It is hard to believe that the service for a fast food restaurant is better than most sit-down restaurants. People are courteous and seem to really enjoy their jobs. I go there every now and then on my lunch break, maybe once or twice a week, and they even remember me and have occasionally greeted me by name. When sitting indoors, they will almost always offer to take your tray or refill your soda, something that fast food restaurants never do. Their catch-phrase is "my pleasure," when you thank them for anything. It is probably instilled in them at the management level, but they seem to embrace it. They at least give the appearance of taking pride in pleasing you. The food is just like Chik-Fil-A -- better than most fast food, but still fast food and not exactly perfect. The salads are good if you want lighter fare, and the shakes are good if you want to indulge. The sandwiches are reasonably healthy and tasty. What keeps me coming back is the service.
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