfunctions at the same time, but they have since been repaired. The ceiling grate in the bathrooms do look at first to be moldy but I assure you that is only a shadow issue. All other complaints will be addressed and we are truly sorry for any inconveience.

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684 - 690 of 803 reviews

Reviewed April 11, 2013

The exterior and lobby of the hotel are very nice. None of the telephones in the room were connected. After connecting, none of them worked. Moved the end table to get to phone wires. The carpet behind the table had not been vacuumed in a long time. Front desk had to get another telephone so that we could get our wakeup call.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Wingate by Wyndham
Thank Bill And Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amwin, Director of Sales at La Quinta Inn & Suites Florence, responded to this reviewResponded April 29, 2013

We are very sorry you experienced problems while staying with us. Thank you for sharing your feedback with us so that we may take the necessary steps to correct all issues. We will work to improve in these areas.

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Reviewed April 8, 2013

For snowbirds driving N-S, we are all looking for nice hotels with a good breakfast at reasonable prices. In Dec '12 we were fortunate to check into the Wingate in Florence SC on our drive from NY to FL. For those crazy enough to travel the weekend after Easter, you know every snowbird was on the highway at once. An 11 hr drive took 14 so found ourselves in Florence again but this time the Wingate was full. For $10 less we stayed at the hotel next door (Days Inn) and were miserable. Before leaving town we grabbed a Wingate business card so we can make a rez in advance-won't make that mistake twice!

  • Stayed: April 2013, traveled as a couple
    • Value
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Thank DUJonsMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amwin, Director of Sales at La Quinta Inn & Suites Florence, responded to this reviewResponded April 29, 2013

Thank you so much for the kind words. We are pleased you prefer The Wingate of Florence and we look forward to your return visit.

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Reviewed April 6, 2013

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Beth M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
amwin, Director of Sales at La Quinta Inn & Suites Florence, responded to this reviewResponded April 29, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 2, 2013

  • Stayed: March 2013, traveled solo
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Matt M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
amwin, Director of Sales at La Quinta Inn & Suites Florence, responded to this reviewResponded April 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 1, 2013

  • Stayed: March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Mary S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
amwin, Director of Sales at La Quinta Inn & Suites Florence, responded to this reviewResponded April 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 1, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Frederick-marga P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
amwin, Director of Sales at La Quinta Inn & Suites Florence, responded to this reviewResponded April 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about La Quinta Inn & Suites Florence

Address: 2123 W Lucas St, I-95 exit 164/Hwy 52 N, Florence, SC 29501-1204 (Formerly Wingate by Wyndham Florence)
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Florence
Price Range: $104 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Florence 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Wingate By Wyndham Florence Hotel Florence
Wingate Hotel Florence

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