I had very high hopes for this hotel and could really get over most of the issues we had except for the security issues of having a room that wouldn't lock and staff leaving key cards in our door during the day. Here are the experiences we had during our 6 days there.
Cons- Our room 232, would not lock in the mornings. We had to go tell staff every morning that the room was not locking and received an annoyed response every time and they did not go up immediately. We had 4 adults staying in our room and were only stocked with 3 sets of clean towels when they did come and clean. We were there for 6 nights so it would have been nice for them to just put the extra towel in there instead of us having to come down every morning when we needed to get ready to grab an extra as they were too busy to bring one to us. The sink faucet handle was not attached to the faucet so every time you would turn it on it would come off. We told the staff about this the night we checked in and every day we were there after. We left it on the side of the sink one morning thinking that would get someone to come fix it. It didn't. The next morning we left it in the sink since there is no way the cleaning staff could have cleaned with it there. When we got back that evening, the faucet handle was gone, cleaning supplies were in the bathroom, trashcans not emptied, and a room key was just sitting in the door for anyone who wanted to come into our room with our posessions free for the taking. They should have never had us in that room to begin with or atleast moved us once they new of the maintenance problem when it's obvious they had no intention of fixing it in a timely manner.
They did offer to have the night comped and had us moved to a different room, but like I said, they should never have had guests staying in a room that couldn't lock and with a broken faucet!
Pros- the weekday breakfast was a continental plus makeyourself waffles that everyone loves. I was impressed that even on the days we were getting down there with 15 minutes left that there were still some hard boiled eggs and pastries to eat. I enjoyed their coffee as well as my parents who are coffee snobs most of the time. They had an actual crib for my toddler to stay in. She's too big to sleep in the packnplays that most hotels provide so this was a very nice surprise. So glad to have a bed she could sleep in safely even though naps were scarce during the day with us being on vacation and out of the norm routine. The man on duty the night we checked in, Oct 6th, was extremely nice. Very warm welcome even at close to midnight!
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- Also Known As:
- La Quinta Inn Columbia Ne/Fort Jackson Hotel Columbia
- Columbia La Quinta
- La Quinta Columbia