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Holiday Inn Express Columbia I-26 at Harbison Boulevard
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Reviews (213)
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All reviewsroom was cleanfront deskcinnamon rollsstay there againthe breakfast areathe young ladyhotel is locatednice hotelupon checkfree breakfaststaff was friendlyparking lothieschousekeepingrefrigeratorinterstate
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122 - 127 of 213 reviews
Reviewed July 8, 2013

the staff at this hotel were unbelievably helpful with all that we asked of them. very clean hotel. mccauley on front desk was extremely helpful with a personal problem that arose, and went out of her way to help me and was very comforting. dorothy in the breakfast area was also very nice even under the pressure of demanding guests, due to it being extremely busy, my husband and i helped her out and she was very appreciative. we would stay here again in a heartbeat. we are professional truck drivers from canada and stay in hotels all over north america, and this was a definite 10 in our books!!!!!!!!!!!!!!

  • Stayed: July 2013, traveled on business
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1  Thank sherry h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this reviewResponded July 23, 2013

Dear sherry h,

Thank you very much for the kind, five star review about the Holiday Inn Express Columbia hotel. We truly appreciate the kind words about our friendly staff members and excellent customer service. McCauley and the rest of our team were absolutely delighted to hear your positive feedback. In addition, we are pleased to hear that you enjoyed our complimentary breakfast buffet which features eggs, meat, fruit danishes, coffee, juice, and more. We hope to see you again soon at our hotel in Columbia, South Carolina! Safe travels!

Sincerely,
Holiday Inn Express Columbia Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2013

We visit our children in the area several times a year and found that this property was the best by far. During a filled to capacity weekend, the staff treated every person as if they were the most important. The rooms and common areas were clean and well maintained. We will be back!

Room Tip: The room with 2 queen beds was sufficiently large to accomodate 4 adults without bumping into each other.
  • Stayed: April 2013, traveled with family
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1  Thank Judy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this reviewResponded June 2, 2013

Dear Judy G,

Thank you very much for the five star review! We are so glad that you have chosen the Holiday Inn Express Harbison as your home away from home when you visit family in Columbia, South Carolina. We appreciate the kind words about our friendly staff members and clean, well maintained guest rooms. We look forward to seeing you again soon at the Holiday Inn Express Columbia hotel!

Sincerely,
Holiday Inn Express Harbison Management Team

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Reviewed May 28, 2013

I was a patron at your hotel this month for a fort jackson graduation of my nephew. I called ahead to the hotel and spoke with "Todd". He assured me that my room was still available. When i arrived, he checked us in quick and promptly. He accomodated us during the night; as i came down and found him preparing for breakfast! I found the rooms here to be nice and clean, and all of the staff were very nice! I love the fact that you give customers access to golds gym! And the cookies and cupcakes....omg! Overall i am very satisfied and recieved excellent service! I will be a returning customer whenever i travel from georgetown and let all my family know!

  • Stayed: May 2013, traveled with family
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1  Thank wanda j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this reviewResponded June 2, 2013

Dear wanda j,

Thanks for joining us at the Holiday Inn Express Harbison for your nephew’s graduation at Fort Jackson! Please tell your nephew that our team says congratulations! We truly appreciate the kind words about our quick check in process, clean rooms, and friendly staff members. In addition, we are pleased to hear that you enjoyed the unique amenities that we have to offer our guests including complimentary access to Gold’s Gym. We cannot thank you enough for telling your friends and family about the Holiday Inn Express Harbison hotel!

Sincerely,
Holiday Inn Express Columbia Management Team

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Reviewed May 27, 2013

We checked into the hotel following our visit to the columbia zoo intending to rest; however, they were doing construction on the floor beneath us and it was rather noisy making it impossible to get any rest. There was also some sort of powder in the elevator, from construction im assuming. If it had not been for that i probably would have given this hotel 4 stars.

  • Stayed: May 2013, traveled as a couple
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Thank Mason A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this reviewResponded May 31, 2013

Dear Mason A,

Thank you very much for taking the time to write a review about our hotel. We appreciate your feedback! We strive to offer excellent accommodations and customer service to each and every one of our guests, so we are disappointed to hear that we did not live up to those high standards on this particular visit. We have been working on several exciting renovations over the past few weeks which include updates to the guest bathrooms. We are truly sorry for any inconveniences that these renovations may have caused during your stay. In an effort to complete renovations without disrupting our guests, we are only allowing construction between the hours of 10AM and 7PM. We would like to thank all travelers for their patience and understanding while we finish up renovations and create a new and improved experience for our guests! Thanks again for all of your time and feedback. We hope that you will stay with us again in the future so that we can provide the excellent service and accommodations that you and all of our guests deserve!

Sincerely
Holiday Inn Express Columbia Harbison Management Team

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Reviewed May 26, 2013

We stay here every year on our way to the beach. It's a convenient location with plenty of dining choices. The staff is friendly and the rooms are clean. The shower heads are fantastic! Our shower was stuck on shower though and was a surprise when I turned it on. Overall good stay.

Stayed: May 2013, traveled with family
Thank Krista F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this reviewResponded May 31, 2013

Dear Krista F,

Thank you very much for your four star review! We are so glad that you and your family choose to stay with us at the Holiday Inn Express Columbia Harbison hotel every year on your way to the beach. We truly appreciate the kind words about our convenient location, friendly staff members, and clean guest rooms. Thanks again for taking the time to share this feedback with us. We look forward to seeing you again next year!

Sincerely,
Holiday Inn Express Columbia Harbison Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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