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Hilton Garden Inn Columbia - Harbison
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Reviews (994)
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All reviewslarge mallgreat hotelfamily reunionrestaurants and shoppingexcellent staythe entire staffindoor poolbreakfast staffomeletfresh fruitbusiness tripclean roomswould definitely stay here againfront desk staffeasy accessstaff was friendlysouth carolina
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791 - 796 of 994 reviews
Reviewed April 24, 2013

My family began staying at this location when we brought our olderst to school in Columbia,SC four years ago. This is the only hotel I stay at while in Columbia. The facility is beautiful and very well maintained. The rooms are spacious and the beds are very comfortable. The hotel has an in house restaraunt that serves breakfast and dinner.
The staff at the Garden Inn are wonderful! They greet you with warm smiles and great Southern hospitality. Over the past four years, I have fallen in love with the city of Columbia and the staff at the Hilton Garden Inn! I would recommend this hotel to everyone.
We are staying at the hotel for graduation and I will trully miss the friendly and dedicated staff at this location. Thanks for everything!!

  • Stayed: April 2013, traveled with family
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Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seanbranch, General Manager at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded April 29, 2013

Dear Lisa M,

I want to personally thank you for such a warm, glowing review of your experiences with us over the last four years. It was a pleasure meeting you the other weekend and wish it could have happened sooner. Our staff sincerely enjoys having our guests become family as we want our hotel to always be a home away from home. Proving Southern Hospitality and customer service at the highest level is our toppriority in which I am so pleased to see we have succeeded with you and your family. Congratulations on the upcoming graduate as I know this is an exciting time for all. We will be sad to not see you as frequently, but hope you will continue to travel to Columbia area.Please let me know if there is anything we can do to make your "last” stay a special one. Thank you again!

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Reviewed April 17, 2013

This a very good choice of hotels to stay at. There is plenty available to eat and shop without going far. Highway access to anywhere in the Columbia is easy and convenient. The hotel staff is super friendly and helpful if you aren't familiar with the area. Rooms are clean and fresh and it is quiet and comfortable during your stay. We had a room next to the elevator but you would never know it. We"ll stay here again when in this vicinity.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank katabear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seanbranch, General Manager at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded April 24, 2013

Dear Hilton Garden Inn Traveler,

We sincerely appreciate you sharing your recent experience about our hotel. Our team prides ourselves on providing "super friendly" service paired with an experience that exceeds your expectations. As you mentioned, we are centrally located in Columbia with great shopping, restaurants, etc... right at your fingertips. I hope that you have found your new home when traveling to Columbia. We look forward to seeing you back soon!

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Reviewed April 14, 2013

We had the pleasure of hosting our daughters wedding and reception on April 6, 2013 at the Hilton Garden Inn and it was the best decision we could have made. Our contact Mr. Stewart was a tremendous help in assisting us with lining everything up. It was very nice to have the wedding in one ballroom and the reception next door in the other. During our three day stay the staff went out of their way to insure everything went perfect. The rooms were very comfortable and the food was awesome. We have definitely found a home away from home anytime we are traveling to Columbia, SC
Thank you Mr. Stewart and the staff at the Hilton Garden Inn.

  • Stayed: April 2013, traveled with family
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Thank Coachgduncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seanbranch, General Manager at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded April 24, 2013

Dear Coachgduncan,

Congratulations on your daughter's recent marriage! Thank you for recognizing Joseph Stewart, Sales Manager, and our team for the service you received during this very special time for you and your guests. He is an asset to our hotel along with the other team members your encountered. We know how important moments are like yours in which our staff strives to make this as stress-free and memorable for all of your attendees. With so many details involved in a wedding, many down to the last minute, we want everyone to be able to relax as much as possible. I am extremely pleased to know that both your guestroom and banquet accomodations exceeded your expectations. We wish the newlyweds a long and happy marriage!

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Reviewed April 10, 2013

Great stay, close to restaurants, pool was nice. Wonderful breakfast - food and service. Only complaint was that the new wi-fi process was overly complicated. It wasn't that important given that this was a family trip to visit USC, but could be an issue for someone traveling on business.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
2  Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seanbranch, General Manager at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded April 24, 2013

Dear Hilton Garden Inn Traveler,

Your review title, Exceeded Expectations,is exactly what our team sets out to achieve with each and every guest. Thank you for recognizing our F & B department at the Great American Grill where we serve a full cooked-to-order breakfast, dinner, and room service. We love for our guests to dine in with us, but if here for multiple nights there is also a long list of restaurants very close by for your choosing. I apologize for the confusion with our newer Wi-Fi process. Our hotel is currently performing a pilot program for all Hilton Garden Inn's in which the kinks are still being worked out throughout this process. However, this will be corrected soon so that we can provide a high speed internet experience that is simple to use and fast. We hope that upcoming college student will choose USC to become a Gamecock! If so, we look forward to being your hotel of choice when visiting.

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Reviewed April 8, 2013

This hotel checked all the boxes for a short stay in Columbia. Comfortable bed, clean room, good breakfast, and the service was top notch. Stayed away from the pool due to the smell of chemicals but they may have just added chlorine. Already have reservations to return next month!

  • Stayed: January 2013, traveled with friends
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2  Thank Architecture_Lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seanbranch, General Manager at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded April 24, 2013

Dear Architecture Lover,

Glad to know received checks for all boxes during your recent stay with us! Providing an experience which is 100% problem-free, exceeding your expectations is our personal goal. A comfy bed, immaculate room, and top notch service are key parts of the guest experience we provide. We also like to start your morning off with a delicious cooked-to-order breakfast at our on-site restaurant, the Great American Grill. Next time join us for dinner or room service too where we an excellent menu for your choosing. I have shared your comments about the chlorine with our Chief Engineer who will address any potential issues. Our hotel converted its pool to a saline system this year so we will ensure all is working properly to avoid any strong odors. We look forward to seeing you again in May!

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