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“Liked the pillows”

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Hilton Columbia Center
Ranked #10 of 94 Hotels in Columbia
Certificate of Excellence
Reviewed November 11, 2013

Good pillows, great bathrooms, excellent wifi, etc. etc. Very nice interior design. Just may be my overnight get away...They could use thicker curtains, however. Really close to the action near The Vista. Rooms were quiet and nice sized flat screen television. Genius shower drain design (i.e., drain in the middle of the shower) keeps feet muck free.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Birgitha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this reviewResponded November 18, 2013

Dear Birgitha from Columbia,

Thank you for your recent review of the Hilton Columbia Center. We are so glad that you enjoyed your stay and thought the facilities were excellent. If we can do anything to make your next visit to Columbia more enjoyable and earn that 5th star, please do not hesitate to let us know.

Sincerely,

Tony Tam, General Manager--Hilton Columbia Center

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663 - 669 of 911 reviews

Reviewed November 11, 2013

The Columbia Hilton was clean, the staff was professional, and the room comfortable. The hotel is close to several classy restaurants within walking distance! One complimentary breakfast is provided with the stay as well as free parking.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Sarah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this reviewResponded November 18, 2013

Dear Sarah O from Dayton,

Thank you for your recent review of the Hilton Columbia Center. I am so happy that you thought the staff was professional and the hotel was clean and comfortable. If we can do anything to make a future visit to Columbia more enjoyable, please do not hesitate to let us know. THANK YOU FOR THE 5 STARS--WE LOVE THEM!!!!!!

Sincerely Yours,

Tony Tam, General Manager--Hilton Columbia Center

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Reviewed November 11, 2013

Excellent hotel - professional and friendly staff - perfect amenities - great location. I was fortunate to be able to use my rewards points otherwise due to a specail event this hotel would not have been affordable.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Ivey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this reviewResponded November 18, 2013

Dear Ivery G from Mooresville,

Thank you for your recent review of the Hilton Columbia Center. Great location and excellent hotel, I will be sure to pass along these great comments to the team. I would like to personally thank you for being a loyal Hilton Honors members and choosing points for your stay redemption in Columbia, South Carolina. If we can do anything to make a future visit to Columbia more enjoyable, please do not hesitate to let us know. THANK YOU FOR YOUR 5 STAR RATING OF OUR HOTEL---WE LOVE THEM VERY MUCH!!!!

Sincerely,

Tony Tam, General Manager--Hilton Columbia Center

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Reviewed November 8, 2013

After notifying the hotel of our late arrival due to a airline delay, we arrived to learn that reservations were held on a "first come, first served" basis. We had book a king room months in advance but we were given the Parlor Room. This room does NOT have a actual bed. It comes with a sofa bed. Yes, a real sofa bed with the center metal bar and all. We were charged a lesser rate but it is because a hotel room void of a bed is not worth much. We were moved to a king room but the damage was already done.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Douglas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this reviewResponded November 18, 2013

Dear Douglas C from Portsmouth,

First I would like to apologize for your initial room type assigned to you at the Hilton Columbia Center. Occasionally we have in-house guests that decide to extend their stay with us and push our arriving guests into our parlor suites. While our deluxe parlor suites have great amenities sometimes our guests would just like a regular guest room. I am glad that our hotel staff was able to accommodate you in a standard king room during your stay. I do hope that the rest of your stay in Columbia and with the Hilton Columbia was enjoyable. If we can do anything to make a future visit to Columbia more enjoyable, please do not hesitate to let us know. Thank you for your review and thank you for letting us make your stay perfect after the initial check-in!

Sincerely Yours,

Tony Tam, General Manager--Hilton Columbia Center

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Reviewed November 6, 2013

I went to Columbia for Homecoming weekend 2013 at USC. I have never stayed at this hotel before. Heck the last time I was in Columbia this hotel was not even built. Well let me tell you this place is nice. It's clean ,new, modern and the staff was friendly and professional. It is very close to restaurants and shopping and has a Ruth Chris Steakhouse in the lobby. I have never seen that at a Hilton property before. The Valet Parking was very good and not to costly. We stayed for one night on points and the Wife and I loved it. Also, we arrived in town early and they checked us in at 11am, I was very happy with that. We walked to our Dinner reservation at night and the next morning we went for coffee at the Starbucks. I was happily surprised and would stay here again.

  • Stayed: November 2013, traveled as a couple
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Thank Terrell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this reviewResponded November 7, 2013

Dear aa6nz from Alpharetta, Georgia,

Thank you for recent review of the Hilton Columbia Center. I hope that your USC Homecoming weekend was great and you had a great time at the University. We are so happy you loved your accommodations. Your high praise of our facilities and friendly staff are very appreciated. If we can do anything at all to make a future visit to Columbia more enjoyable, please do not hesitate to let us know. THANK YOU VERY MUCH FOR THE 5 STARS!!!!!!!!

Sincerely,

Tony Tam, General Manager--Hilton Columbia Center

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Reviewed October 29, 2013

The location is very good, right in the heart of the city of Columbia. It is close to historical sites and near family that we visit. The food was excellent and the service very good. Staff was very friendly and helpful. However, I do feel that the guest rooms need to be redecorated. They are beginning to look a little worn. The menu for Room Service was a little smaller than what I would have liked and they did forget a few items. The restaurant was excellent as was the bar. Lobby was very pleasant and clean and offered beverages around the clock.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kakki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this reviewResponded October 30, 2013

Dear Kakki S from Grass Lake,

Thank you for your recent review of the Hilton Columbia Center. I am so happy you enjoyed the staff and thought the food was excellent. If in the future there is something you desire that is not listed in the room service directory, please ask, we try to accommodate any dining needs. We look forward to hosting you in Columbia on a future visit.

Sincerely Yours,

Tony Tam, General Manager--Hilton Columbia Center

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Reviewed October 29, 2013

First, let me say the hotel is nice and in an excellent location to bars and restaurants. The staff is friendly and helpful. However, my wife had an experience that was very scary. She used the hair dryer supplied by the hotel. She began drying her hair and did not realize the back of the hair dryer was cracked. Well, the back fell off and the hair dryer immediately sucked in her hair. Her hair tangled in the hair dryer and began burning and knotted her hair. She ended up having to cut off that chunk of hair. She was extremely upset and brought the hair dryer down to the front desk. They did apologize and reimbursed us for our parking ($24) - big whoop ! I did send this story off to Hilton corporate - it's been a week and they have yet to respond. Having been a Diamond or Gold member for the past 10+ years, this just goes to show you how much customer loyalty means to Hilton. Outside of this incident, I would definitely recommend this hotel - just be sure to check the hair dryer !

Stayed: October 2013, traveled with family
Thank Itsjustme47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonytam, General Manager at Hilton Columbia Center, responded to this reviewResponded November 19, 2013

Dear Itsjustme47 from Virginia,

Thank you for your recent review of the Hilton Columbia Center. First let me apologize for the hair dryer malfunction, I know that occasionally there are things that are overlooked. This is not intentionally by any means, but no less happens on rare occasions. Thank you for allowing us to correct it and make your stay better. Secondly, I would like to thank you for recognizing our friendly and helpful staff and team members. We truly appreciate your business and look forward to serving you again at the Hilton Columbia Center.

Sincerely,

Tony Tam, General Manager--Hilton Columbia Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Columbia Center

Address: 924 Senate Street, Columbia, SC 29201-3158
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Columbia
#12 Family Hotel in Columbia
#14 Business Hotel in Columbia
Price Range: $151 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Columbia Center 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Elegant in atmosphere and striking in detail, the Hilton® Columbia Center is ideally located in the center of the financial, entertainment and historic district. Our hotel provides a spacious haven for business and leisure travelers coming to Columbia, South Carolina. Enjoy our graceful combination of historical architectural elements with modern facilities, chic design, and Southern hospitality....Hilton-style. We feature 222 signature guestrooms and suites including 2 Presidential Suites, 12 Executive Suites, and 3 Junior Suites - all surprisingly spacious and inviting. Each of our guestrooms and suites was decorated with warm rich earth tones and elegant dark woods, floor-to-ceiling windows to entice business travelers and vacationers alike. We offer all the amenities needed to ensure an unforgettable experience each time you stay with us. ... more   less 
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Also Known As:
Hilton Columbia Hotel Columbia
Hilton Hotel Columbia
Columbia Hilton

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