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“Good hotel with a noise problem” 3 of 5 stars
Review of Courtyard Columbia Downtown at USC

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Courtyard Columbia Downtown at USC
Ranked #16 of 96 Hotels in Columbia
Certificate of Excellence
Palo Alto, CA
Level Contributor
164 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Good hotel with a noise problem”
3 of 5 stars Reviewed October 17, 2013

Parking at the Courtyard was convenient and free. Our reception was friendly and efficient. Our room was very large and clean. The bed was comfortable. The linens were clean. The bathroom was clean, with modern fixtures that worked well.

It was pretty nice except that we were on the street side of the hotel on the second floor. Traffic noise was very obnoxious and it continued until rather late at night.

The room was very large with the sleeping area separated from a large sitting area, which had a nice couch and desk. However, you had to walk through this area to get from the bedroom to the bath area, with some doors that partly obstructed the way.

Breakfast, which cost extra, was very good.

Room Tip: Get a room on the side away from the street.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank swj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard Columbia Downtown at USC, responded to this review, December 14, 2013
Thank you for your feedback! I am glad to hear that you enjoyed most aspects of your visit with us. In the future, you can request to be on the non-street side of the hotel. It tends to be a little quieter on that side due to being farther away from the street side traffic.

Thanks again and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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273 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Orlando, Florida
Level Contributor
151 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed October 11, 2013

This hotel is a short walk to USC. This Courtyard does not have the usual Bistro but there are plenty of places within walking distance. The staff is professional and friendly. Definitely recommend if you are in the area.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank L M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard Columbia Downtown at USC, responded to this review, October 13, 2013
Thank you for your feedback! I am delighted to hear that you enjoyed your visit. I will congratulate the team on a job well done.

In regards to the Bistro; we will be undergoing the transformation real soon. I hope that you will visit us again once it is complete!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
maryland
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 10, 2013

This hotel is very close to USC and provides free parking (very tight)...this would be only reason why I would stay there again. The hotel is nice enough and clean but our room was at the very end of the hall and I swear I heard people and doors slamming all night long. The construction going on outside the hotel on the street was very loud as well. The front desk staff wasnt overly friendly but they weren't mean either. We got a good deal on the rate but would probably stay somewhere else if ever in the area again.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank disneyfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard Columbia Downtown at USC, responded to this review, December 14, 2013
Hello! Thanks for your feedback. I am sorry that your visit was not as good as it could have been. I can certainly understand your frustrations with the road construction that was going on during your visit. Luckily, all of the loud construction is complete and the noise is no longer an issue.
In addition, I would like to apologize for our staff providing you with, what I would call, average service. We strive to provide all of our guests with a memorable experience, but for some reason did not accomplish this during your visit. I assure you that this has been addressed with the team.

I hope that you will reconsider and stay with us again in the future. I assure you that your next experience will be much better.

Thank you again for taking the time to share your feedback through TripAdvisor!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 4, 2013

what a great hotel the staff was so friendly and helpful any request you had was taken care of immediately parking was a little tight but big deal it was free we highly recommend this hotel it made our stay in Columbia wonderful we hope to stay again

Room Tip: trust the staffs opion I would
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank M5788NIdavid_m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard Columbia Downtown at USC, responded to this review, October 5, 2013
Thank you for your feedback! I am delighted to hear that you enjoyed your visit with us. Our staff strives to provide all of our guests with the type of service that they expect from Marriott. I will congratulate them on a job well done!

Thanks again and we look forward to the next opportunity to welcome you back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus. Ohio
Level Contributor
259 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed October 3, 2013

Staff are fabulous here. This was our third stay in 2 years, and we love how friendly and helpful the staff are. The building is showing some age, and parking is no fun [it's an urban hotel...]. But linens were thick and fluffy, a missing hairdryer was replaced in minutes, and the happy hour buffet is always a welcome sight.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank peebs777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard Columbia Downtown at USC, responded to this review, October 5, 2013
Thank you for submitting your feedback through TripAdvisor! I am happy to hear that you enjoyed your visit with us. I am glad to hear that our staff quickly handled your request for a hair dryer. I will encourage them to keep up the great work.

I am also happy to say that we are preparing for our Courtyard Bistro transformation. A firm date is not yet set, but it should be sometime in 2014. We are working out the details as we speak! Please come back and visit us so you can see the transformation!

Thanks again and we look forward to the next opportunity to welcome you back again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highlands, NC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 24, 2013 via mobile

I have always found the rooms, front desk and food great. Wonderful location. I highly recommend it! Everyone makes you feel comfortable like home. The only thing is parking is tight ... Go to the third floor, much better
Come visit and have a great stay

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank texanHighlands_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard Columbia Downtown at USC, responded to this review, September 28, 2013
Thank you for being such a loyal guest to our hotel. We appreciate your business and we are delighted to hear that you enjoy your visit each time you stay. If there is anything we can do to make your next visit extra special, please let us know!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
186 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed September 21, 2013 via mobile

The location, service, and staff were great. I appreciated the free parking. The edifice itself is definitely showing wear and tear in the room. However, the linens were clean. (I appreciate bedding and duvets that get laundered.). The shower was great. The breakfast buffet was a great value.

  • Stayed September 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Davijuls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
932ChrisJ, Manager at Courtyard Columbia Downtown at USC, responded to this review, September 24, 2013
Thank you for staying and sharing your feedback. I am delighted to hear that you enjoyed your visit. I will congratulate the team on a job well done.

You mention that the hotel is showing it's age; I am very pleased to say that we will be going through some changes in 2014 that will definitely help in this area. I hope that you will come back and visit us to see the changes!

Thanks again for your feedback and we look forward to our next opportunity to serve you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Columbia Downtown at USC

Property: Courtyard Columbia Downtown at USC
Address: 630 Assembly St, Columbia, SC 29201-4029
Location: United States > South Carolina > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Columbia
#23 Business Hotel in Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Columbia Downtown at USC 3*
Number of rooms: 189
Official Description (provided by the hotel):
The Courtyard Marriott Columbia Downtown at USC is located in the heart of the University Historic area within walking distance to the Colonial Arena, Columbia Convention Center, Koger Center, State Capitol and The Vistas Entertainment District. Amenities include a new state of the art Fitness Center, complimentary Guest Appreciation receptions on Tuesdays and Wednesdays from 5 to 6:30 with free beer, wine and appetizers and free wireless internet access throughout the Hotel. Complimentary transportation is provided to the Vistas and Five Points restaurants as well as neighboring businesses. Cocky's Bar provides libations Monday through Saturday evenings and a dinner menu is offered Sunday through Thursday nights fromt 5-10pm. The Courtyard USC also has complimentary access to the Capital City Club, a private restaurant and bar on top of the tallest building in South Carolina! Courtyard Columbia is the premier sponsor of USC Gamecock Athletics! ... more   less 
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Also Known As:
Courtyard Columbia Downtown At Usc Hotel Columbia
Marriott Columbia
Columbia Courtyard

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