Stayed at the HGI on our way to Savannah/Hilton Head and the hotel was wonderful. The rooms are so clean and the beds are for blissful sleep. We had called from the road and when we arrived our key and check in was already handled and waiting for us.
Arrived in Savannah the next day and realized that I had left an item behind in the room, called immediately was very politely told they would look into the matter and call me right back. NO CALL. Late the following day called again to see if any word and again very politely told will look into the matter and this time I tried by giving them an e-mail. STILL NO E-MAIL. I understand the item is gone by now but would have really appreciated a response back that we looked and had no luck finding what you left.
Great place to stay, just make sure to leave with all your belongings!!!
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- Also Known As:
- Hilton Garden Inn Columbia / Harbison Hotel Columbia
- Hilton Columbia
- Columbia Hilton