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“Great Family Experience” 5 of 5 bubbles
Review of Embassy Suites by Hilton Columbia - Greystone

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Embassy Suites by Hilton Columbia - Greystone
Ranked #18 of 94 Hotels in Columbia
Hillsborough, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Family Experience”
5 of 5 bubbles Reviewed December 30, 2010

I just recently stayed, with my wife and son(adult) at the Embassy Suites Columbia - Greystone in Columbia, SC. Our stay was exceptional as the hotel offered an excellent combination of quality, comfort and service. We just spent one night, but we're astonished by the wonderful accomidations. The room was a 2-room suite offering a bedroom with a king-sized bed along with a sitting room that had a sofa-bed that my son was able to use. Both rooms offered wet bars along with 32" HD TVs. The room also included a refigerator, microwave and coffee maker, along with the softest towels I have ever seen in any hotel(regardless of the cost). They had a wonderful reception party the evening we checked in and then an expansive breakfast buffet the following morning. My only wish was that we could have stayed longer. Special thanks go out to JC at the front desk for his wonderful help and consideration that really made our stay exquisite. Needless to say, the Embassy Suites Columbia - Greystone will be on our travel plans again soon!

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DJSHO91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review, December 4, 2013
Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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933 reviews from our community

Traveler rating
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    114
    54
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (114)
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English first
Lakeland, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 28, 2010

My wife and I have traveled through Columbia for the last couple of years around Christmas time. Our stay here has become one of the hi-lites of our journey. This year was no exception. Thanks Embassy Suites.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank beachbum2615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review, December 30, 2010
Thank you for staying with us during the Holiday Season. We appreciate your business and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed December 14, 2010

The stay was great from the start for an older hotel it is kept up very well. I enjoyed my stay and the staff was very nice and helpful. Keep up the good work.

  • Stayed November 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hondafore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review, December 25, 2010
Thank you for choosing our hotel, while visiting the Columbia area. We appreciate your feedback and our glad you enjoyed your stay with us. We look forward to seeing you again during your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
1 review
5 of 5 bubbles Reviewed December 9, 2010

Had to unexpectly leave my house due to some repairs never thinking I would stay I my favorite hotel in my hometown. The staff was incredible, the food fabulous, and my entire experience unbelievable! If this is what it is like to stay in a hotel all other should follow and do exactly what the Embassy Suites does!

  • Stayed December 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Morganb1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review, December 4, 2013
Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 20, 2010

We picked Embassy Suites for our trip to SC Columbia.We all were so impressed.Very nice hotel great service.Alittle drive to get to Fort Jackson but worth the drive.Our room was super clean and the workout facility was amazing! Breakfast was super good loved the omlets..The only thing that dissapointed me was that they dont have free wifi in your room.Which its the year 2010 id say almost every hotel has free wifi.10 bucks a day isn't a deal.But they do have a Buisness area where you can access the internet.We recieved room service one night we were there and it was very good.I would definetly stay here again if im ever in the area.

  • Stayed October 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bfly82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review, December 4, 2013
Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 5, 2010

There are some and pros and cons for this hotel. Mostly cons

Pros: Great staff, we were upgraded at check in by Justin who was very nice. The rest of the staff was very accomodating as well

Cons: Only one elevator working made for long lines, a mess.
Dead bug on my roll out bed, pretty good size ant on it and the sheets looked like they had not been changed.
Way to much chlorine in the pool, stings your eyes badly
Dry eggs not a good overall breakfest.

Staff service was good though.

Good Effort

  • Stayed September 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ojsimpson4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review, September 16, 2010
I apologize for the elevator and pool issues you experienced at our property. We appreciate your feedback and hope to see you during your next visit to the Columbia area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
1 review
5 of 5 bubbles Reviewed September 1, 2010

The Embassy Suites is a true gem. From the moment you walk in you are greeted with smiling faces. All the staff from the front desk to the banquet staff is very accommodating and friendly. The food is delicious and restaurant and room service is affordable. Breakfast is top notch...fresh eggs, breakfast meats, fruits, pancakes, oatmeal, it was all very delicious. The manager's reception is a great value where else can you get free drinks for two hours? and the drinks they serve are brand name. Bacardi Rum, Smirnoff Vodka it was really a great start to my evening. Their snacks are appropriate as this is a manager's reception not a dinner. The rooms are very spacious and comfortable I really loved the refrigerator and microwave so I could heat my room service up later on. The blackened chicken pasta is to die for!!!! I felt very safe there as the overnight security was present and they have cameras that monitor the parking lot. All in all, I would recommend this hotel to anybody on a conference, business or family trip. The location is perfect to downtown and there are tons of restaurants and shopping nearby!

  • Stayed August 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank a3rdgeneration
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review, December 4, 2013
Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Columbia - Greystone

Property: Embassy Suites by Hilton Columbia - Greystone
Address: 200 Stoneridge Drive, Columbia, SC 29210
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Business Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Columbia - Greystone 3.5*
Number of rooms: 214
Official Description (provided by the hotel):
Beautiful seven story all suite atrium hotel.. Spacious two room suites that have a microwave , coffee maker and refrigerator.Offer complimentary cooked to order buffet as well as a Manager's reception daily. Easy access from interstate 20 and 26, with free and open parking. ... more   less 
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Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites

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