I called the hotel to and explained there was a chance I might work night shift for the majority of my stay. They said no problem, I contacted my corporate travel and set up my reservation. I checked into my first room and it was filthy, hair in the tub, old pill bottles on the floor and dirt all over. I called the front desk and changed rooms. My new room, especially the shower curtain smelled like smoke. I called the front desk and they said they would have it changed the next day, 2 days later I had to call again and complain. It was finally changed. I then went on night shift a few days later and let the front desk know I wanted my room cleaned after I left for work- response was once the cleaning crew is done they leave for the day. I asked if I could get towels, wash cloths and TP deliver in a bag like other hotels have done for me, again no problem. The first 2 days no delivery and I would call the front desk and they refused to help so I had to go talk to the maids, who most of the time were eating on the floor. I asked numerous times to speak to the general manager and always told not available. My room was not cleaned for almost 30 days. I was taking my used towels and garbage out every few days, but got tired of doing this in a hotel I was paying 100/ night for . I will NEVER stay at this hotel and after this stay am reconsidering where I spend my 270 nights a year I travel- Hilton here I come....
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- Also Known As:
- Residence Inn Columbia Northeast Hotel Columbia
- Columbia Residence Inn