I am in Columbia about once a month and have stayed at other area hotels, but I have stayed at this Hilton Hotel consistently (every trip) since it's opening......Why? Because the hotel is expertly cleaned/maintained, has everything a business traveler needs, is centrally located, and especially because the hotel front desk staff are the definition of "customer service oriented" - this hotel retains staff in their employ that remember me personally, my room preference/needs, my children (who have visited and one in college locally), and always use my name (without "looking me up"). The staff (especially front desk) have made me feel as though this is my home away from home and that they are my extended family. They are wonderful. There is no other hotel in Columbia, or elsewhere for that matter, that has made me feel so comfortable and welcome. And have I mentioned the beds? Very comfortable. Upgrade to the Junior Suite - it's very comfortable and business travel friendly.