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“Nice place” 4 of 5 bubbles
Review of The Inn At Claussen's

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The Inn At Claussen's
Ranked #27 of 94 Hotels in Columbia
Certificate of Excellence
CHARLESTON
Level Contributor
130 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Nice place”
4 of 5 bubbles Reviewed November 25, 2013

Nice clean comfortable place. I was concerned about being so close to 5 points because of the partying but was pleasantly surprised. Yes the train is loud but not a big deal, I am a very light sleeper and it was fine. The guy running the front desk Steve I believe, help make it for a great stay.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peeshCharleston_SC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review, December 5, 2013
Dear peeshCharleston_SC,

We value all of our guests comments and thank you for taking the time to inform us of your stay. It is nice when our staff goes above and beyond as Stephen did to ensure your visit with us was the most enjoyable possible.

Thank you again and please remember us when back in Columbia.

Sincerely,
A Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
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    34
    15
    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Taylors, South Carolina
1 review
5 of 5 bubbles Reviewed November 10, 2013

A conveniently located Bread & Breakfast Inn that exceeded my expectations in terms of friendly staff, clean rooms and amenities. From Check-In to Check-Out, I completely enjoyed my stay at Claussen's.

Room Tip: Having stayed at Claussen's Inn multiple times, we prefer the 2nd story rooms.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaussensGM, Front Office Manager at The Inn At Claussen's, responded to this review, November 13, 2013
Dear Scott D,

The Inn at Claussen's would like to extend our gratitude for your most recent stay. We appreciate all comments left by our guest. Your opinions will be passed along to all of our faculty, to continue our high level of customer service. We look forward to accommodating your next visit, and getting you that upstairs room.


Stephen O - Front Office Manager
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Level Contributor
4 reviews
5 of 5 bubbles Reviewed November 4, 2013 via mobile

We stayed in the Bridal Loft on our honeymoon and it was awesome. Great place with great service. Erica and the night manager ( think his name was Michael) were both very courteous. Breakfast that is hand delivered to your room is also a plus. We will definitely stay there again if in Columbia.

Stayed November 2013, traveled as a couple
Helpful?
Thank Evan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaussensGM, Front Office Manager at The Inn At Claussen's, responded to this review, November 6, 2013
Dear Evan H,

First off the hotel would like to congratulate you and your wife on the wedding! Second, thank you for staying at the Inn at Claussen's to celebrate your honeymoon. We are very happy to see our guest leave with a smile, more importantly a memory. The Claussen's wishes the young couple the best wishes on there future endeavors.

Thank you for the stay,

Stephen O - Front Office Manager
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Columbia, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 24, 2013

We live in Columbia, but were forced out of our home for a few days due to plumbing issues. We found ourselves at The Inn at Claussen's and were very impressed! Stephen at the front desk was so kind when we called at 8:30 needing a room for the night! When I called the next day to ask for a second parking pass he had it waiting on me at the front desk when I arrived after work. He was extremely professional, not only with us, but with the other guest as well. He was calling us by our names and when other guest arrived later one evening while we were in the lobby he addressed them by name as well.

The rooms are fabulous, roomy, and CLEAN! The beds are comfortable and the shower was unbelievable! Our room has a nice little patio that made me forget I was still in Columbia!

I have lived in Columbia my whole life and never once visited this quaint Inn in the heart of Five Points...WHAT A TREASURE!

Room Tip: The rooms on the right side of the building have patios. We discovered after check-in there are als...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaussensGM, Front Office Manager at The Inn At Claussen's, responded to this review, October 30, 2013
Dear Susan A,

The inn at Claussen's is delighted to hear that you enjoyed your time with us. Our staff prides them self's in the service that we provide. That being said we would like to thank you for taking the time to write a review on the property. We accomplished a major goal during your stay, a goal we hope all guest can help us meet. That goal is to make all of our guest feel welcomed and at home. We look forward to accommodating your next stay with us.


Thank you,

S. O'Connor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spartanburg, South Carolina
1 review
4 of 5 bubbles Reviewed October 21, 2013

We could not have had a nicer experience staying at the Inn overnight.
The room itself was exactly what we wanted, but what was so nice was the service - from our arrival until our departure. I would especially like to applaud Tiffanie Benson, who not only was helpful, but shared with us a delightful sense of humor. By the way, a really good breakfast brought to our room.

Room Tip: Really nice to have a window or exterior door opening out to a view other than a parking lot.
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  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cabell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaussensGM, Front Office Manager at The Inn At Claussen's, responded to this review, October 30, 2013
Dear Cabell M,

First off the Inn at Claussen's would like to thank you for your most recent stay. We strive for complete customer satisfaction, and we are appreciative that we reached that goal during your stay. We are also very enthused that you enjoyed your complimentary breakfast. Your comments on Miss. Benson however, brighten our day more than anything. Your comments well be passed along to all of our staff to help maintain our high level of customer service. Thank you for your time to write a review.


Look forward to your next stay,

S. O'Connor - Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greer, South Carolina, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 19, 2013

The SC State Fair brought us to Columbia and The Inn at Claussen's. We were very pleased with our choice and will to return to Claussen's when visiting the USC area. Upon check-in we asked for directions to the Fairgrounds which were delivered to our room within minutes. The uniqueness of the hotel was refreshing, our room was very clean and comfortable. We enjoyed the choice of having breakfast delivered to our room at our selected time. Parking was easy and there are plenty of activities within walking distance.

Room Tip: First floor room provide access to outdoor patio area.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CathyArcherMiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review, October 21, 2013
Dear Miller Family,

We hope you enjoyed the SC State Fair while you were visiting Columbia. We appreciate you choosing the Inn at Claussen's as your hotel accommodations while in town.

The staff looks forward to seeing you again when you return to visit USC.

Sincerely,
Amy, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Claremont, California
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 18, 2013

The Inn at Claussen's is a unique property with excellent staff and large rooms. Very clean, well maintained and a convenient place to stay. The "in room" breakfast is a continental breakfast delivered to your room. They could do much better in this area. Other than that, we enjoyed our stay.

Room Tip: Probably choose a room away from the lobby. Rooms are very nice and large.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kaperking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review, October 21, 2013
Dear kaperking,

Thank you for your feedback regarding our Inn. We truly value our guest's opinions and take them seriously when considering making changes to the dynamic of the services we offer.

We are in the process of currently preparing to offer a hot breakfast, which will also continue to be delivered to the room and will consist of scrambled eggs, your choice of bacon or turkey sausage, your choice of grits or oatmeal, and two buttermilk pancakes. We feel this is a great way to start your day. Many guests have asked us for a hot breakfast, therefore we think it is time to offer this to you.

We hope you will visit us again in the near future and let us know how we do.

Regards,
Amy, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn At Claussen's

Property: The Inn At Claussen's
Address: 2003 Greene Street, Columbia, SC 29205-1638
Location: United States > South Carolina > Columbia
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in Columbia
#15 Business Hotel in Columbia
#26 Family Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn At Claussen's 3*
Number of rooms: 29
Official Description (provided by the hotel):
Experience Southern Hospitality at it’s finest in the heart of Columbia, South Carolina. Listed on the National Historic Register, The Inn at Claussen’s blends historic grandeur, exquisite service and eco-friendly amenities in perfect proportion. Once home to Claussen’s Bakery we are now a 29 room Boutique Inn, just steps away from some of the best dining and shopping in South Carolina. Whether you’re taking a quick vacation or getting down to business, we have all the modern comforts to help you get away or stay connected. At The Inn at Claussen’s you can always expect your breakfast to be delivered to your room in the morning, a glass of wine in the evenings and gracious hospitality around the clock. ... more   less 
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Also Known As:
The Inn At Claussen`s Hotel Columbia
Hotel At Claussens
At Claussens Hotel

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