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Doubletree by Hilton Hotel Columbia
Ranked #24 of 94 Hotels in Columbia
Edgefield SC, United States
1 review
“Room”
Reviewed October 15, 2013

The room I stayed in neede alot of repair. The light on ceiling was hanging half off. The upper walls above TV needed cleaning or repainted. Wall in bathroom as you enter needed wall paper replaced. TV had to be serviced befor I coud use it. My last stay was great with a nice clean room---dont know how I ended up with this room. Besides that your employees are great!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPR_GM, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, October 24, 2013
Dear Alan P,
We strive to offer the best service experience for our guests and I regret to hear that you encountered some cleanliness and maintenance issues. Your comfort is our concern and we will be sure to address your comments with our team. If there is anything else we can do for you in the future, certainly let us know. Thank you again for your feedback and I hope we can invite you back to our changes.
Sincerely,
Matt Ricker-General Manager, Doubletree Columbia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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752 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Union, United States
1 review
Reviewed October 15, 2013

The overall experience was good. Love the rooms...and enjoyed the conference. The noise from another group next door did make it hard to hear what was going on in our conference room though. Not enough buffers to keep the noise down. Had 4 chicken strips and an order of sweet potato fries for lunch one day and it was $12!! Really - if I'd had time, I could have gotten the same thing at a fast food restaurant for a 1/3 of the price.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cindy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPR_GM, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, October 16, 2013
Dear Cindy F,
I would like to thank you for choosing the Doubletree Hotel Columbia, and for taking the time to post a review on Tripadvisor! We appreciate your comments, as we use all guest feedback to continuously improve moving forward. I have shared your comments with our team. It is always a pleasure to hear from our guests and we look forward to your next visit!
Sincerely,
Matt Ricker-General Manager, Doubletree Columbia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Summerville, SC
1 review
Reviewed October 7, 2013

Excellent renovation....place is modern and appointed. I would stay there again. Easy on and off the interstate. Restaurant is solid as well. The cookies dont hurt either. bed very comfortable. Workspace in the room was adequate.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPR_GM, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, October 8, 2013
Dear Mark W,
Thank you very much for taking the time to share your experience. We always appreciate hearing from our guests so that we can continue to improve and ensure that we exceed every guest's expectations. We look forward to hosting you again when you visit Columbia in the future.
Sincerely,
Matt Ricker - General Manager, Doubletree Columbia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
columbia
Level 4 Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 2, 2013

This hotel is equipped to serve and they are proud to serve. I travel 2/3 of the year and when I come to SC this is were I stay. The diamond lounge is awesome serving free food Mon- friday so if ya wanna save money while on the road its easily done. They got a pool, great bar and a nice exercise gym. If ya need someone to drive they do shuttle service within 5 miles and thats worth it weight in gold bro. Movies are close by sports bar as well again you can shuttle it. Vanessa at the front desk will be happy to see you come and go and make you feel like you just walked into your own house. New beds in every room too.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank superflytnt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPR_GM, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, October 3, 2013
Dear Superflytnt1,
Thank you for selecting our property for your travels and taking the time to post a review. We are delighted to learn that your stay was an enjoyable one. It is always our goal to make sure that we provide each and every guest with a memorable guest experience.
I would like to assure you that our team is dedicated to making sure our guests enjoy their stay and after all that is what hospitality is all about. We certainly hope to see you back with us on your next trip and appreciate your feedback and highlights of our property.
Sincerely,
Matt Ricker - General Manager, Doubletree Columbia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newnan,ga, United States
2 reviews
Reviewed September 25, 2013

Very nice property; excellent value. Ammenities, staff and overall experience were very good. This was a two day business stay with luncheon and dinner and business meeting; all went very well and staff was very attentive.I/we would use this facility again.

  • Stayed September 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_Graves2, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, September 26, 2013
Dear James W,
Thank you for your kind words! I appreciate your comments about our staff and our property. I will be sure to pass your kudos along to the team. I am pleased that you enjoyed your stay at the Doubletree Columbia. We look forward to hosting you again when you visit Columbia in the future.
Always at your service,
Steve Graves-General Manager, Doubletree Columbia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
None of your business, United States
1 review
Reviewed September 24, 2013

The only reasons for the lower ratings are the simple fact that the location is not as accommodating as other 4 & 5 star hotels. Local surrounding area and walking distances offer no atmosphere other than crime and loitering. Example of differences: Marriott on Hampton St. has similar to same pricing in their accommodations as well as they too are a 4 & 5 star chain. Crime is extremely limited, however everything you would enjoy doing is within walking distances, i.e. multiple upscale restaurants, live bands, local bars and clubs, site seeing, etc. The Doubletree in Columbia SC creates a warm atmosphere and surroundings within its property boundaries, however less than 500 feet from the hotel are prostitutes and crack-heads, homeless and loiters constantly asking for money, when they could go get a job. The hotel bar is usually filled with business men with a slim few women, in most cases reminds you of a middle aged gay bar for out of Towner’s.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_Graves2, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, September 26, 2013
Dear Michael F ,
I would like to thank you for choosing the Doubletree Hotel Columbia, and for taking the time to post a review on Tripadvisor! We appreciate your comments, as we use all guest feedback to continuously improve moving forward. It is always a pleasure to hear from our guests and we look forward to your next visit!
Always at your service,
Steve Graves-General Manager, Doubletree Columbia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed September 21, 2013

The hotel was nice but the rooms were not what I thought they would be. I was under the impression that there were microwaves and refrigerators in the rooms. I was disappointed about that. The unit in the room did not have any knobs for to turn the unit off.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank glendac838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_Graves2, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, September 24, 2013
Dear TripAdvisor Member,
Thank you for your recent review of the Doubletree by Hilton Columbia. Feedback from our guests is an invaluable tool in our mission to be the first choice of world travelers. Your input and the time taken to tell us of your experience are most appreciated and really helpful for our hotel. We've shared your comments with our team. It will certainly help us improve for you and future guests.

Always at your service,
Steve Graves - General Manager, Doubletree Columbia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel Columbia

Property: Doubletree by Hilton Hotel Columbia
Address: 2100 Bush River Rd, Columbia, SC 29210-5656 (Formerly Radisson Hotel Columbia & Conference Center)
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Romantic Hotel in Columbia
#22 Business Hotel in Columbia
#30 Family Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Columbia 3.5*
Number of rooms: 236
Official Description (provided by the hotel):
The DoubleTree by Hilton Columbia South Carolina hotel at the crossroads of I-20 and I-26 near Lake Murray is a modern, full service hotel located minutes from the South Carolina capitol building and downtown Columbia. We are less than 10 minutes from any area attraction, Riverbanks Zoo, EdVenture Children’s Museum, University of South Carolina, Columbia Convention Center, the Columbia Metropolitan airport, South Carolina State Museum, Colonial Life arena, golf courses, and the Vista entertainment district. Our spacious contemporary guest rooms and suites feature pampering baths, large work desks with two phone lines and data ports, high-def 32-inch flat screen TVs, luxurious Sweet Dreams bedding, complimentary wired and wireless high-speed internet access also available in lobby and public areas, and coffee or tea by celebrity chef Wolfgang Puck. Our pet-friendly hotel also provides guest amenities including a full services restaurant, an atrium bar, in-room dining, outdoor swimming pool, open sundeck, sand volleyball court, 24-hour fitness center, complimentary airport shuttle, meeting facilities for up to 1,800 people, and a gift shop. ... more   less 
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Also Known As:
Radisson Hotel Columbia
Radisson Columbia
Columbia Radisson

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