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“Don't Ever Stay Here” 1 of 5 bubbles
Review of Quality Inn & Suites Fort Jackson Maingate

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Quality Inn & Suites Fort Jackson Maingate
Ranked #64 of 94 Hotels in Columbia
California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Don't Ever Stay Here”
1 of 5 bubbles Reviewed January 10, 2008

This had to be my worse nightmare with this Quality Inn in Columbia, S.C. This Quality Inn constantly put down Expedia when we had to cancel a few rooms due to completing some of our work early. We still had 2 rooms remaining for the week. This hotel never changed the towels or made the beds. They kept claiming that they don't clean the room if there is something on the bed, when in reality nothing has been left on the bed. At least give us clean towels. We tried to ask them to clean the room after 2 days of them not giving us clean towels and they decide to kick us out. We call the police to file a police report, the police said they can't come out right away so as we left due to having to work, the hotel trashed the room and blamed it on us. They claim they have witnesses, but we already know they're all liers. Why would we trash a room when we're the ones who called the police? Doesn't make sense. They told Expedia that they never received the fax of one of our cancellations and made them pay for it. They kept telling us that Expedia always screws up and never returns your calls till the end of the day, which is not true. My wife talked with them in the morning and had everything resolved that same phone call to Expedia. We were nothing but nice to these people, we even put a fire out for them the day we arrived. I carried 5, 5 gallon buckets of water to put out their fire they had in their lobby due to the fertilizer on the plants. My wife works for Lockheed Martin in travel and will make sure all her clients won't use this place. They should know that what goes around comes around and maybe that fire was some other karma coming back to them from some other customers they were rude to. I wish I can find the main headquarters of this Quality Inn in Columbia, SC because they really need to be reported for scamming their customers and scamming Expedia.

Stayed January 2008
Helpful?
3 Thank Apollo01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vimalp87, Owner at Quality Inn & Suites Fort Jackson Maingate, responded to this review, October 11, 2009
This review was writen while the hotel was under prior management. The property has since been under new management since June of 2008.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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51 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
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Additional Information about Quality Inn & Suites Fort Jackson Maingate

Property: Quality Inn & Suites Fort Jackson Maingate
Address: 7251 Garners Ferry Rd, Columbia, SC 29209-2181
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 94 Hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Fort Jackson Maingate 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Quality Inn & Suites™ Ft. Jackson Maingate is conveniently located near Interstate 77, providing easy access to Fort Jackson and Williams-Brice Stadium, home of the University of South Carolina Gamecocks. This Columbia, SC hotel is also close to:South Carolina State Fairgrounds/Williams-Brice StadiumRiverbanks Zoo & Garden South Carolina State Museum Colonial Center multipurpose arena The surrounding area offers many exciting things to do, including hiking and biking trails, golfing, fishing and boating. Nearby shopping centers and restaurants cater to a variety of tastes and budgets.This Columbia, SC hotel offers many fine features and amenities, including:Free Hot breakfast Free coffee Free wireless high-speed Internet access Free local and long distance calls After a busy day, relax on the sundeck and enjoy a refreshing swim in the outdoor pool.Guests traveling on business will welcome additional conveniences like the public computer with Internet access, in-room desks, and access to copy and fax services. A meeting room is available to accommodate up to 25 people for most events and business functions.All well-appointed guest rooms come equipped with coffee makers, refrigerators, microwaves, hair dryers, irons and ironing boards. Some rooms include whirlpool bathtubs and sofa sleepers. Non-smoking rooms are also offered.Whether traveling for business or vacationing with the family, the Quality Inn & Suites Ft. Jackson Maingate in Columbia offers you ideal accommodations. ... more   less 
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Also Known As:
Quality Inn & Suites Fort Jackson Maingate Hotel Columbia
Quality Inn And Suites Fort Jackson Maingate
Columbia Quality Inn
Quality Inn Columbia

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