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“Excellent Service”

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Hampton Inn Columbia - Downtown Historic District
Ranked #4 of 94 Hotels in Columbia
Certificate of Excellence
GreenLeadersBronze level
Reviewed May 22, 2014

The staff is excellent here at the Hampton. Britney Matt, Taylor & Lynn are the most friendliest and professional staff I have experienced in all my travels. I travel for business all over the United States and here in Columbia the staff is the best. The Hampton is in a great location to some of the finest restaurants and bars/pups in the area.

  • Stayed: May 2014, traveled on business
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Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LenG-Manager, Manager at Hampton Inn Columbia - Downtown Historic District, responded to this reviewResponded May 23, 2014

Dear Andy B,
Thank you so much for your kind words regarding the Hampton Inn Columbia Downtown Historic District. Customer service is something we take much pride in here. We want everyone that comes through those doors to feel as if they have walked into their own home. We love taking care of the people that take care of us!! We also love our location and think it is second to none. Please let me know if there is anything else we can do for you in the future and have a great day!! We loved having you and come see us again real soon!


Sincerely,

Len Gilbert
Assistant General Manager
Hampton Inn - Downtown Historic District
822 Gervais Street
Columbia, SC 29201

P.S. WE LOVE YOU ANDY!!!!!

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593 - 599 of 885 reviews

Reviewed May 20, 2014

My husband and I frequently stay at Hampton Inns, and stayed here to attend an event at the convention center, which is literally next door. The hotel is within walking distance of a number of restaurants as well. The hotel met the usual Hampton Inn standard of cleanliness, and although we are not big fans of duvets, we certainly appreciate that the covers are changed for every new guest. I believe that someone complained about the "square pillows," but a good shake is all that is needed to produce a standard pillow. The staff at the reception desk were very friendly and helpful. Because we did not happen to have a 9-year old child with us, we found the TV quite mystifying, but managed to tune in through trial and error. Breakfast included the usual Hampton Inn selections (and excellent coffee) but even at 8:00 AM, the scrambled eggs, ham and biscuits were rather dried out.

Room Tip: If possible, choose a room that does not overlook Gervais street, which is noisy.
  • Stayed: May 2014, traveled as a couple
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Thank IngridRPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LenG-Manager, Manager at Hampton Inn Columbia - Downtown Historic District, responded to this reviewResponded May 21, 2014

Dear IngridRPT,

On behalf of the entire team at the Hampton Inn in Downtown Columbia, we thank you for your gracious comments. Our location is one of our largest benefits to our property, and it is wonderful to hear that it worked perfectly for your stay. Our television guide can seem convoluted at times, and we apologize for that. The next time anything happens, please feel free to call down to our front desk and one of our GSR representatives will help you personally and in a timely manner. Also we are glad that you were able to enjoy the complimentary coffee and breakfast that is served every morning. Again if there are any issues with the food for breakfast, please just talk to one of our wonderful breakfast attendants. They will do whatever it takes to make your breakfast a great experience. Lastly we appreciate you staying with us, and we look forward to seeing you again!

Allan Galatolo
GSR
Hampton Inn in Downtown Columbia

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Reviewed May 18, 2014

The Staff is excellent, they are very professional, helpful, and friendly. The location of the Hotel is great, in the middle of Downtown Columbia. The breakfast offers good quality food. The only suggestion for the hotel is that it needs to improve the parking situation, parking lot is too small.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hampton
Thank Eleazar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LenG-Manager, Manager at Hampton Inn Columbia - Downtown Historic District, responded to this reviewResponded May 19, 2014

Dear Eleazar M,

On behalf of the entire Hampton Staff, I wanted to thank you for your very kind review and I know that I speak for the rest of the staff when I say we are ecstatic you enjoyed your stay and we look forward to your return! We do apologize about the parking situation but I wanted to let you know that ideas are in the works on how to improve parking, anywhere from repaving to valet. Thank you again for staying with us and we look forward to having you again.

Matt Young
Guest Services Representative
Hampton Inn Columbia- Downtown Historic District

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Reviewed May 16, 2014

During a recent visit to USC, where my daughter had meetings with professors for her upcoming grad program, we needed to stay overnight. We were fortunate to find this property close to campus in the charming Vista area. Our stay was very comfortable, though brief. On site gated parking was a plus. I would recommend this hotel if you need to be near campus - and check out the good restaurants in the Vista.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Hampton
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LenG-Manager, Manager at Hampton Inn Columbia - Downtown Historic District, responded to this reviewResponded May 19, 2014

Dear Karen M,
On behalf of the Hampton Inn Columbia Downtown Historic District we would just like to thank you so much for your lovely comments. Congrats to your daughter on her upcoming grad program acceptance! We are happy to offer you a good location for all your endeavors in Columbia. Please come see us again soon.

Sincerely,

Len Gilbert
Assistant General Manager
Hampton Inn - Downtown Historic District
822 Gervais Street
Columbia, SC 29201

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Reviewed May 15, 2014

The service and staff at this hotel are consistently over the top. It is clean, accommodating and a good value. Location is right next to good hotels and it's walking distance to the college and the heart of the town.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Hampton
1  Thank Dori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LenG-Manager, Manager at Hampton Inn Columbia - Downtown Historic District, responded to this reviewResponded May 16, 2014

Dear Dori M,
The entire team from, the Hampton Inn in the Historic District, would like to thank you for your kind comments. Our staff was elated to hear that they were able to go above and beyond to make your stay memorable. Also we are happy you were able to enjoy some of our surrounding businesses and attractions. It was a pleasure having you stay at our property, and we look forward to seeing you again!!!

Sincerely,
Allan Galatolo
GSR Hampton Inn Columbia Historic District

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Reviewed May 13, 2014

Wonderful stay at this Hampton Inn. We were there with a group of friends for the SC Athletic Hall of Fame. The desk personnel were fantastic in helping us coordinate activities, the rooms were excellent and amenities were great. The location couldn't be better if you're attending events at the convention center. Restaurants are very convenient and within easy walking distance.

  • Stayed: May 2014, traveled with friends
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Thank Missy2010_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LenG-Manager, Manager at Hampton Inn Columbia - Downtown Historic District, responded to this reviewResponded May 14, 2014

Dear Missy2010_10,
The whole team at the Hampton Inn in Downtown Columbia would like to sincerely thank you for your wonderful comments. It gives us great pride, that you enjoyed our property, staff and location so much! We strive to enrich every one of our guests stays with wonderful service, and great amenities. It was a pleasure having you stay with us and we look forward to seeing you again!

Sincerely,
Allan Galatolo
GSR Hampton Inn Columbia Historic District

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Reviewed May 12, 2014

The staff & hotel are located right in the middle of Columbia, direct access to many popular restaurants and bars. The hotel is very new & modern & the staff was great. I will stay here again on all my business or personal travels to Columbia.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hampton
Thank M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LenG-Manager, Manager at Hampton Inn Columbia - Downtown Historic District, responded to this reviewResponded May 13, 2014

Dear MS,
On behalf of the Hampton Inn Columbia Historic District team I would just like to say thank you for your recent comments. We are so happy that you enjoyed your stay, our staff, and the location as much as we do! We work night and day to bring smiles to everyone’s face and Hamptonality to the area. It was our pleasure to have you stay with us and we hope you come see us again very soon.

Thanks Again,

Len Gilbert
Assistant General Manager
Hampton Inn - Downtown Historic District
822 Gervais Street
Columbia, SC 29201

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Columbia - Downtown Historic District

Address: 822 Gervais St, Columbia, SC 29201-3126
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Columbia
#6 Romantic Hotel in Columbia
#9 Family Hotel in Columbia
#13 Business Hotel in Columbia
Price Range: $143 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Columbia - Downtown Historic District 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Hampton Inn® hotel in Columbia-Downtown Historic District is located at the heart of the Vista surrounded by over 30 bars and restaurants, less than a mile from the University of South Carolina, the South Carolina State Capitol, the Convention Center, the Colonial Life Arena, 10 minute drive to the Williams Brice Stadium, and most major museums. Get a feel for the southern charm by browsing our local specialty shops just outside our door, or get up close to history at the South Carolina Statehouse-both are within easy reach of our hotel in Columbia. Dig into more history at the South Carolina State Museum, the largest in the state. Our Columbia hotel also gives you easy access to nature wonders like Congaree National Park, one of the last old-growth forests in the south teeming with wildlife and our nearby local river walk, the Riverfront Park, only a mile away and just one exit away from the Riverbanks Zoo. You can also browse masterpieces by Monet at the Columbia Museum of Art. Our parking closed lot is located in the back of the hotel on Lincoln street with a small fee. Any other questions on our property please call us to speak to one of our Guest Service Representatives! ... more   less 
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Also Known As:
Hampton Inn Columbia - Downtown Historic District Hotel Columbia
Columbia Hampton Inn

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