As we're all aware, HH members, regardless of stature, are entitled to free Wi-Fi. But not at this hotel. Owned by John Q. Hammons, which holds a "franchise" of the Hilton chain, deems it necessary to only specifically grant free Wi-Fi to GOLD HH members ONLY. This meant that my wife and son had to leave the safety of the hotel to visit a local McDonald's that had a sign stating "Free Wi-Fi" in order for them to get directions for their continued drive on to Florida. NOT GOOD AT ALL. I will be writing to corporate Hilton as well as the franchise owners about this problem - one of them is lying about policy, and I intend to get to the bottom of this mess. So, if you're visiting the Columbia SC area, and you need Internet access, visit one of the seedy motels that offer it or visit the local McDonald's instead. This "franchise" called Greystone does not live up to the quality standards of Hilton, and it deserves a big THUMBS DOWN.
- Official Description (provided by the hotel):
- Beautiful seven story all suite atrium hotel.. Spacious two room suites that have a microwave , coffee maker and refrigerator.Offer complimentary cooked to order buffet as well as a Manager's reception daily. Easy access from interstate 20 and 26, with free and open parking. ... more less
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- Also Known As:
- Embassy Suites Hotel Columbia
- Embassy Suites Columbia
- Columbia Embassy Suites